Convergence BPO Executive Interview Questions and Answers

Q1. How did you enjoyed your college life? Who is your role model? What is costumer service? How long will you work here
Add your answer

Q1. What Is your goal
Add your answer

Q1. What prompted you to choose a non-technical background despite having a technical background?
Ans. 
I chose a non-technical background to explore different career opportunities and develop a well-rounded skill set.
• I wanted to broaden my knowledge and skills beyond just technical expertise.

• I was interested in exploring different career paths that aligned more with my personal interests and strengths.

• I believed that a non-technical background would provide me with a more diverse set of skills that could be valuable in ...read more
Answered by AI
Add your answer

Q1. No question anything
Add your answer
Q2. Not yet , came with bad feel
Add your answer

Q1. No question anything
Add your answer

Q1. Introduce yourself
Ans. 
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
• Over 5 years of experience in the BPO industry

• Skilled in managing customer inquiries and escalations

• Proven track record of meeting and exceeding KPIs

• Strong leadership and team management skills

• Proficient in using CRM systems and call center software
Answered by AI
Add your answer
Q2. Speak in hindi for 3 minutes
Ans. 
I will speak in Hindi for 3 minutes
• I will talk about my background and experience in Hindi

• I will discuss my strengths and skills in Hindi

• I will explain why I am a good fit for the BPO Executive role in Hindi
Answered by AI
Add your answer

Q1. Tell me about your self
Add your answer
Q2. What's your hobby
Add your answer
Q3. Strength and weekness
Add your answer

Good test and need to practice before going to there

Q1. Self introduction
Add your answer
Q2. Communication skillls and languages known
Add your answer

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
• Over 5 years of experience in the BPO industry

• Proven track record of exceeding targets and KPIs

• Skilled in managing a team and resolving customer issues efficiently
Answered by AI
Add your answer
Q2. What is accounting
Ans. 
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
• Involves recording financial transactions

• Summarizing financial data in financial statements

• Analyzing financial information to make business decisions

• Reporting financial results to stakeholders

• Examples: preparing balance sheets, income statements, cash flow statements
Answered by AI
Add your answer

At time concentrate at work a specific time

Q1. What is u r weekness
Add your answer