Dish d2h Customer Care Executive Interview Questions and Answers

Who do you handal an educated customer and uneducated customer

Q1. What do you know about technology?
Ans. 
I have a good understanding of technology and keep myself updated with the latest advancements.
• I am proficient in using various software and applications.

• I have knowledge of different operating systems such as Windows, MacOS, and Linux.

• I am familiar with basic coding languages like HTML, CSS, and JavaScript.

• I have experience in troubleshooting technical issues and providing solutions.

• I keep myself updated with the late...read more
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Q2. What do you think about our company?
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Q3. What can we do to increase our profit?
Ans. 
To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.
• Implement targeted marketing campaigns to attract new customers

• Streamline operations to reduce expenses

• Offer loyalty programs and incentives to retain existing customers

• Explore new revenue streams or partnerships

• Analyze and optimize pricing strategies

• Invest in employee training and development to improve customer serv...read more
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Q4. Why you want to get this job?
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Q5. What do you think about other company's?
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Q1. Just normal convesation to test communication skills
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45 minutes simple test, with simple questions in english or hindi

Q1. R u fresher for this job
Ans. 
Yes, I am a fresher for this job.
• I have recently completed my education and this would be my first job in the customer care field.

• Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

• I am confident that my enthusiasm and dedication will make up for my lack of experience.
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Q2. Qualifications related asked
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Q1. Communication skills, explained about inbound process and outbound process. How to pitch customer for product sales. How we have to recive customer on call and how we have to apologize to customer and etc
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Q2. Tell abouts to our self
Ans. About my educational. Back ground and family' related and informed about hobbies and etc
Answered Anonymously
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Q3. My name is chintalapudi akash
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Q4. I have completed diploma in fire and safet as graduate. I have 2 elder brother and my father work as government employees and my mother work as house wife . My hobbies watching tv playing cricket.
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Q1. Salary discussion
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Who do you handal an educated customer and uneducated customer

Q1. What do you know about technology?
Ans. 
I have a good understanding of technology and keep myself updated with the latest advancements.
• I am proficient in using various software and applications.

• I have knowledge of different operating systems such as Windows, MacOS, and Linux.

• I am familiar with basic coding languages like HTML, CSS, and JavaScript.

• I have experience in troubleshooting technical issues and providing solutions.

• I keep myself updated with the late...read more
Answered by AI
Add your answer
Q2. What do you think about our company?
Add your answer
Q3. What can we do to increase our profit?
Ans. 
To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.
• Implement targeted marketing campaigns to attract new customers

• Streamline operations to reduce expenses

• Offer loyalty programs and incentives to retain existing customers

• Explore new revenue streams or partnerships

• Analyze and optimize pricing strategies

• Invest in employee training and development to improve customer serv...read more
Answered by AI
Add your answer
Q4. Why you want to get this job?
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Q5. What do you think about other company's?
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Q1. Its thear a parmanent job
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Q1. What will the salary per month
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Q1. What the timing this job
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Q1. Whare will the job location
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Tataplay customer service related. Information shared for gd

Q1. What's the TV os built of?
Ans. 
TV OS is built on a software platform that enables the TV to run applications and connect to the internet.
• TV OS is typically built on a Linux-based platform

• It allows users to access streaming services like Netflix, Hulu, and Amazon Prime Video

• It also enables users to download and use apps, such as games and social media platforms

• TV OS can be updated over the internet to add new features and fix bugs
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Q2. How to convert a non smart tv to smart tv
Ans. 
A non-smart TV can be converted to a smart TV by using devices such as streaming sticks, set-top boxes, or game consoles.
• Connect a streaming stick like Amazon Fire Stick or Roku to the HDMI port of the TV.

• Use a set-top box like Apple TV or Google Chromecast to stream content.

• Connect a game console like Xbox or PlayStation to access streaming services.

• Use a smart DVD player or Blu-ray player with built-in streaming capa...read more
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