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Doconline Health India
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I applied via Job Portal and was interviewed before Jul 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Aug 2020. There were 3 interview rounds.
To increase overall SLA's and 100% client attrition, focus on improving service quality, communication, and proactive problem-solving.
Improve service quality by identifying and addressing bottlenecks in the process
Ensure clear and timely communication with clients to manage expectations and address concerns
Implement proactive problem-solving measures to prevent issues before they occur
Regularly review and analyze SLA m...
Engage existing clients through various tools and strategies.
Regular communication through email newsletters and social media updates
Offering loyalty programs and discounts to encourage repeat business
Providing excellent customer service and addressing any concerns promptly
Hosting events or webinars to educate and engage clients
Personalizing interactions and tailoring services to meet individual needs
Top trending discussions
posted on 18 Jul 2024
In 5 years, I plan to advance my skills, take on more leadership roles, and contribute to the growth of the company.
Continuing education and training to stay current in the field
Seeking opportunities for promotion and increased responsibilities
Participating in company initiatives and projects to drive growth
Building strong relationships with colleagues and clients for collaboration
Setting personal and professional goal
I appeared for an interview in Dec 2021.
posted on 30 Dec 2024
I applied via Referral
I am familiar with various reports such as sales reports, financial reports, inventory reports, and employee performance reports.
Sales reports
Financial reports
Inventory reports
Employee performance reports
Implementing strategies like improving employee engagement, providing growth opportunities, offering competitive compensation, and conducting exit interviews can help minimize attrition rate.
Improve employee engagement through regular feedback sessions, recognition programs, and team-building activities.
Provide growth opportunities such as training programs, mentorship, and career development plans.
Offer competitive co...
I applied via Campus Placement and was interviewed before Jan 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.
Quality is meeting or exceeding customer expectations through consistent and reliable products or services.
Quality is a measure of how well a product or service meets customer requirements.
It involves ensuring that products or services are consistent and reliable.
Quality can be achieved through processes such as quality control and quality assurance.
Examples of quality measures include defect rates, customer satisfacti...
Inspection is the process of examining a product or service to ensure it meets the required standards.
Inspection involves checking for defects, errors, or deviations from specifications.
It can be done at various stages of production or after completion.
Inspection can be visual or involve the use of specialized equipment.
Examples include inspecting a car before purchase, checking the quality of food in a restaurant, or ...
posted on 11 Oct 2020
I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.
Calibration details of HPLC, GC, UV spectrophotometer, TLC
Calibration of HPLC involves checking the accuracy and precision of the instrument by using known standards.
GC calibration includes verifying the accuracy of the temperature, pressure, and flow rate settings.
UV spectrophotometer calibration involves checking the wavelength accuracy and linearity using standard solutions.
TLC calibration includes verifying the acc...
posted on 4 Apr 2021
I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.
posted on 23 Feb 2022
I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.
based on 1 interview
Interview experience
based on 31 reviews
Rating in categories
Pune,
Mumbai
4-7 Yrs
Not Disclosed
Senior Software Engineer
11
salaries
| ₹10 L/yr - ₹13.2 L/yr |
Customer Care Executive
7
salaries
| ₹2 L/yr - ₹3 L/yr |
Assistant Manager
6
salaries
| ₹3.5 L/yr - ₹6.9 L/yr |
QA Lead
5
salaries
| ₹9.8 L/yr - ₹16 L/yr |
Operations Manager
4
salaries
| ₹6.8 L/yr - ₹11.4 L/yr |
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