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Counseling Shortcuts Senior Counsellor Interview Questions and Answers

Updated 21 Jan 2025

Counseling Shortcuts Senior Counsellor Interview Experiences

1 interview found

Senior Counsellor Interview Questions & Answers

user image Counseling Shortcuts

posted on 21 Jan 2025

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

AI-based hiring aptitude test with a duration of 75 minutes.

Round 2 - One-on-one 

(5 Questions)

  • Q1. Can you provide a comprehensive overview of your professional profile from beginning to end?
  • Q2. How do you handle rejection or a failed sales call?
  • Q3. What's your approach to understanding customer needs and pain points?
  • Q4. How do you meet or exceed sales targets and goals?
  • Q5. How do you prioritize and manage your leads and follow ups?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the detailed interview by familiarizing yourself with the company's products and services.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and empathetic Tele Counsellor with a passion for helping others overcome challenges and improve their mental well-being.

    • I have a Bachelor's degree in Psychology and extensive experience in providing telephonic counselling services.

    • I am skilled in active listening, empathy, and problem-solving to support clients in managing stress, anxiety, and other mental health issues.

    • I have a strong commitment to c...

  • Answered by AI
  • Q2. Tell me about your job role in previous organisation?
  • Ans. 

    I was responsible for providing telephonic counselling services to clients in need of emotional support and guidance.

    • Conducted counselling sessions over the phone with clients dealing with various emotional issues

    • Provided emotional support and guidance to clients in a non-judgmental manner

    • Maintained accurate records of client interactions and progress

    • Collaborated with other professionals to ensure comprehensive care fo...

  • Answered by AI
  • Q3. What's your favourite colour and why?
  • Ans. 

    My favourite colour is blue because it reminds me of the calming ocean and clear skies.

    • Blue is associated with tranquility and peace

    • It symbolizes trust, loyalty, and confidence

    • Examples: Blue sky, blue ocean, blue flowers

  • Answered by AI
Round 2 - Technical 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic Tele Counsellor with a passion for helping others overcome challenges and improve their mental well-being.

    • I have a Bachelor's degree in Psychology and extensive experience in providing telephonic counselling services.

    • I am skilled in active listening, empathy, and providing emotional support to clients in distress.

    • I have a strong understanding of mental health issues and various therapeut...

  • Answered by AI
  • Q2. About your experience in last organisation
  • Q3. Speak for 2 minutes on the topic Delhi
  • Ans. 

    Delhi is the capital city of India, known for its rich history, diverse culture, and bustling streets.

    • Delhi is a major cultural and political hub in India

    • It has a mix of historical monuments like Red Fort, Qutub Minar, and modern structures like Lotus Temple, Akshardham Temple

    • Delhi is known for its street food, markets like Chandni Chowk, and upscale shopping malls

    • The city experiences extreme weather conditions with ho...

  • Answered by AI
  • Q4. How do you sell this chair
  • Ans. 

    This chair is designed for comfort and style, perfect for any home or office setting.

    • Highlight the ergonomic design and comfort features of the chair

    • Emphasize the durability and quality materials used in construction

    • Mention the stylish and modern look of the chair, suitable for any decor

    • Offer a trial period or satisfaction guarantee to encourage purchase

  • Answered by AI
Round 3 - Behavioral 

(2 Questions)

  • Q1. Basic introduction
  • Q2. Comfortable with the targets or not
  • Ans. 

    Yes, I am comfortable with targets as they motivate me to perform better and achieve goals.

    • I thrive under pressure and enjoy working towards specific goals

    • Setting targets helps me stay focused and organized

    • I see targets as a way to measure my progress and success

    • For example, in my previous role as a sales executive, I consistently met and exceeded my monthly targets

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Asked me related to my work only and related to study

Round 3 - HR 

(5 Questions)

  • Q1. Only interview related to work
  • Q2. How types to you work in other places
  • Q3. About my self and what is your work
  • Ans. 

    My self Monika Thakur belong to Greater Noida I'm pursuing in BCA final year and my work is addmission counselor system based work

  • Answered Anonymously
  • Q4. What is your salary and how many salary
  • Q5. What is the expectation in this job
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General interview questions in English.
  • Q2. Why should we hire a fresher
  • Ans. 

    Freshers bring new perspectives, enthusiasm, and adaptability to the role of an Admission Counsellor.

    • Freshers have a fresh and unbiased approach to problem-solving.

    • They are eager to learn and can quickly adapt to new technologies and methodologies.

    • Freshers bring new ideas and perspectives to the team.

    • They are highly motivated and enthusiastic, which can positively impact the work environment.

    • Freshers can be molded and ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep applying to companies regardless of how interviews go.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about your work experience?
Round 3 - One-on-one 

(1 Question)

  • Q1. Asked me about my previous work experiences?
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your previous CTC.

