DCB Bank Assistant Relationship Manager Interview Questions and Answers

Q1. Understanding of lending processes and past experience od corporate lending.
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Q1. Credit analysis and ratio analysis
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Q1. Wealth management
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Q2. Product knowledge
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Q1. How many days working last company
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Q2. How many files have you doing every month.
Ans. 
I handle an average of 50 files per month.
• I manage a workload of approximately 50 files each month.

• On average, I handle 50 files per month.

• My monthly workload consists of around 50 files.

• I am responsible for processing approximately 50 files every month.
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Q3. Where do you live
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Q4. What is your expetetetions.
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Q5. When will you join
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Q1. Self introduction
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Q2. Family introduction previous work
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Q1. Tell me about your recent profile?
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Use of social media in Banking system

Some of case scenario questions

Q1. How to handle angry customer
Ans. 
Listen to their concerns, empathize, remain calm, offer solutions, follow up
• Listen actively to their complaints without interrupting

• Empathize with their emotions and show understanding

• Remain calm and composed, avoid getting defensive

• Offer solutions or alternatives to address their issues

• Follow up with the customer to ensure their satisfaction
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Q2. What was your role in marketing?
Ans. 
I was responsible for developing and implementing marketing strategies to attract new clients and retain existing ones.
• Developed marketing campaigns to promote products and services

• Analyzed market trends and competitor activities

• Collaborated with sales team to generate leads and increase revenue

• Utilized social media and digital marketing channels to reach target audience
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Q1. Product knowledge..detail
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