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Cypax Solutions LLP Customer Support Associate Interview Questions and Answers

Updated 18 Sep 2022

Cypax Solutions LLP Customer Support Associate Interview Experiences

1 interview found

I applied via Referral and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What do you know abt Cypax solutions
  • Ans. 

    Cypax Solutions is a customer support software company.

    • Cypax Solutions specializes in providing customer support software solutions.

    • They offer a range of products and services to help businesses improve their customer support operations.

    • Their software includes features such as ticket management, live chat support, and knowledge base management.

    • Cypax Solutions has a reputation for delivering reliable and efficient custo...

  • Answered by AI
  • Q2. Tell us something why i have to hire you?
  • Ans. Always remember this question makes an important role in any field. Its shows our capability to get the job. My answer always very simple. I have perfect communication with team lead skills. Positive attitude and my confidence levels are always up to the goal mark. If you are seeking exact person to your reputed company, then im the best of that.
  • Answered by Praveen kumar
  • Q3. If i selected how long you will work with us?
  • Ans. This is the second technical question fir everyone. Normally everyone use numerical like 3 years or 5 years. But here i cant give false commitment to the recruiter. My answer is very simple that i can say if this the best company, analysing my skills and working for me, then y i want to leave the job in future.
  • Answered by Praveen kumar
Round 3 - HR 

(1 Question)

  • Q1. Documents verification & CTC Negotiating
  • Ans. Submit the geniune documents and negotiate ur scale as per ur experience depends upon the company criteria
  • Answered by Praveen kumar

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have good communication skills. Be positive and brave mind. Self confidence makes important role. Few rounds hr management may twist you with reasoning questions so be aware of it.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work related queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepares office and sap

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
  • Q2. What are your preferences?
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
  • Q4. What are your expectations?
  • Q5. How do you want a corporate structure to be?
  • Q6. Why did you leave your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Technical quetions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Lifecycle methods of Angular
  • Ans. 

    Angular has several lifecycle methods that are called at different stages of a component's life.

    • ngOnInit() - called after the component is initialized

    • ngOnChanges() - called when the component's input properties change

    • ngDoCheck() - called during every change detection cycle

    • ngAfterViewInit() - called after the component's view has been initialized

    • ngOnDestroy() - called just before the component is destroyed

  • Answered by AI
  • Q2. What are pipes in angular?
  • Ans. 

    Pipes are a feature in Angular that allow for data transformation before displaying it in the view.

    • Pipes are used to format data in the view

    • They can be used to filter, sort, and transform data

    • Examples include the date pipe, currency pipe, and uppercase pipe

  • Answered by AI
  • Q3. How to do global error handling in angular?
  • Ans. 

    Global error handling in Angular can be done using ErrorHandler class.

    • Create a class that implements the ErrorHandler interface

    • Override the handleError() method to handle errors globally

    • Provide the ErrorHandler class in the providers array of AppModule

    • Use the error handling service to log errors or display error messages

  • Answered by AI
  • Q4. What are custom directives? What are their types? How to create with general example?
  • Ans. 

    Custom directives are a way to extend HTML with new attributes and functionality.

    • Types of custom directives are attribute, element, and class directives.

    • Attribute directives modify the behavior of existing HTML elements.

    • Element directives create new HTML elements.

    • Class directives modify the behavior of existing HTML elements based on their class.

    • To create a custom directive, use the directive() method of the AngularJS ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be confident if you know the answers and frank if you don't.
2. Try to get your basics and core concepts to be clear clear.

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked some journal entries, excel formula and how to run tally software as i was suppose to work on their software. and also basic introduction about myself.so very important to add up some new skill...

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was good, just need to be good in communication skills and please talk in hindi while giving your interview

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Last experience, self introduction etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

I applied via Job Portal and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions regarding Informatica, Data Warehousing concepts and Unix

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy. If one knows the basics of Informatica and Unix, Informatica can be cleared easily.

Cypax Solutions LLP Interview FAQs

How many rounds are there in Cypax Solutions LLP Customer Support Associate interview?
Cypax Solutions LLP interview process usually has 3 rounds. The most common rounds in the Cypax Solutions LLP interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Cypax Solutions LLP Customer Support Associate interview?

Some of the top questions asked at the Cypax Solutions LLP Customer Support Associate interview -

  1. What do you know abt Cypax soluti...read more
  2. Documents verification & CTC Negotiat...read more

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