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Crossword Bookstores Customer Care Associate Interview Questions and Answers

Updated 12 Sep 2023

Crossword Bookstores Customer Care Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Yourself and goal
  • Q2. Willing to work in rotational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm stay confident

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Technical 

(1 Question)

  • Q1. How it will work or what is the type of XYZ
  • Ans. 

    The type of XYZ is a software platform that utilizes machine learning algorithms to analyze data and provide insights.

    • XYZ is a software platform

    • It uses machine learning algorithms to analyze data

    • It provides insights based on the analyzed data

    • Examples of use cases include fraud detection, predictive maintenance, and customer segmentation

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Reliance Retail Associate interview:
  • How to sale
Interview preparation tips for other job seekers - HR ROUND IS FINE
BUT THE WORK PRESSURE IS HIGH
BURN YOUR BLOOD AND SALE THE XYZ

I applied via Referral and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1. How do you treat your colleagues or reporters under you.?
  • Q2. 2. What is your opinion on growth? What are its essential criteria and your confident in achieving it?
  • Q3. What is team management and people management is?
  • Ans. 

    Team management involves leading and coordinating a group of individuals towards a common goal, while people management involves managing the individual employees within a team.

    • Team management involves setting goals and objectives for the team, delegating tasks, providing feedback and support, and resolving conflicts.

    • People management involves recruiting, training, and developing employees, managing their performance, ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a brief idea on the organization's history and what are they primarily into. Keep broad minded thoughts and ideas to develop and grow as a team not as an individual.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Accounts receivable
  • Q2. Expense entries
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Group Discussion 

Bangladesh political turmoil

Interview Questionnaire 

2 Questions

  • Q1. Why you choose this job role only
  • Q2. If somebody give you the better salary but different organisation. Which will you choose

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep all your efforts and realistic answer only

I applied via Referral and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview be honest, talk more about your experience

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1.Educational background. 2.Why are Choose Reliance Retail

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Job in Reliance Retail.
Sr. Associate post best 👍💯
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about your self previously Responsebiility in Technically support.
  • Ans. 

    I have extensive experience in providing technical support in previous roles.

    • Managed a team of support specialists to troubleshoot and resolve technical issues

    • Developed and implemented training programs for new support staff

    • Collaborated with cross-functional teams to improve product functionality and user experience

  • Answered by AI
  • Q2. HR Round discuss about package Related.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and experience holder candidates for the same.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Previous experience tell all and how to achieve target
  • Q2. Please tell me how to territory devided
  • Ans. 

    Territory can be divided based on various factors such as geography, demographics, and sales potential.

    • Geographic boundaries such as state, county, or city lines can be used to divide territories.

    • Demographic factors such as population density, income levels, and age groups can also be considered.

    • Sales potential can be determined by analyzing past sales data and identifying areas with high demand.

    • Territory division shou...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare previous experience

Crossword Bookstores Interview FAQs

How many rounds are there in Crossword Bookstores Customer Care Associate interview?
Crossword Bookstores interview process usually has 2 rounds. The most common rounds in the Crossword Bookstores interview process are Resume Shortlist and One-on-one Round.

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Crossword Bookstores Customer Care Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Crossword Bookstores Customer Care Associate Salary
based on 14 salaries
₹1.4 L/yr - ₹3 L/yr
17% less than the average Customer Care Associate Salary in India
View more details

Crossword Bookstores Customer Care Associate Reviews and Ratings

based on 14 reviews

4.9/5

Rating in categories

4.2

Skill development

3.4

Work-life balance

2.6

Salary

3.3

Job security

1.9

Company culture

2.6

Promotions

1.9

Work satisfaction

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