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Computacenter Service Desk Analyst Interview Questions and Answers

Updated 29 Oct 2021

Computacenter Service Desk Analyst Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Simple computer troubleshooting like no post, no video wifi lan and sound issue Issue with outlook not working .pst and .ost file

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview to crack if someone has already worked in support

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical question only related to my role
Round 3 - Technical 

(1 Question)

  • Q1. Same related to my roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked me on many more technical things and i answered to every thing and in the end if the interview recruiter also in positive mood but they rejected me i dont know why
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Oct 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why are you alive?
  • Ans. 

    I am alive to experience the beauty of life, learn, grow, and make a positive impact on the world.

    • To experience the beauty of life

    • To learn and grow as a person

    • To make a positive impact on the world

  • Answered by AI
  • Q2. Why did you study?
  • Q3. Why do you celebrate?
  • Ans. 

    I celebrate to acknowledge achievements, milestones, and special occasions in my life.

    • Celebrating helps me appreciate my accomplishments and hard work

    • It allows me to share joy and happiness with loved ones

    • Celebrations create lasting memories and strengthen relationships

    • It provides a sense of closure and motivation for future goals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This guy was a team lead & thought he rules everything in the entire world. Only asked questions about my personal which I don't even share with my close one's. This guy should stop worrying about others personal matters & take care of himself & be professional.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Mostly focused on communication
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial Round for communication+ technical + overall nature for check if we can work in 24*7 environment.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. EXPERIENCE RELATED
  • Q2. LOCATION RELATED

Interview Preparation Tips

Interview preparation tips for other job seekers - NICE

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical question only related to my role
Round 3 - Technical 

(1 Question)

  • Q1. Same related to my roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked me on many more technical things and i answered to every thing and in the end if the interview recruiter also in positive mood but they rejected me i dont know why
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About my previous experience My Qualifications
Round 3 - Technical 

(2 Questions)

  • Q1. Computer hardware level question
  • Q2. Linux operating system and other operating systems questions

Interview Preparation Tips

Interview preparation tips for other job seekers - That was good experience
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. Do you have calling experience

I applied via Naukri.com and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. If your System is locked and don't know the password how you recovered?
  • Ans. 

    To recover from a locked system without password, use password reset disk or boot from external media.

    • Use password reset disk if created beforehand

    • Boot from external media and reset password

    • Use command prompt to reset password

    • Contact IT support for assistance

  • Answered by AI
  • Q2. About Active Directory?
  • Q3. What is DHCP?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP is used to simplify network administration by automatically assigning IP addresses to devices on a network.

    • It allows devices to join a network and obtain an IP address without manual configuration.

    • DHCP servers can also assign other network configuration information, such as ...

  • Answered by AI
  • Q4. What is DNN ?
  • Ans. 

    DNN stands for DotNetNuke, a web content management system based on Microsoft .NET.

    • DNN is a popular CMS used for creating and managing websites.

    • It is based on Microsoft .NET framework and written in VB.NET or C#.

    • DNN offers a range of features including content management, user management, and site administration.

    • It has a large community of developers and users who contribute to its development and support.

    • Some examples...

  • Answered by AI
  • Q5. MS Outlook configuration at exchange level?
  • Ans. 

    MS Outlook configuration at exchange level involves setting up email accounts, managing permissions, and configuring security settings.

    • Exchange server must be configured to allow Outlook access

    • Email accounts must be created and configured with appropriate settings

    • Permissions must be set for users and groups

    • Security settings must be configured to prevent unauthorized access

    • Examples include setting up shared mailboxes, c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very friendly and advice you to prepare active directory very thoroughly and outlook configuration.

Skills evaluated in this interview

Computacenter Interview FAQs

How to prepare for Computacenter Service Desk Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Computacenter. The most common topics and skills that interviewers at Computacenter expect are Incident management.

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