Enser Communications Assistant Manager Operations Interview Questions and Answers

Q1. How assess risk in a process
Ans. 
Assessing risk in a process involves identifying potential hazards, analyzing their likelihood and impact, and implementing controls to mitigate them.
• Identify potential hazards in the process

• Analyze the likelihood of each hazard occurring

• Assess the potential impact of each hazard on the process

• Implement controls to mitigate the identified risks

• Regularly review and update the risk assessment process
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Q2. How do you cordinate with process owners
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I coordinate with process owners by establishing clear communication channels, setting up regular meetings, and aligning goals and expectations.
• Establish clear communication channels to ensure all parties are informed and updated

• Set up regular meetings to discuss progress, address any issues, and make necessary adjustments

• Align goals and expectations with process owners to ensure everyone is working towards the same ob...read more
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Q3. How soon you will be able to join
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Q1. Salary negotiation in terms with offer letter
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Q1. CV screening was dine
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Q1. Technical questions were asked related to Procure to Pay
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Q2. Procure to pay cycle
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Q1. One on one interview was taken by Senior Manager to know the past experience and how I handled the escalation situations by customer.
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Q1. Final round was with Senior Group Manager and it was just for formality.
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Good Personality & good conviction

That's great achieved

Q1. Great technical technology sure that ftd
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Q1. Introduction about yourself and experience
Ans. 
I am a dedicated and experienced professional with a strong background in operations management.
• Over 5 years of experience in operations management

• Successfully led a team of 20 employees to improve efficiency by 15%

• Implemented new processes that resulted in cost savings of 10%
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Q2. Tell about your role and responsibility
Ans. 
As an Assistant Manager Operations, I oversee daily operations, manage staff, ensure efficiency, and implement strategies to improve productivity.
• Supervising and coordinating daily operations

• Managing and training staff

• Ensuring efficiency and quality of work

• Implementing strategies to improve productivity

• Handling customer complaints and resolving issues

• Monitoring inventory levels and ordering supplies

• Analyzing data and m
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How you are going to handle team shrinkage.

Q1. KYC and AML compliance
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Q2. Interest in technology
Ans. 
I have a strong interest in technology and stay updated on the latest advancements.
• I regularly attend tech conferences and workshops to expand my knowledge.

• I enjoy experimenting with new software and gadgets in my free time.

• I have experience implementing technology solutions to improve operational efficiency.

• I stay informed about emerging trends in the tech industry through online resources and networking.

• I have comple...read more
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Basic aptitude and reasoning

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