Cognizione Consulting & Solutions Customer Support Interview Questions and Answers

Q1. What? Jobs Rules And How Customer Support
Ans. 
Customer support jobs involve following rules and providing assistance to customers.
• Customer support jobs require following company policies and procedures.

• Customer support representatives must have good communication and problem-solving skills.

• They should be knowledgeable about the products or services they are supporting.

• Customer support agents need to be patient, empathetic, and able to handle difficult customers.

• Th...read more
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Q2. How To Job My Customer Support Is People's Helping
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Q1. Self intro, technical round
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They ask you some questions about yourself ,and check your confidence .

Q1. About your future plan ,why you want to join the company .
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Q1. Your expectation from the job ?
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Aptitude test on CS subjects like C programming, DBMS, CN, and OS.

There were 2 input-output based questions of easy to moderate level

Every candidate was given an individual topic and was asked to speak on it

Q1. Some typical HR questions
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Aptitude round consists Logical reasoning, General Aptitude, Grammar related questions etc. All are moderate level questions.

Q1. Explain OOPs w.r.t Java
Ans. 
OOPs is a programming paradigm that uses objects to represent real-world entities. Java is an OOPs language.
• OOPs stands for Object-Oriented Programming System

• Java is a class-based OOPs language

• Encapsulation, Inheritance, Polymorphism, and Abstraction are the four pillars of OOPs

• Objects have state and behavior

• Java supports interfaces, which allow for multiple inheritance

• Example: A car can be represented as an object wit...read more
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Q2. Explain about the projects that you have worked on
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Q3. Explain how Java solves machine dependency of code execution
Ans. 
Java solves machine dependency by using bytecode and virtual machine.
• Java code is compiled into bytecode which is platform-independent

• The bytecode is executed by the Java Virtual Machine (JVM) which is platform-specific

• JVM translates bytecode into machine code for the specific platform

• This allows Java code to run on any platform with a JVM installed

• Example: A Java program compiled on Windows can run on Linux or Mac as
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Q1. Why should we hire you?
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Q2. Tell me about yourself.
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Aptitude, reasoning, English, cloud sections

2 questions in which , one has to complete within an 50 minutes

Q1. Tell me about t Yourself
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Q2. What are the previous experiences
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