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Deliveroo Customer Service Executive Interview Questions and Answers
Deliveroo Customer Service Executive Interview Experiences
1 interview found
Selected
I applied via LinkedIn and was interviewed before Apr 2022. There were 3 interview rounds.
English test, assessment to do a placement of your English proficiency
Tell us about yourself, can you deal with stress
Interview Preparation Tips
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Customer Service Executive Interview Questions & Answers
Paisabazaar.com
Anonymous
posted on 25 Jun 2022
I applied via Walk-in and was interviewed in Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. I was say confidence, product knowledge, language
- Q2. What should happen if you talk to a customer
- Ans.
When talking to a customer, it is important to actively listen, empathize, and provide solutions to their concerns.
Listen actively to their concerns and needs
Empathize with their situation and show understanding
Provide solutions or options to address their concerns
Ensure customer satisfaction and follow up if necessary
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Paisabazaar.com
Anonymous
posted on 24 Sep 2023
Selected
I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.
Normal question asked and after that HR 1st round simply introduce yourself question and credit card and debit card questions
(2 Questions)
- Q1. 2nd step is regarding why you want to join this company and why you leave your previous job and what is sales and what is loan and it's features
- Q2. Are you want any leave within 3 months
- Ans. No i do want any leave because if you tell him regarding leave then you are not selected
Interview Preparation Tips
1 difference between credit card and Debit card
2 what is sales and what are the qualities of a sales person... and how to handle sales pressure
3 what is loan and what types of loans
And lastl but not least About company profile
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Any questions interview job
- Q2. Hindi language interview
- Q3. Hindi questions job and full time
- Q4. Hindi questions interview
Interview Preparation Tips
I applied via Job Fair and was interviewed before Mar 2021. There was 1 interview round.
(5 Questions)
- Q1. Share details of your previous job.
- Q2. What is your family background?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
- Q5. What are your salary expectations?
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Need good company to work i will give 100%
- Q2. Best companies to work
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.
Some general queries, mathematical and analyticals. multiple choice. 15mins
(1 Question)
- Q1. Typing speed should be atleast 25wpm
(1 Question)
- Q1. Usual previous job questions and how long you can stay
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Jul 2022. There was 1 interview round.
(5 Questions)
- Q1. How many interview I'm interested In customer service executive Job requirment
- Q2. Job title Online work from home
- Q3. What was second round
- Q4. Which job location requirements
- Q5. What was job title for customer care executive
- Ans.
The job title for customer care executive is Customer Service Executive.
The job involves handling customer queries and complaints.
The executive is responsible for providing solutions to customer problems.
They may also be required to upsell or cross-sell products and services.
The job requires excellent communication and problem-solving skills.
Examples of companies that hire customer service executives include Amazon, Ap
Interview Preparation Tips
Selected
I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
- Q3. Tell me about your experince
Interview Preparation Tips
Selected
I applied via AmbitionBox and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. Tele phonenic interview
- Q2. Introduction your self,
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based on 1 interview
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