Dhani Services Senior Process Associate Interview Questions and Answers for Experienced

Q1. The interview was really smooth, every aspect was discussed clearly from expectations, learning, to growth
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Q1. What is life like
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Q2. What did your dad do
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Multiple Choice Questions

Q1. Why do you want to join us
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Q1. What do you know about collection process
Ans. 
Collection process involves the systematic and organized approach of obtaining payments from customers who have outstanding debts.
• It includes sending reminders and notices to customers about their overdue payments

• It may involve negotiating payment plans with customers

• Collection agencies may be hired to assist in the process

• Legal action may be taken as a last resort

• Documentation and record-keeping is important throughou
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Q2. How to deal with angry customer
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Q1. Introduce yourself
Ans. 
I am a dedicated and hardworking individual with a background in marketing and a passion for building strong relationships with clients.
• Background in marketing

• Strong relationship-building skills

• Dedicated and hardworking
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Q1. About past work experience
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Q1. It was about customer service and need to know multilingual languages was asked about to speak about my family in Hindi and talk on the recent movie I watched .. it was cool and easy
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Q2. Why would you like to join the company
Ans. 
I would like to join the company because of its strong reputation, opportunities for growth, and alignment with my career goals.
• The company has a strong reputation in the industry, which is appealing to me as it indicates stability and success.

• I believe that the company offers great opportunities for growth and development, which is important to me as I am looking to advance my career.

• The company's values and mission a...read more
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Q3. How come you knew abt the openings
Ans. 
I regularly keep myself updated about job openings through various sources.
• I actively search for job openings on job portals and company websites.

• I network with professionals in my field who may inform me about job opportunities.

• I subscribe to email alerts and newsletters from job search platforms.

• I follow social media pages and groups related to job postings.

• I attend career fairs and industry events where companies of
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Q4. How can you deal with a frustrated client
Ans. 
To deal with a frustrated client, it is important to remain calm, empathize with their concerns, actively listen, offer solutions, and follow up to ensure satisfaction.
• Stay calm and composed

• Empathize with the client's frustrations

• Listen actively and attentively to their concerns

• Offer solutions or alternatives to address their issues

• Follow up to ensure their satisfaction

• Maintain a professional and positive attitude thro
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Q5. No questions asked further winded
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