Enser Communications CSR Executive Interview Questions and Answers

Q1. Ask que related to work and experience
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Q1. Ctc notice period
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Q1. Tell me about yourself
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Q2. Educational and Family background
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Q1. What is Retention Rate? How to retain the talent in organisation?
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Q2. Write termination letter to an employee for their performance issue.
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Q1. About my experience and skills set
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Easy MCQ based on job type

Q1. Mostly Scenario based
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Q1. Please tell your current CTC
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My current CTC is confidential and I prefer not to disclose it.
• I am not comfortable sharing my current compensation details.

• I believe my value is based on my skills and experience, not my current salary.

• I am open to discussing salary expectations for this role.
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Q2. Please tell your expected CTC
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I expect a competitive salary based on my experience, skills, and the responsibilities of the Senior Executive role.
• I have extensive experience in leading teams and driving business growth, which warrants a higher salary.

• I have a proven track record of successfully implementing strategic initiatives and achieving targets.

• I have strong negotiation and communication skills, which are valuable in senior executive roles.

• I ...read more
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Q1. About eCommerce, POS, Aliexpress, PIM< CRM, ERP System
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eCommerce, POS, Aliexpress, PIM, CRM, ERP System
• eCommerce refers to online buying and selling of goods and services

• POS (Point of Sale) system is used for processing transactions in retail stores

• Aliexpress is a popular online marketplace for buying products from China

• PIM (Product Information Management) system helps manage product data and information

• CRM (Customer Relationship Management) system is used to manage intera...read more
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Q2. About POS and other eCommerce apps
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Q3. About various ecommerce marketing startegies
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Q4. About various ecommerce platforms
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Q1. Salary discussion
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Q1. About my experience and my skills
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Q1. What is eCommerce and Magento
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eCommerce is the buying and selling of goods and services online. Magento is an open-source eCommerce platform.
• eCommerce allows businesses to reach a wider audience and sell products online

• Magento is a popular eCommerce platform used by businesses of all sizes

• Magento offers a range of features including customizable themes, payment and shipping options, and inventory management

• Magento is open-source, meaning it is free...read more
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Q2. Do you know about eCommerce platforms
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Yes, eCommerce platforms are online platforms that facilitate buying and selling of goods and services.
• eCommerce platforms are used by businesses to sell their products or services online

• They provide features like product listings, shopping carts, payment gateways, and order management

• Examples of eCommerce platforms include Shopify, WooCommerce, Magento, and BigCommerce
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Q3. B2B vs B2C what are the differences.
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B2B focuses on selling products/services to other businesses while B2C focuses on selling to individual consumers.
• B2B sales involve longer sales cycles and higher transaction values.

• B2C sales involve shorter sales cycles and lower transaction values.

• B2B sales require building relationships with decision-makers in other businesses.

• B2C sales require understanding consumer behavior and preferences.

• B2B sales often involve ...read more
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Q4. What is API and types of API
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API stands for Application Programming Interface. It is a set of protocols and tools for building software applications.
• API allows different software applications to communicate with each other

• Types of API include: REST, SOAP, XML-RPC, JSON-RPC, and GraphQL

• REST API is the most commonly used type of API

• SOAP API uses XML for data exchange

• GraphQL API allows clients to specify the structure of the data they require
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Q1. Salary expectations and education
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