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DSV - Global Transport and Logistics Assistant Manager Customer Care Interview Questions and Answers

Updated 17 Jan 2025

DSV - Global Transport and Logistics Assistant Manager Customer Care Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide details about your previous organization and job experience?
  • Ans. 

    I have 5 years of experience in customer care at a retail company, where I managed a team of 10 representatives.

    • Worked at a retail company for 5 years

    • Managed a team of 10 customer care representatives

    • Handled customer inquiries, complaints, and feedback

    • Implemented new customer service strategies to improve satisfaction

    • Trained new employees on customer care best practices

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous Experience
  • Q2. Accounts related questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

20minutes GD with a group of 5candidate related to Logistic topic

Round 2 - Technical 

(1 Question)

  • Q1. About yourself & Company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Not Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Your experience and education background
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in retail management.

    • Bachelor's degree in Business Administration

    • 5 years of experience in retail management

    • Managed a team of 15 employees at previous job

    • Implemented successful sales strategies to increase revenue

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the process of your work experience and role with problem solving...

Interview Questionnaire 

3 Questions

T cods in SAP in logistics tool

  • Q1. Regarding work experience
  • Q2. On process, in given role.
  • Q3. Previous experience s

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive
Need to give our 100%
Need to no about the technical support of man power

Interview Questionnaire 

2 Questions

  • Q1. They asked for logistics experience
  • Q2. Check Your confident level..

Interview Questionnaire 

1 Question

  • Q1. They asked about previous Company work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and well

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Why do you want to leave the current job?
  • Q2. Details about experience and location.
  • Q3. Salary and hoke expected
Round 2 - Technical 

(2 Questions)

  • Q1. It was internal audit that what is walk through?
  • Ans. 

    A walkthrough is a method used in internal audit to review and assess the effectiveness of controls and processes.

    • A walkthrough involves following a transaction or process from start to finish, examining the controls in place and identifying any weaknesses or gaps.

    • It helps auditors gain an understanding of how a process works and how controls are implemented.

    • During a walkthrough, auditors may interview employees, revie...

  • Answered by AI
  • Q2. How you differentiate between internal control and internal audit
  • Ans. 

    Internal control refers to the processes and procedures implemented by management to ensure the achievement of objectives, while internal audit is an independent function that evaluates the effectiveness of internal controls.

    • Internal control is a system put in place by management to safeguard assets, ensure accuracy of financial records, and promote operational efficiency.

    • Internal audit is an independent function that ...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Just about the experience I have and why am I changing.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you changing profile please take a wise advice first.
Study before interviews about the company and topic.
Read the JD carefully.
Ask your all doubts to recruiter.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Nothing much just basic aptitude questions

Round 3 - HR 

(2 Questions)

  • Q1. Basic introduction about ourselves and family members
  • Q2. About company and about the job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about the company and the job role on the basis of this you have been selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Tell me about yourself.
  • Q6. Job knowledge and relevant exp details
Round 3 - Technical 
Round 4 - One-on-one 

DSV - Global Transport and Logistics Interview FAQs

How many rounds are there in DSV - Global Transport and Logistics Assistant Manager Customer Care interview?
DSV - Global Transport and Logistics interview process usually has 1 rounds. The most common rounds in the DSV - Global Transport and Logistics interview process are HR.

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DSV - Global Transport and Logistics Assistant Manager Customer Care Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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