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Ecom Express HUB Manager Interview Questions and Answers

Updated 31 Dec 2024

Ecom Express HUB Manager Interview Experiences

1 interview found

HUB Manager Interview Questions & Answers

user image Anonymous

posted on 31 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you know about the last delivery operation?
  • Ans. 

    The last delivery operation involved coordinating with multiple carriers to ensure timely and accurate delivery of packages.

    • Utilized tracking systems to monitor the progress of deliveries

    • Communicated with carriers to address any issues or delays

    • Ensured all packages were properly sorted and loaded onto delivery vehicles

    • Coordinated with drivers to optimize delivery routes

    • Implemented quality control measures to prevent er

  • Answered by AI
  • Q2. What was the size of your team and what were the metrics you were looking at in the last mile delivery operations
  • Ans. 

    I managed a team of 15 drivers and monitored metrics such as on-time delivery, delivery accuracy, and customer satisfaction.

    • Managed a team of 15 drivers in last mile delivery operations

    • Monitored metrics such as on-time delivery performance

    • Analyzed delivery accuracy and customer satisfaction levels

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Last mile delivery operations are part of a supply chain in which we have to work to deliver the products ordered by the customer to the customer within the given time frame.At the same time, we also have to keep customer satisfaction in mind and customer satisfaction is also a matrix which is included in the biggest metrics under last mile delivery operation.

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Mainly Logistics B2B related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to have a good understanding about the logistics industry. As they require experience candidates.

I applied via Approached by Company and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. We basically discussed on my previous profile and job role and how well I can explain the same backed up by data, like volume handled, lead processing times, productivity calculation, operation turn around...
  • Q2. Asked about ideas on xpressbees company profile and job role. Explained the same again with data and market research done by self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what you say. It might not always correct but your interviewer not always have full idea on every data of your previous company. Try to accumulate as much knowledge and information about your interviewed company and what and how they are doing currently. Try to gather information of the interviewer as well, i.e. his joining period, the improvisation and changes he brought to the company. Always try to make it a story telling mode and in a gossiping mood. Yes, there will be questions, you need to answer them in smiling face but along with that tell him/her something additional wh.ch you have prepared in homework. Don't just seat idle after answering post what has been asked to you. Extrovert candidates have more chance to be selected and it gives you a chance to tell everything you have got prepared for this particular session.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Discuss with staff and our supervisor how to planning company SOP and how to planning our working

Round 2 - Medical tast 

(2 Questions)

  • Q1. Our medical fitness
  • Q2. Our body tast
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How many manpower handle from current company and what is the process is hub handling
  • Ans. 

    I currently manage a team of 20 employees in the hub, overseeing all operations and ensuring smooth handling of packages.

    • I manage a team of 20 employees in the hub

    • I oversee all operations in the hub

    • I ensure smooth handling of packages in the hub

  • Answered by AI
  • Q2. This is a currier company so please tell if you have experience direct coordinate with customer and explain him if consignment received in hub and customer ask to deliver so how can you handle it

Interview Preparation Tips

Topics to prepare for DTDC Express HUB Manager interview:
  • Operations
  • Administration
Interview preparation tips for other job seekers - DTDC is a very good platform if you have talent and defiantly you will take good promotion and apprise on this company, senior management is very transparent for all
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. Hello sir How are you
  • Q2. I am fine and you
  • Q3. How many years Experience you have
  • Q4. I have 10 years Experience in logistics company

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Hr asking abt last organization..last salary n all..

Interview Preparation Tips

Interview preparation tips for other job seekers - Fresher r not allowed..if u already working on last mile so he can select. It's upon your interview performance

I applied via Referral and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How much do you have experience in e-commerce LM?
  • Ans. I said total 8 years experience I have in e-commerce LM.
  • Answered Anonymously
  • Q2. What is your team size you managed?
  • Ans. I said I have above 50 size team management.
  • Answered Anonymously
  • Q3. Tell me one task which was very tough and how you handled?
  • Ans. When I was in delhivery.com there was one situation were i have short FEs and high volume at my hub so I have managed all this in short manpower smoothly.
  • Answered Anonymously
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't share any fake details with new job roles.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Asked about my self
Round 3 - One-on-one 

(1 Question)

  • Q1. Professional knowledge
Round 4 - HR 

(1 Question)

  • Q1. Work experience
Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
Round 2 - Assignment 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Delhivery is good company and we can make bright future in this company

Ecom Express Interview FAQs

How many rounds are there in Ecom Express HUB Manager interview?
Ecom Express interview process usually has 1 rounds. The most common rounds in the Ecom Express interview process are One-on-one Round.

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Ecom Express HUB Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Ecom Express HUB Manager Salary
based on 8 salaries
₹3 L/yr - ₹9.3 L/yr
17% less than the average HUB Manager Salary in India
View more details

Ecom Express HUB Manager Reviews and Ratings

based on 4 reviews

2.7/5

Rating in categories

3.2

Skill development

2.3

Work-life balance

2.3

Salary

2.7

Job security

2.7

Company culture

1.9

Promotions

3.2

Work satisfaction

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