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I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.
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I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Sales is the process of selling products or services to customers in exchange for money.
Sales involves identifying potential customers and their needs
It also involves promoting and demonstrating the benefits of the product or service
Closing the sale by convincing the customer to make a purchase
Following up with customers to ensure satisfaction and encourage repeat business
Examples include selling cars, insurance polici
E-commerce refers to buying and selling of goods and services online.
E-commerce involves online transactions through websites or mobile apps.
It eliminates the need for physical stores and allows businesses to reach a wider audience.
Examples include Amazon, eBay, and Alibaba.
E-commerce has grown rapidly in recent years due to the convenience it offers to customers.
Online shopping is the process of buying goods or services over the internet.
Online shopping allows customers to browse and purchase products from the comfort of their own homes.
Customers can compare prices and read reviews before making a purchase.
Popular online shopping websites include Amazon, eBay, and Walmart.
Online shopping has become increasingly popular due to its convenience and accessibility.
Payment methods f...
E-commerce sites are online platforms where you can buy and sell products and services.
Amazon - one of the largest e-commerce sites in the world
eBay - an online auction and shopping website
Alibaba - a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services
Flipkart - an Indian e-commerce company that sells a wide range of products including electronics,...
I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.
I was interviewed before May 2020.
I applied via Referral and was interviewed before Sep 2020. There were 5 interview rounds.
I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Dec 2019. There were 7 interview rounds.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints without interrupting them
Empathize with their situation and show understanding
Offer a solution to their problem and follow up to ensure their satisfaction
Remain calm and professional throughout the interaction
Apologize for any inconvenience caused and take responsibility for the issue
Provide o...
I will listen to the customer's issue, empathize with them, and provide a solution that meets their needs.
Listen actively to the customer's issue and let them vent their frustration
Empathize with the customer and acknowledge their feelings
Provide a solution that meets the customer's needs and resolves the issue
If necessary, escalate the call to a supervisor or manager for further assistance
Follow up with the customer t...
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
Customer Care Executive
271
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Cce Executive
128
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Software Developer
46
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Team Lead
43
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Senior Customer Service Executive
32
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