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A profit and loss account summarizes revenues, costs, and expenses to determine a company's financial performance over a specific period.
Shows total revenue generated from sales, e.g., $100,000 in sales.
Lists all operating expenses, e.g., $60,000 in salaries and rent.
Calculates gross profit by subtracting costs from revenue, e.g., $100,000 - $60,000 = $40,000.
Includes non-operating income and expenses, e.g., inter...
Addressing customer concerns requires empathy, active listening, and effective problem-solving to ensure satisfaction.
Listen actively to the customer's concern without interrupting.
Acknowledge their feelings and express empathy, e.g., 'I understand how frustrating this must be for you.'
Ask clarifying questions to fully understand the issue, such as 'Can you tell me more about what happened?'
Provide a solution or o...
Boosting store sales involves strategic marketing, enhancing customer experience, and optimizing inventory management.
Implement targeted promotions, such as 'Buy One Get One Free' offers to attract more customers.
Enhance customer experience by training staff to provide exceptional service, leading to repeat business.
Utilize social media marketing to reach a broader audience and engage with potential customers.
Opti...
Analyzing a profit and loss statement involves evaluating revenues, expenses, and overall profitability to inform business decisions.
Review total revenues: Assess sales figures to understand income generation. For example, compare current sales to previous periods.
Examine cost of goods sold (COGS): Analyze direct costs associated with production. A rising COGS may indicate inefficiencies.
Evaluate gross profit: Cal...
P&L, or Profit and Loss, is a financial statement summarizing revenues, costs, and expenses over a specific period.
P&L statements help assess a company's financial performance over time.
They include key components: revenues, cost of goods sold (COGS), gross profit, operating expenses, and net profit.
For example, if a company has $1 million in revenue and $600,000 in expenses, the net profit is $400,000.
P&a...
The inbound process involves receiving, inspecting, and storing goods in a supply chain operation.
Receiving: Goods are delivered to the warehouse or facility.
Inspection: Items are checked for quality and accuracy against purchase orders.
Documentation: Delivery notes and invoices are verified and recorded.
Storage: Products are organized and stored in designated locations for easy retrieval.
Inventory Update: Stock l...
The outbound process involves the steps taken to deliver products from a warehouse to customers efficiently.
Order Processing: Receive and confirm customer orders, ensuring accuracy in product selection.
Picking: Retrieve items from storage based on the order, using methods like batch picking or wave picking.
Packing: Securely package items for shipment, considering factors like fragility and shipping method.
Shipping...
Key principles of inventory control ensure efficient management of stock levels, minimizing costs while meeting customer demand.
1. Just-in-Time (JIT) Inventory: Reduces holding costs by receiving goods only as needed, e.g., Toyota's production system.
2. ABC Analysis: Categorizes inventory into three classes (A, B, C) based on value and turnover, e.g., focusing on high-value items.
3. Safety Stock: Maintains extra i...
DC efficiency measures the performance of a distribution center in terms of throughput and operational costs.
DC efficiency is calculated as: (Total Units Shipped / Total Labor Hours) x 100.
Example: If a DC ships 1,000 units in 50 hours, efficiency = (1000/50) x 100 = 2000 units/hour.
It can also consider inventory turnover rates and order accuracy as part of the efficiency metrics.
Higher efficiency indicates better...
Efficiently managing 200+ stores requires strategic planning, technology integration, and strong team collaboration.
Implement a centralized inventory management system to track stock levels in real-time.
Utilize data analytics to forecast demand and optimize supply chain processes.
Establish clear communication channels with store managers for timely updates and feedback.
Conduct regular training sessions for staff t...
I appeared for an interview in May 2025, where I was asked the following questions.
Dedicated analyst with a passion for customer service and operations, eager to contribute to Devyani International's success.
I have a background in data analysis and customer service, having worked at XYZ Corp where I improved customer satisfaction by 20%.
Devyani International Pvt. Ltd. is a leading player in the food and beverage industry, known for its partnerships with brands like Pizza Hut and KFC.
I admire your com...
Devyani International Pvt. Ltd. is a leading player in the QSR sector, known for its diverse brands and innovative service strategies.
Devyani International operates brands like Pizza Hut, KFC, and Costa Coffee, catering to a wide range of customer preferences.
The company emphasizes quality and consistency in food preparation, ensuring customer satisfaction across its outlets.
Devyani's strong focus on technology, such a...
I appeared for an interview in Jan 2025.
I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.
They take normal interview start from introw. Ask your past working. What experience about on your last company.wby you will come to Devyani international. What good things learn from that company. What expected to us..
They trained you on sop of company and online certification
I have learned the importance of listening to customer feedback and using it to improve the restaurant's operations.
Customer feedback is valuable for identifying areas of improvement
Implementing changes based on feedback can lead to increased customer satisfaction
Regularly monitoring reviews can help in maintaining high standards of service
I applied via Indeed and was interviewed in Oct 2024. There was 1 interview round.
I appeared for an interview in May 2025, where I was asked the following questions.
I appeared for an interview in Apr 2025, where I was asked the following questions.
I appeared for an interview in Dec 2024, where I was asked the following questions.
I applied via Job Fair
I appeared for an interview before Nov 2022, where I was asked the following questions.
Boosting store sales involves strategic marketing, enhancing customer experience, and optimizing inventory management.
Implement targeted promotions, such as 'Buy One Get One Free' offers to attract more customers.
Enhance customer experience by training staff to provide exceptional service, leading to repeat business.
Utilize social media marketing to reach a broader audience and engage with potential customers.
Optimize ...
Addressing customer concerns requires empathy, active listening, and effective problem-solving to ensure satisfaction.
Listen actively to the customer's concern without interrupting.
Acknowledge their feelings and express empathy, e.g., 'I understand how frustrating this must be for you.'
Ask clarifying questions to fully understand the issue, such as 'Can you tell me more about what happened?'
Provide a solution or option...
I worked at XYZ Corp, where I managed a team of 15, improved operational efficiency, and enhanced customer satisfaction.
Led a team of 15 employees, fostering a collaborative environment.
Implemented a new inventory management system that reduced waste by 20%.
Increased customer satisfaction scores by 15% through improved service protocols.
Conducted regular training sessions to enhance team skills and productivity.
A profit and loss account summarizes revenues, costs, and expenses to determine a company's financial performance over a specific period.
Shows total revenue generated from sales, e.g., $100,000 in sales.
Lists all operating expenses, e.g., $60,000 in salaries and rent.
Calculates gross profit by subtracting costs from revenue, e.g., $100,000 - $60,000 = $40,000.
Includes non-operating income and expenses, e.g., interest e...
I appeared for an interview in Dec 2024.
Nothing so special he ask me about me and my experience
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The duration of Devyani International interview process can vary, but typically it takes about less than 2 weeks to complete.
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Gurgaon / Gurugram
6-10 Yrs
₹ 7-8.5 LPA
Restaurant General Manager
252
salaries
| ₹3.5 L/yr - ₹7 L/yr |
Shift Manager
244
salaries
| ₹1.4 L/yr - ₹4 L/yr |
Restaurant Manager
241
salaries
| ₹2.5 L/yr - ₹5.8 L/yr |
Assistant Manager
195
salaries
| ₹3.6 L/yr - ₹8.2 L/yr |
Assistant Restaurant Manager
171
salaries
| ₹1.8 L/yr - ₹4.8 L/yr |
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