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10+ Delhivery Team Lead Interview Questions and Answers

Updated 2 Mar 2025

Q1. How will you calculate volume of a shipment?

Ans.

The volume of a shipment can be calculated by multiplying its length, width, and height.

  • Measure the length, width, and height of the shipment

  • Multiply the three measurements together

  • Round the result to the nearest whole number

  • Express the volume in cubic units (e.g. cm³, in³)

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Q2. What is Definition of RTO in logistics ?

Ans.

RTO in logistics stands for Return to Origin, which refers to the process of returning goods or shipments to their original location.

  • RTO is a common term used in logistics and supply chain management.

  • It involves the reverse movement of goods from the destination back to the point of origin.

  • RTO can occur due to various reasons such as customer returns, order cancellations, or product recalls.

  • The process of RTO includes arranging transportation, managing paperwork, and ensuring...read more

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Q3. What is first mile, midmile, lastmile in supply chain operations?

Ans.

First mile, midmile, and last mile are stages in the supply chain operations that refer to the different segments of transportation and delivery.

  • First mile: Refers to the initial stage of the supply chain where goods are transported from the point of origin to a distribution center or warehouse.

  • Midmile: Involves the transportation of goods from the distribution center to various fulfillment centers or retail stores.

  • Last mile: The final stage of the supply chain where goods ar...read more

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Q4. What to do when you received large amount of consighnments

Ans.

When receiving a large amount of consignments, prioritize based on urgency, allocate resources efficiently, communicate with team members, and update stakeholders.

  • Prioritize consignments based on urgency and importance

  • Allocate resources efficiently to handle the volume

  • Communicate with team members to ensure smooth processing

  • Update stakeholders on the status of consignments

  • Implement systems or tools to streamline the process

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Q5. How to face offers time mostly heavy load

Ans.

To face heavy workload, prioritize tasks, delegate when possible, communicate with team, and take breaks to avoid burnout.

  • Prioritize tasks based on urgency and importance

  • Delegate tasks to team members to lighten the load

  • Communicate with team members to ensure everyone is on the same page

  • Take breaks and practice self-care to avoid burnout

  • Set realistic goals and deadlines to manage workload effectively

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Q6. How much load dispatch in one day

Ans.

The amount of load dispatch in one day varies depending on the specific job role and responsibilities.

  • The amount of load dispatch in one day can range from a few tasks to multiple tasks depending on the workload and priorities.

  • For example, a Team Lead may be responsible for dispatching load for multiple projects, coordinating with team members, and ensuring timely delivery.

  • The workload can also be influenced by factors such as the size of the team, the complexity of the proje...read more

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Q7. How to handle many shipments are came

Ans.

Handle multiple shipments by prioritizing, delegating, and communicating effectively.

  • Prioritize shipments based on urgency and importance.

  • Delegate tasks to team members to ensure all shipments are handled efficiently.

  • Communicate clearly with team members and stakeholders to provide updates and address any issues.

  • Use a tracking system to monitor the status of each shipment and ensure timely delivery.

  • Stay organized and maintain a proactive approach to prevent delays or errors.

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Q8. How to maintain the for office

Ans.

Maintain cleanliness and organization in the office to create a productive work environment.

  • Regularly clean and disinfect common areas such as the kitchen, bathrooms, and meeting rooms.

  • Encourage employees to keep their workspaces tidy and organized.

  • Implement a system for recycling and proper waste disposal.

  • Schedule regular maintenance for office equipment and facilities.

  • Provide adequate storage solutions to prevent clutter.

  • Lead by example and demonstrate good hygiene practice...read more

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Q9. What is diffination of RTO

Ans.

RTO stands for Recovery Time Objective, which is the targeted duration of time within which a business process must be restored after a disaster.

  • RTO is a crucial metric in disaster recovery planning.

  • It helps determine the maximum tolerable downtime for a business process.

  • For example, if a company's RTO is 4 hours, it means that the business process must be restored within 4 hours of a disaster.

  • RTO is often defined in service level agreements (SLAs) between a company and its s...read more

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Q10. How to handle huge absendism

Ans.

Implement proactive measures, improve work environment, offer incentives, and provide support for employees.

  • Implement flexible work schedules to accommodate personal needs

  • Provide incentives for good attendance such as bonuses or extra time off

  • Create a positive work environment to reduce stress and increase job satisfaction

  • Offer support for employees facing challenges that may be causing frequent absences

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Q11. Suggestions for change work method

Ans.

Implementing agile methodologies can improve efficiency and collaboration within the team.

  • Introduce daily stand-up meetings to discuss progress and roadblocks

  • Implement Kanban boards to visualize workflow and prioritize tasks

  • Encourage cross-functional teams to promote collaboration and knowledge sharing

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Q12. What is first mile

Ans.

First mile refers to the initial stage of a delivery process where goods are transported from the point of origin to a distribution center or hub.

  • First mile is crucial for ensuring timely delivery of goods.

  • It involves the transportation of goods from the supplier to a central location.

  • Efficient first mile logistics can help streamline the entire supply chain process.

  • Examples include transporting goods from a manufacturer to a warehouse or from a farm to a processing plant.

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Q13. What is last mile

Ans.

Last mile refers to the final leg of the delivery process where goods are transported from a distribution center to the end customer.

  • Last mile delivery is often the most expensive and time-consuming part of the supply chain.

  • It involves delivering goods directly to the customer's doorstep or a designated location.

  • Companies often use various methods such as drones, autonomous vehicles, or local couriers to optimize last mile delivery.

  • Examples include food delivery services like...read more

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Interview Process at Delhivery Team Lead

based on 85 interviews
3 Interview rounds
Resume Shortlist Round
HR Round - 1
HR Round - 2
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