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10+ Cognizant Process Associate Interview Questions and Answers

Updated 13 Feb 2025

Q1. Round 1:Tell about the education system in India?

Ans.

The education system in India is diverse and consists of various levels and types of institutions.

  • The education system in India is divided into different levels, including primary, secondary, and higher education.

  • Primary education in India is compulsory and free for children aged 6 to 14 years.

  • Secondary education includes the completion of 10 years of schooling and leads to the secondary school certificate examination.

  • Higher education in India is offered by universities, coll...read more

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Q2. Can interpret usage data or Market research to make decisions

Ans.

Yes, I can interpret usage data or market research to make decisions.

  • I have experience in analyzing usage data and market research reports.

  • I can identify trends and patterns in the data to make informed decisions.

  • I am familiar with various tools and techniques used for data analysis.

  • For example, I have used Google Analytics to analyze website traffic and user behavior.

  • I have also conducted surveys and focus groups to gather market research data.

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Q3. How will I manage loads of client calls?

Ans.

To manage loads of client calls, prioritize tasks, use effective communication skills, and utilize time management techniques.

  • Prioritize tasks based on urgency and importance

  • Use effective communication skills to understand client needs and provide appropriate solutions

  • Utilize time management techniques such as setting specific time slots for client calls

  • Take breaks in between calls to avoid burnout

  • Maintain accurate records of client interactions for future reference

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Q4. What is accounts receivable/ Payable

Ans.

Accounts receivable is the money owed to a company by its customers, while accounts payable is the money owed by a company to its suppliers.

  • Accounts receivable is the money that a company is owed by its customers for goods or services provided on credit.

  • Accounts payable is the money that a company owes to its suppliers for goods or services received on credit.

  • Accounts receivable is an asset on the company's balance sheet, while accounts payable is a liability.

  • Managing account...read more

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Discover Cognizant interview dos and don'ts from real experiences

Q5. Explain the P2P process and Explain its stages

Ans.

P2P process involves the entire cycle of purchasing goods or services, from requisition to payment.

  • P2P stands for Procure-to-Pay process

  • Stages include requisition, approval, purchase order creation, goods receipt, invoice receipt, invoice approval, and payment

  • Example: Employee raises a requisition for office supplies, manager approves it, purchase order is created, goods are received, invoice is received, invoice is approved, and payment is made

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Q6. What is bank Reconciliation

Ans.

Bank reconciliation is the process of comparing a company's records with those of its bank to ensure they match.

  • Bank reconciliation involves comparing the company's records of its financial transactions with the bank's records.

  • It helps identify any discrepancies or errors in the records that need to be resolved.

  • Common items in bank reconciliation include outstanding checks, deposits in transit, bank fees, and interest.

  • The goal of bank reconciliation is to ensure the accuracy ...read more

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Q7. Example of bank Reconciliations

Ans.

Bank reconciliations involve comparing the bank statement with the company's records to ensure they match.

  • Bank reconciliations help identify discrepancies between the bank statement and company records

  • Common examples include reconciling deposits, withdrawals, and bank fees

  • Reconciliations ensure accurate financial reporting and help prevent fraud

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Q8. Golden rule of accounting

Ans.

The golden rule of accounting states that debit what comes in and credit what goes out.

  • Debit what comes in and credit what goes out

  • Assets = Liabilities + Equity

  • Helps maintain the balance in accounting transactions

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Q9. Dynamic xpath in selenium

Ans.

Dynamic xpath in Selenium allows for locating web elements based on changing attributes or positions.

  • Dynamic xpath is used when web elements have changing attributes like IDs or classes.

  • Use functions like contains(), starts-with(), or ends-with() to create dynamic xpaths.

  • Example: //input[contains(@id,'username')]

  • Avoid using full xpath as it can be brittle and break easily.

  • Regularly update and test dynamic xpaths to ensure they are still valid.

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Q10. Reverse string program

Ans.

Reverse a string program using array of strings

  • Create a function that takes an array of strings as input

  • Iterate through each string in the array and reverse it using built-in functions or manual reversal

  • Return the array of reversed strings

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Interview Process at Cognizant Process Associate

based on 36 interviews
4 Interview rounds
Resume Shortlist Round
Aptitude Test Round
One-on-one Round
HR Round
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