Ebixcash World Money Sales Manager Interview Questions and Answers

Q1. How do you qualify a lead
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Q2. What tools do you use for prospecting
Ans. 
I use a combination of CRM software, LinkedIn Sales Navigator, and cold calling to prospect potential clients.
• Utilize CRM software to track leads and manage customer relationships

• Leverage LinkedIn Sales Navigator to identify and connect with decision makers

• Engage in cold calling to directly reach out to prospects

• Attend networking events and industry conferences to expand professional network
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Q3. Pitch any product
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Introducing our revolutionary smart home security system that provides 24/7 monitoring and instant alerts.
• Highlight the key features of the product such as 24/7 monitoring, instant alerts, and easy installation

• Explain how the product can enhance safety and peace of mind for homeowners

• Mention any special promotions or discounts available for a limited time
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Q1. How do you find the TAM
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The Total Addressable Market (TAM) can be found by analyzing market size, industry trends, and customer segments.
• Analyze market size by researching industry reports and data

• Identify customer segments and their needs

• Consider market trends and growth potential

• Use tools like market research surveys and data analysis

• Consult with industry experts and colleagues for insights
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3 industries to target, Why, Pitch and an email draft post the meeting

Q1. Panel asked questions in relation to the assignment submitted
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Q1. What's the North Star metric you chased down
Ans. 
Increasing customer retention rate by 20% within 6 months
• Implemented personalized follow-up strategies for existing customers

• Analyzed customer feedback to identify pain points and address them effectively

• Introduced loyalty programs to incentivize repeat purchases
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Q2. What is your opinion of selling to large enterprises in India
Ans. 
Selling to large enterprises in India can be lucrative but requires patience and understanding of the market dynamics.
• Understanding the hierarchical structure and decision-making process in large Indian enterprises is crucial.

• Building strong relationships with key stakeholders is essential for successful sales.

• Adapting to the diverse cultural and regional differences within India is important for effective communicatio...read more
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Q1. Typical Culture round
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Q1. Tell me about your self
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Q2. About last company
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Q1. Salary discussion
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Q1. About your self information and my work experience
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Q2. Your family baground
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Do your best on your efforts to know everything about the role

Talk fluently and ear the matter clearly

Sales Manager what's going on work

Q1. How to get more relationship with customers
Ans. 
Building relationships with customers requires effective communication, personalized interactions, and consistent follow-up.
• Listen actively to customers and understand their needs and preferences.

• Provide personalized solutions and recommendations based on their specific requirements.

• Maintain regular communication through various channels like phone calls, emails, and social media.

• Follow up after sales to ensure custome...read more
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Q2. How do you reach your targets
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Q1. What are your expectations from the company?
Ans. 
I expect the company to provide a supportive and growth-oriented work environment.
• Opportunities for professional development and advancement

• Clear communication and feedback from management

• A positive and inclusive company culture

• Competitive compensation and benefits

• A strong commitment to employee well-being and work-life balance
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Q2. What do you know about Razorpay?
Ans. 
Razorpay is a payment gateway company based in India.
• Founded in 2014 by Shashank Kumar and Harshil Mathur.

• Provides payment solutions for businesses of all sizes.

• Offers features like recurring payments, international payments, and more.

• Has over 800,000 businesses using their platform.

• Has partnerships with major banks and financial institutions.

• Received funding from investors like Sequoia Capital and Mastercard.

• Won sever...read more
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Q1. What do you know about payments industry?
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The payments industry involves the processing and transfer of funds between individuals, businesses, and financial institutions.
• It includes various payment methods such as credit/debit cards, mobile payments, e-wallets, and bank transfers.

• The industry is regulated by government bodies and financial institutions to ensure security and compliance.

• The payments industry is constantly evolving with the introduction of new t...read more
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Q2. Where do you see yourself in Razorpay?
Ans. 
I see myself in Razorpay as a Deputy Manager, contributing to the company's growth and success.
• I envision myself taking on leadership responsibilities and managing a team of professionals.

• I aim to drive innovation and implement strategies to improve operational efficiency.

• I see myself collaborating with cross-functional teams to achieve organizational goals.

• I aspire to contribute to Razorpay's expansion plans and help ...read more
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Q1. What are my salary expectations?
Ans. 
I would expect a salary that is competitive for the Deputy Manager role, taking into consideration my experience and qualifications.
• Research the average salary range for Deputy Managers in your industry and location.

• Consider your years of experience and any additional qualifications or certifications you possess.

• Factor in the responsibilities and scope of the Deputy Manager role you are applying for.

• Be prepared to nego...read more
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Q2. When I will be able to join the company?
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Q1. Do you have a team?
Ans. 
Yes, I lead a dynamic sales team focused on achieving targets and fostering collaboration.
• I manage a team of 10 sales representatives, each specializing in different regions.

• We hold weekly meetings to discuss strategies and share best practices.

• I implemented a mentorship program where experienced reps guide newcomers.

• For example, last quarter, my team exceeded sales targets by 20% through effective teamwork.
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Q2. How will you manage a team of 20 people?
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I will foster collaboration, set clear goals, and provide ongoing support to effectively manage a diverse team of 20 sales professionals.
• Establish clear communication channels: Regular team meetings and one-on-one check-ins to ensure everyone is aligned.

• Set measurable goals: Implement SMART goals for each team member to track progress and motivate performance.

• Encourage collaboration: Foster a team environment where mem...read more
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