Connect India E Commerce Services Supervisor Interview Questions and Answers

We discussed several KPIs including sales, customer satisfaction, inventory management, and employee productivity.

• Sales KPIs included daily, weekly, and monthly targets for revenue and profit margins.

• Customer satisfaction KPIs were measured through surveys and feedback forms.

• Inventory management KPIs focused on minimizing stockouts and excess inventory.

• Employee productivity KPIs included tracking attendance, punctualit...read more

The number of staff depends on the size of the store.

• The larger the store, the more staff it will require.

• Factors such as the type of products sold and the level of customer service provided can also affect staffing needs.

• For example, a small convenience store may only require 2-3 staff members, while a large department store may require hundreds.

• The number of staff can also vary based on the time of day and day of the...read more

Sales plan is a strategy to achieve sales targets while action plan is a detailed plan of steps to achieve the sales plan.

• Sales plan outlines the goals, target market, and strategies to achieve sales targets.

• Action plan is a detailed plan of steps to achieve the sales plan.

• Sales plan is more of a high-level strategy while action plan is more detailed and specific.

• Example: Sales plan - Increase sales by 20% in Q1 by tar...read more