10+ Biz 2 Credit Info Services Interview Questions and Answers

pH is a measure of acidity or alkalinity in a solution, ranging from 0 to 14.

• pH stands for 'potential of hydrogen'

• It measures the concentration of hydrogen ions in a solution

• A pH of 7 is considered neutral, below 7 is acidic, and above 7 is alkaline

• The pH scale is logarithmic, meaning each unit represents a tenfold difference in acidity or alkalinity

• Examples: lemon juice has a pH of around 2, water has a pH of 7, and baking soda has a pH of around 9

Acid and base are chemical substances that have opposite properties and can react with each other.

• Acid: hydrochloric acid (HCl), sulfuric acid (H2SO4), acetic acid (CH3COOH)

• Base: sodium hydroxide (NaOH), potassium hydroxide (KOH), calcium hydroxide (Ca(OH)2)

CAPA stands for Corrective and Preventive Action. It is a systematic approach to identify, investigate, and resolve issues to prevent their recurrence.

• CAPA is a quality management process used to address and rectify non-conformities and prevent their recurrence.

• It involves identifying the root cause of a problem, implementing corrective actions to address the immediate issue, and preventive actions to prevent similar issues in the future.

• CAPA typically includes steps like pro...read more

Titrations is a laboratory technique used to determine the concentration of a substance in a solution.

• It involves adding a known amount of a solution of known concentration to a solution of unknown concentration until a reaction is complete.

• The point at which the reaction is complete is called the endpoint.

• The amount of the known solution added is used to calculate the concentration of the unknown solution.

• Titrations can be used in various fields such as chemistry, biology, a...read more

Deviation is the difference between actual and expected results. Deviation report is a document that records and analyzes such differences.

• Deviation can occur in various fields such as manufacturing, finance, and quality control.

• It is important to identify and investigate deviations to prevent future errors or defects.

• Deviation reports should include details such as the cause of deviation, impact on the project, and corrective actions taken.

• Examples of deviation include a pro...read more

HAZOP study is a structured and systematic examination of a process or system to identify and evaluate potential hazards and operability problems.

• HAZOP stands for Hazard and Operability Study

• It is a risk assessment technique used in the process industry

• It involves a team of experts analyzing the process or system to identify potential hazards and operability issues

• The team uses a set of guide words to systematically examine each element of the process or system

• The goal is to ...read more

Deviation refers to a departure or divergence from a standard or expected course or outcome.

• Deviation is a variation or deviation from a specified norm, standard, or expectation.

• It can occur in various contexts such as manufacturing, quality control, and project management.

• Examples of deviation include a product not meeting the required specifications, a process not following the defined procedures, or a project not adhering to the planned timeline.

• Deviation is often identifi...read more

QMS related to quality testing involves implementing processes and procedures to ensure products meet quality standards.

• QMS (Quality Management System) is a set of policies, processes, and procedures required for planning and execution in the core business area of an organization.

• Quality testing involves evaluating the product against specified requirements to ensure it meets quality standards.

• QMS related to quality testing helps in identifying defects early in the developmen...read more

An incident is an unplanned event that disrupts normal operations and requires immediate action.

• Incidents can range from minor issues to major disasters.

• They can be caused by human error, equipment failure, or natural disasters.

• Examples of incidents include power outages, system crashes, and security breaches.

• Incidents must be reported and investigated to prevent future occurrences.

• Effective incident management involves identifying, analyzing, and resolving incidents in a tim...read more