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Delhivery
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I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
I address customer complaints about rescheduling packages by providing clear communication, offering solutions, and ensuring a positive customer experience.
Listen to the customer's concerns and empathize with their situation
Offer alternative solutions such as expedited shipping or compensation for the inconvenience
Ensure clear communication about the rescheduling process and any changes in delivery location
Follow up wi...
I applied via LinkedIn and was interviewed before Oct 2022. There were 2 interview rounds.
Success is measured by achieving key performance indicators, meeting goals, and delivering value to customers.
Key performance indicators (KPIs) such as revenue growth, customer satisfaction, and product adoption rate.
Meeting goals set by the team or company, such as launching a new product on time and within budget.
Delivering value to customers through product improvements or new features that address their needs.
Feedb...
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I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.
posted on 15 Jun 2024
I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.
Business problem was given to solve
I applied via Approached by Company and was interviewed before Jun 2022. There were 3 interview rounds.
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
I applied via Job Portal and was interviewed before Aug 2020. There was 1 interview round.
I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.
based on 2 interviews
Interview experience
based on 4 reviews
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Team Lead
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Executive
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Assistant Manager
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