Interview Preparation Tips

Topics to prepare for Amity University Tele Counsellor interview:
  • Communication Skills
Interview preparation tips for other job seekers - Try to be confident and honest about you previous work experiences. Be punctual and wear formal. Be honest when asked about salary expectations.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. It was very simple hr ask about the my introduction and qualification
Round 3 - One-on-one 

(2 Questions)

  • Q1. It was little difficult because the interviewer ask about the education industry
  • Q2. She ask some questions about the education like full forms some courses for an example what is the full form ph.d ,mba,mbbs, like this

Interview Preparation Tips

Interview preparation tips for other job seekers - When Evey you are going to give it interview when every industry first you have do trust yourself and also known about the that industry and compay
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. My Introduction, last experience if any
  • Q2. How will you satisfy your customer to take interest in your product???
  • Ans. 

    By understanding their needs and providing personalized solutions, I will ensure customer satisfaction.

    • Listen actively to the customer's needs and concerns

    • Provide clear and concise information about the product

    • Offer personalized solutions based on their specific needs

    • Follow up with the customer to ensure their satisfaction

    • Provide excellent customer service throughout the process

    • Offer incentives or promotions to encoura

  • Answered by AI
  • Q3. Advantages and disadvantages of social media.
  • Ans. 

    Social media has advantages like easy communication and disadvantages like addiction and cyberbullying.

    • Advantages: easy communication, networking, information sharing, marketing, entertainment

    • Disadvantages: addiction, cyberbullying, privacy concerns, misinformation, time-wasting

    • Example: Facebook, Twitter, Instagram, LinkedIn, TikTok

    • Example: Cyberbullying on social media platforms like Twitter and Instagram

    • Example: Spre...

  • Answered by AI
  • Q4. Pros and cons of air pollution.
  • Ans. 

    Air pollution has negative impacts on human health and the environment, but can also have economic benefits.

    • Pros: Can stimulate economic growth through industries such as transportation and energy production

    • Cons: Can cause respiratory and cardiovascular diseases, harm wildlife and ecosystems, and contribute to climate change

    • Examples of air pollutants: carbon monoxide, sulfur dioxide, nitrogen oxides, particulate matter...

  • Answered by AI
  • Q5. Most memorable day of your life.
  • Q6. How did you spend your last weekend.

Interview Preparation Tips

Topics to prepare for Narayana e-Techno School Admission Counsellor interview:
  • Introduction
  • Basic English fluency
Interview preparation tips for other job seekers - Give your best and be fluent speaker in front of HR.

I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Assignment 

Computer software related

Interview Preparation Tips

Topics to prepare for IIT Bombay Counsellor interview:
  • Self introduction
Interview preparation tips for other job seekers - Resume
Self introduction
Study related
And suggest any questions answered
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Related to your past work experience.
  • Ans. Just share your experience in Marketing or tell them about your people's skill that you are very comfortable talking to people.
  • Answered Anonymously
  • Q2. Are you comfortable with targets?
  • Ans. Yes I like challanges and it helps me to perform better.
  • Answered Anonymously
  • Q3. Are you ok with home councelling sessions?
  • Q4. Yes if needed I can do home councelling as well.
  • Q5. Are you Ok to participate in Edufest?
  • Q6. Yes it's a good platform to collect data.

Interview Preparation Tips

Topics to prepare for NIIT Education Counsellor interview:
  • Marketing
Interview preparation tips for other job seekers - Tip is to be confident.
Say everything correctly and with confidence.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Sell the chair and reading of a paragraph
  • Ans. 

    I would highlight the comfort and relaxation benefits of the chair while emphasizing the importance of reading for personal growth and knowledge.

    • Highlight the comfort and ergonomic design of the chair

    • Emphasize the importance of reading for personal growth and knowledge

    • Mention how the chair enhances the reading experience by providing a cozy and supportive environment

    • Offer a special promotion or discount for purchasing

  • Answered by AI
  • Q2. What do you know about tele councelling?
  • Ans. 

    Tele counselling is a form of counseling that is conducted over the phone or through video conferencing.

    • Provides mental health support remotely

    • Allows individuals to access counseling services from the comfort of their own home

    • Can be conducted through phone calls, video calls, or online chat

    • Maintains confidentiality and privacy for clients

  • Answered by AI
  • Q3. What are the unique selling points you know?
  • Ans. 

    Our unique selling points include personalized counseling, flexible scheduling, and ongoing support.

    • Personalized counseling tailored to individual needs and goals

    • Flexible scheduling options to accommodate busy lifestyles

    • Ongoing support provided to clients even after sessions have ended

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. How will you hit the target by giving situations
  • Ans. 

    I will hit the target by giving real-life scenarios and examples to help clients understand and relate to the information better.

    • Use relatable examples to explain concepts to clients

    • Provide case studies or stories to illustrate key points

    • Encourage clients to visualize themselves in similar situations for better understanding

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always read some overall usp of the company so that you can answer the question what do you know about the company?

Counseling Shortcuts Interview FAQs

How many rounds are there in Counseling Shortcuts Senior Counsellor interview?
Counseling Shortcuts interview process usually has 2 rounds. The most common rounds in the Counseling Shortcuts interview process are One-on-one Round and Aptitude Test.
What are the top questions asked in Counseling Shortcuts Senior Counsellor interview?

Some of the top questions asked at the Counseling Shortcuts Senior Counsellor interview -

  1. What's your approach to understanding customer needs and pain poin...read more
  2. How do you meet or exceed sales targets and goa...read more

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