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Dhani Services Customer Care Executive Interview Questions and Answers

Updated 20 Sep 2021

Dhani Services Customer Care Executive Interview Experiences

1 interview found

Interview Questionnaire 

3 Questions

  • Q1. Tell me about something your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with excellent communication skills.

    • I have experience in handling customer inquiries and resolving issues

    • I am skilled in active listening and problem-solving

    • I have a friendly and professional demeanor

    • I am proficient in using customer relationship management (CRM) software

    • I have received positive feedback from customers for my exceptional service

    • I am fluent in mult...

  • Answered by AI
  • Q2. Some basic questions
  • Q3. Tell me about something previous company which type of work you r performing
  • Ans. 

    I worked as a Customer Care Executive at XYZ Company.

    • Handled customer inquiries and resolved complaints.

    • Provided product information and assistance to customers.

    • Maintained customer records and updated databases.

    • Collaborated with other departments to ensure customer satisfaction.

    • Met or exceeded monthly targets for customer satisfaction ratings.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal and very simple interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal question like tell me about yourself? about work experience.letter she asked me sell me anything you want to select.i selected smartphone to sell .
Round 3 - HR 

(1 Question)

  • Q1. Asked about family background about work experience.thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,if you already have an experience from sales then that will be easy.

I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. In how many languages can you communicate with customer?
  • Ans. 

    I can communicate with customers in multiple languages.

    • I am fluent in English, Spanish, and French.

    • I can also communicate in basic Mandarin and German.

    • I have experience using translation tools for other languages.

    • Being multilingual helps me cater to a diverse customer base.

  • Answered by AI
  • Q2. Are you able to handle customer's queries ?
  • Ans. 

    Yes, I am able to handle customer's queries.

    • I have experience in handling customer queries in my previous role as a customer service representative.

    • I am skilled in active listening and empathizing with customers to understand their concerns.

    • I am knowledgeable about the products/services offered and can provide accurate information to customers.

    • I am proficient in using customer service software and tools to efficiently ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About previous company
  • Ans. Very good company but growth is very slow
  • Answered by suraj kumar
  • Q2. Why you join hikvision
  • Ans. For be a part of MNC and growth
  • Answered by suraj kumar

Interview Preparation Tips

Interview preparation tips for other job seekers - Dressing
Retail knowledge
Cool attitude
Local first priority
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide details about your working experience?
Round 2 - Technical 

(1 Question)

  • Q1. Customer Support Question

I applied via Approached by Company and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction,and
Round 3 - Technical 

(2 Questions)

  • Q1. How is this communicatin please check
  • Ans. 

    The question is unclear and seems to contain a typo.

    • The question is incomplete and lacks context.

    • There is a typo in the word 'communicatin'.

    • Please provide more information or rephrase the question.

  • Answered by AI
  • Q2. How to speak language please check again
  • Ans. 

    To speak a language effectively, one must practice regularly and focus on pronunciation, grammar, and vocabulary.

    • Practice speaking the language regularly with native speakers or language partners

    • Focus on improving pronunciation, grammar, and vocabulary through language classes or online resources

    • Listen to and watch media in the target language to improve comprehension and fluency

    • Use language learning apps or flashcards...

  • Answered by AI
Round 4 - Assignment 

Do assignment about kist app and the courses it covers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and experience knowledge Take The company after checking
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Will you work in our company
  • Q2. Apko paise emi k hisaab se milenge aap ready ho

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't work in thia company. Company is full of bulshit workers. Manager to HR. No one gonna give salary slip or any experience letter. I must say don't waste your experience and time in this company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about your self?
  • Ans. My name is parameswar mishra I am from odisha and my education qualification is I have completed my ITI in 2016 in nitc dhamnagar and I have 1 yr experience in reliable Pvt Ltd as a excutive and my family background is I have 7 members also me .my hubbies are litning music and playing cricket, that's it.
  • Answered Anonymously
  • Q2. Why do you join this company?
  • Ans. Bcoz this is a big platform where I can show my talent and growth my career.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Please when you go to interview at first be confident.

I applied via Indeed and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Tell me about yourself.
  • Q4. Collection executive

Interview Preparation Tips

Interview preparation tips for other job seekers - My work is strictly, or super fast
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Tell about your self
  • Q2. What is your salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Tellecaller is a good career and opportunity

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Dhani Services Customer Care Executive Salary
based on 46 salaries
₹1.9 L/yr - ₹3 L/yr
6% less than the average Customer Care Executive Salary in India
View more details

Dhani Services Customer Care Executive Reviews and Ratings

based on 10 reviews

4.0/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

3.9

Salary

3.6

Job security

4.0

Company culture

3.8

Promotions

3.4

Work satisfaction

Explore 10 Reviews and Ratings
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