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Ensono Service Desk Specialist Interview Questions and Answers for Experienced

Updated 22 May 2023

Ensono Service Desk Specialist Interview Experiences for Experienced

1 interview found

Service Desk Specialist Interview Questions & Answers

user image Mayuri Kedari

posted on 22 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I was interviewed before May 2022.

Round 1 - One-on-one 

(1 Question)

  • Q1. The very first round started with one to one communication.it was internal round including some technical questions related to process also was about work experience details.
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. 1. Introduction 2.work experience 3.general knowledge about process 4.Communication skills
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. 1.introduction 2.Basic troubleshooting steps for windows and Linux 3.Call handling techniques 4.knowledge about SLA's 5.Checking communication skills More about process
    • Add your answer

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Career Advice
2w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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IT Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 29 Sep 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics

Round 3 - Group Discussion 

Group discussion (GD) is a comprehensive technique to judge the suitability of an individual and his appropriateness for admission, scholarship, job, etc. GD assesses the overall personality – thoughts, feelings and behaviour - of an individual in a group.

Round 4 - HR 

(1 Question)

  • Q1. Why did you decide to apply to this role? What experience do you have that would be relevant to this role? Tell me about your experience in … What did you like most about the job description? Why are you l...
    • Add your answer
More about working at Ensono

Ensono Interview FAQs

How many rounds are there in Ensono Service Desk Specialist interview for experienced candidates?
Ensono interview process for experienced candidates usually has 4 rounds. The most common rounds in the Ensono interview process for experienced candidates are Resume Shortlist, One-on-one Round and HR.
How to prepare for Ensono Service Desk Specialist interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ensono. The most common topics and skills that interviewers at Ensono expect are Service Desk, Customer Service, Service Level, bpo and Communication Skills.

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Ensono Service Desk Specialist Salary
based on 8 salaries
₹4.6 L/yr - ₹6.5 L/yr
At par with the average Service Desk Specialist Salary in India
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Ensono Service Desk Specialist Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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5.0

Work-Life balance

3.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

3.0

Promotions/Appraisal

5.0

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