Control Print Senior Service Engineer Interview Questions and Answers for Experienced

Q1. Total based on previous Company’s products
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Q2. All related material testing machine
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Q1. Situation based question
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Q2. How you will handle Customers at different different situation
Ans. 
I will handle customers with empathy, active listening, problem-solving skills, and clear communication.
• Show empathy and understanding towards customers' concerns

• Practice active listening to fully understand the issue before providing solutions

• Utilize problem-solving skills to address customer needs effectively

• Communicate clearly and professionally to ensure customers are informed and satisfied
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Q1. Salary discussion
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Q1. Technical questions about your degree background or experience
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Why are you looking for a change?
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Q1. What is your name?
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Q2. What are the reasons for joining this company?
Ans. 
I am impressed by the company's reputation for innovation and commitment to customer satisfaction.
• Reputation for innovation in the industry

• Commitment to customer satisfaction

• Opportunities for professional growth and development
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Q3. Who is your last company?
Ans. 
My last company was a multinational technology company specializing in providing IT solutions for various industries.
• Provided technical support for clients in different sectors

• Implemented and maintained software systems

• Collaborated with cross-functional teams to troubleshoot issues

• Participated in on-site visits for installations and upgrades
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Q4. Are you comfortable in field work job?
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Yes, I am comfortable with field work as it allows me to troubleshoot and solve problems on-site.
• I enjoy the hands-on aspect of field work

• I am able to think quickly and adapt to changing environments

• I have experience working in the field during internships or previous jobs
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Q5. Explain tr in refrigeration
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TR in refrigeration stands for Ton of Refrigeration, a unit used to measure the cooling capacity of a refrigeration system.
• TR is a unit of power equal to 12,000 BTUs per hour.

• It is commonly used in the HVAC industry to measure the cooling capacity of air conditioning systems.

• For example, a 2-ton air conditioner can remove 24,000 BTUs of heat per hour.
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Q1. Can you explain your roles and responsibilities in your previous company?
Ans. 
In my previous company, I was responsible for providing technical support to customers, troubleshooting issues, and performing maintenance on equipment.
• Providing technical support to customers

• Troubleshooting issues with equipment

• Performing maintenance tasks on equipment

• Training customers on how to use the equipment properly
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Q2. Basic questions that are related to IT.
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Q1. What is sub cooling and super heat
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Sub cooling and superheat are terms used in refrigeration to describe the temperature difference between the refrigerant's actual temperature and its saturation temperature.
• Sub cooling is the difference between the refrigerant's actual temperature and its saturation temperature at a particular pressure.

• Superheat is the difference between the refrigerant's actual temperature and its saturation temperature at a particula...read more
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Q2. The chiller condenser outlet line to super heat work and evaporator to compressor before sub cooling work
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Q1. Refrigeration basic cycle
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Q2. 1.Compressor to condenser 2.Condenser to expansion valve 3.Expansion valve to evaporator 4.Evaporator to compressor
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Q1. The split unit E6 error how to resolve
Ans. 
E6 error in a split unit can be resolved by checking the air filter, cleaning the coils, and resetting the unit.
• Check the air filter for any blockages or dirt buildup

• Clean the coils to ensure proper airflow and cooling

• Reset the unit by turning it off for a few minutes and then turning it back on

• Consult the user manual for specific troubleshooting steps
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Q2. Check the Indore to outdoor communication cable continuity continuous not coming means cable is failure and cable continuity is coming na board failure
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Manager and technical officer

One split AC installation work explain

Q1. Your name and adress
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Q2. Working expence
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