Delhivery Interview Questions and Answers

Had a aptitude step as the first step

Q1. How to handle huge absendism
Ans. 
Implement proactive measures, improve work environment, offer incentives, and provide support for employees.
• Implement flexible work schedules to accommodate personal needs

• Provide incentives for good attendance such as bonuses or extra time off

• Create a positive work environment to reduce stress and increase job satisfaction

• Offer support for employees facing challenges that may be causing frequent absences
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Q2. What to do when you received large amount of consighnments
Ans. 
When receiving a large amount of consignments, prioritize based on urgency, allocate resources efficiently, communicate with team members, and update stakeholders.
• Prioritize consignments based on urgency and importance

• Allocate resources efficiently to handle the volume

• Communicate with team members to ensure smooth processing

• Update stakeholders on the status of consignments

• Implement systems or tools to streamline the pr...read more
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Q1. Basis informations about delhivery
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Q1. Introduce yourself
Ans. 
Experienced Operations Manager with a background in supply chain management and team leadership.
• Over 5 years of experience in operations management

• Skilled in supply chain optimization and process improvement

• Proven track record of leading teams to meet and exceed operational goals
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Q2. How will you handle disputes in the team?
Ans. 
I will address disputes by facilitating open communication, mediating discussions, and implementing conflict resolution strategies.
• Encourage open communication among team members to address issues early on

• Mediate discussions between conflicting parties to understand both perspectives

• Implement conflict resolution strategies such as compromise, negotiation, or team building activities

• Seek input from HR or higher manageme...read more
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Q3. Explain your projects
Ans. 
I have managed various projects in supply chain optimization, process improvement, and team development.
• Led a team in implementing a new inventory management system, resulting in a 20% reduction in carrying costs

• Streamlined production processes by introducing lean principles, increasing efficiency by 15%

• Developed training programs for staff to improve productivity and reduce errors
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Q4. Why you want to work as Manager although your degree is in Electrical Engineering
Ans. 
I believe my engineering background has equipped me with problem-solving skills and analytical thinking that are essential for a managerial role.
• My engineering degree has provided me with a strong foundation in critical thinking and problem-solving skills.

• I have gained experience in project management and leadership through various engineering projects and internships.

• I am confident that my technical background will co...read more
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Q5. Which operation do you think are costly in the Delhivery Last mile, First mile, Middle , Transportation etc ?
Ans. 
Last mile operations are typically the most costly due to the need for individual deliveries to various locations.
• Last mile operations involve individual deliveries to multiple locations, increasing costs

• First mile operations may also be costly due to the need for efficient pickup processes

• Transportation costs can also be significant, especially for long distances or heavy items
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Q6. What you have managed in College?
Ans. 
Managed various projects and events in college including organizing student activities and leading student organizations.
• Organized campus events such as talent shows and fundraisers

• Led student clubs and organizations, overseeing budgets and activities

• Coordinated volunteer projects and community service initiatives

• Managed student government elections and activities

• Collaborated with faculty and staff to plan and execute ...read more
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Q1. Introduce yourself
Ans. 
Experienced Operations Manager with a background in supply chain management and team leadership.
• Over 5 years of experience in operations management

• Skilled in supply chain optimization and process improvement

• Proven track record of leading teams to meet and exceed operational goals
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Q2. Explain your projects
Ans. 
I have managed various projects in supply chain optimization, process improvement, and team development.
• Led a team in implementing a new inventory management system, resulting in a 20% reduction in stockouts

• Streamlined production processes by implementing lean principles, leading to a 15% increase in efficiency

• Developed and executed a training program for staff on new safety protocols, resulting in a 30% decrease in wo...read more
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Q3. Why you want to join Delhivery as a Manager although you are from Electrical Engineering department?
Ans. 
I am excited about the opportunity to apply my skills in a new industry and contribute to the growth of Delhivery.
• I have a strong background in problem-solving and project management from my engineering experience.

• I am eager to learn and adapt to new challenges in the logistics and operations field.

• I believe my analytical skills and leadership qualities will be valuable in driving operational efficiency at Delhivery.

• I ...read more
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Q4. How will you unload vehicles? What factors will you consider while unloading?
Ans. 
Vehicles will be unloaded efficiently by considering factors like safety, organization, time management, and proper equipment.
• Ensure safety protocols are followed during unloading process

• Organize items in the vehicle for efficient unloading

• Manage time effectively to meet delivery deadlines

• Use appropriate equipment such as forklifts or pallet jacks

• Inspect vehicles for any damages or issues before unloading
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Q5. Suppose you are managing a team of 20 people and 10 are absent what actions will you take ?
Ans. 
I would redistribute tasks among the remaining team members, prioritize urgent tasks, and consider temporary replacements.
• Redistribute tasks among the remaining team members to ensure all essential work is covered.

• Prioritize urgent tasks and delegate them to the most capable team members.

• Consider temporary replacements or outsourcing for critical roles if necessary.

• Communicate with absent team members to understand the...read more
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Q6. Any Questions you want to ask
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Q1. To unload 12 FTL vehicle with 6 manpower, divide the work into teams and assign specific tasks to each team. Divide the manpower into two teams of three each • Assign one team to unload the first six vehic...read more
Ans. 
Efficiently unload 12 FTL vehicles using two teams of three, ensuring safety and communication throughout the process.
• Team Division: Split the 6 manpower into two teams of 3, with Team A unloading the first 6 vehicles and Team B handling the remaining 6.

• Task Assignment: Within each team, assign specific roles such as box handlers, pallet unloaders, and equipment operators to streamline the process.

• Equipment Utilization...read more
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Q2. Last mile operations refer to the final stage of delivery process from the transportation hub to the end customer. • It involves the planning and execution of the final leg of the delivery process • It inc...read more
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Q3. Use filters or search function to find specific data in a sheet. • Use the filter function to narrow down the data based on specific criteria. • Utilize the search function to quickly locate specific keywo...read more
Ans. 
Utilize filters, search, and sorting to efficiently find specific data in a spreadsheet.
• Apply filters by selecting the filter icon and choosing criteria, e.g., filtering sales data to show only transactions over $1000.

• Use the search function (Ctrl + F) to quickly locate keywords, such as finding all instances of 'urgent' in a project list.

• Sort data by clicking on column headers, e.g., sorting a list of employees by the...read more
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Q4. Inbound process involves receiving goods or information, while outbound process involves sending goods or information. Inbound process includes activities like receiving orders, handling returns, and manag...read more
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Q5. 5S is a methodology for organizing a workplace, focusing on Sort, Set in order, Shine, Standardize, and Sustain. • Sort - Remove unnecessary items from the workplace • Set in order - Organize remaining ite...read more
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Q1. DSA Questions medium level related to sudoku validation and mathematical aptitude.
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Q1. Low Level system design related to offers functionality for e commerce
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Q1. System design for skyscanner
Ans. 
System design for skyscanner
• Use microservices architecture for scalability

• Implement caching to improve performance

• Utilize a distributed database for handling large amounts of data

• Use load balancing to distribute traffic evenly

• Implement a robust search algorithm for accurate results
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