D'Decor Home Fabrics Senior Manager Interview Questions and Answers

Q1. Basic resume walkthrough and understanding of business. Cant recall exact questions, but it was fairly direct.
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Case study to check technical skills and business aptitude.

Q1. Business understanding round.
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Q1. Cultural fit was checked
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Q1. What is the difference between sales and services ?
Ans. 
Sales refers to the process of selling products or services to customers, while services involve providing assistance or support to customers after the sale.
• Sales focus on generating revenue by selling products or services.

• Services involve providing assistance, support, or maintenance to customers.

• Sales are transactional and involve the exchange of goods or services for money.

• Services are often ongoing and may include ...read more
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Q2. What is your K.P.I story and how you improve that?
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Q3. Do you work well in busy environment?
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Q4. What are you doing if coustomer going wrong and talk to you in wrong way?
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Q1. How to manage the store,how to increase sale , What you think about ucb, what is the KRA,how to manage staff nd control srinkeg
Ans. 
To manage the store effectively, I would focus on increasing sales through strategic marketing and promotions, implementing key performance indicators (KPIs) to track progress, and managing staff and inventory efficiently.
• Develop and execute a marketing plan to attract new customers and retain existing ones

• Analyze sales data to identify trends and adjust inventory accordingly

• Implement KPIs such as sales per square foot...read more
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Q2. ,how to increase sale ,
Ans. 
To increase sales, focus on improving customer experience, offering promotions, and expanding product range.
• Improve customer experience by training staff to be friendly and knowledgeable

• Offer promotions such as buy-one-get-one-free or discounts on bulk purchases

• Expand product range to cater to different customer needs and preferences

• Utilize social media and email marketing to reach out to potential customers

• Analyze sal...read more
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Q3. What you think about ucb, what is the KRA
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Q4. ,how to manage staff nd control srinkeg
Ans. 
To manage staff and control shrinkage, I would implement effective training programs, establish clear policies and procedures, and regularly monitor inventory levels.
• Implement effective training programs to ensure staff are knowledgeable about inventory management and loss prevention techniques

• Establish clear policies and procedures for handling inventory and cash transactions

• Regularly monitor inventory levels to ident...read more
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Q5. How many years experience in this line
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Q1. Just understanding the background and business mindset
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Q1. Cultural fit and plans
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Q1. High legel understanding
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Q1. Cultural fit and plans
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Q1. Discussion on payroll processes I had handled
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Q2. Why do I want to join PVH
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Simple english and mathematical test

Q1. Detailed discussion about my current role.. how do i manage business emergencies... hw to startegise sales in a off season.. market challanges and way of handling them
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Q2. How do you justify ur current role in ur current company?
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Q1. Initial plans for Safari, hw to start in a company that u hv no experience
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Q1. WHAT ARE KPI YOU FOLLOW
Ans. 
Sales performance, customer satisfaction, employee retention, inventory management
• Sales performance: Monitor sales targets, conversion rates, average transaction value

• Customer satisfaction: Track Net Promoter Score, customer feedback, repeat business

• Employee retention: Measure turnover rate, employee engagement, training completion

• Inventory management: Keep track of stock levels, turnover rate, shrinkage
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Q2. HOW GET TO MANAGE STORE
Ans. 
To manage a store, one must have strong leadership skills, retail experience, and the ability to effectively communicate with employees and customers.
• Develop strong leadership skills to effectively manage and motivate store employees.

• Gain retail experience to understand the industry and best practices for running a successful store.

• Communicate effectively with employees to ensure they understand expectations and goals.

• ...read more
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Q1. WAGE SALARY DOCUMENTS
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