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Consero Global Solutions
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I applied via Naukri.com and was interviewed in Nov 2023.
Basic English and eye for detail test
I applied via LinkedIn and was interviewed before May 2023.
Excel and Accounting Skill tests
GoodL1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
European client - WFO/WF client location Pune
24/7 weekly shift roaster/International call handling experience,5 days working.
Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
Ping command
Difference between service request & incidents.
Aware about the SLA/Metrics handled.
Situational Questions (looking at presence of mind)
Aptitude test was conducted logical/ reasoning maths
I applied via LinkedIn and was interviewed before Mar 2022.
It was a 30 mins test just to check on our analytical skills
based on 4 reviews
Rating in categories
Senior Accounting Specialist
430
salaries
| ₹4 L/yr - ₹9.6 L/yr |
Accounting Specialist
336
salaries
| ₹3.6 L/yr - ₹6.5 L/yr |
Assistant Manager
113
salaries
| ₹7 L/yr - ₹15 L/yr |
Assistant Controller
96
salaries
| ₹9 L/yr - ₹15.6 L/yr |
Accounting Specialist 3
91
salaries
| ₹4.5 L/yr - ₹7.1 L/yr |
Genpact
WNS
EXL Service
Infosys BPM