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Cog Culture Client Servicing Executive Interview Questions and Answers

Updated 9 Oct 2024

Cog Culture Client Servicing Executive Interview Experiences

1 interview found

Client Servicing Executive Interview Questions & Answers

user image Anonymous

posted on 9 Oct 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Client Servicing Executive with a strong background in customer relations and account management.

    • I have over 5 years of experience in client servicing and account management.

    • I excel in building strong relationships with clients and ensuring their satisfaction.

    • I am skilled in handling client inquiries, resolving issues, and upselling products or services.

    • I have a proven track record of m...

    • Answered by AI
    Add your answer
  • Q2. What I do throughout my working hours?
  • Ans. 

    I manage client accounts, communicate with clients, and ensure their needs are met.

    • Communicate with clients to understand their requirements

    • Manage client accounts and ensure timely delivery of services

    • Provide support and assistance to clients as needed

    • Coordinate with internal teams to address client issues

    • Prepare reports and updates for clients on project progress

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ah, the classic 'expectation vs. reality' dilemma! I mentioned my expected salary upfront—before getting shortlisted, mind you—so, naturally, I assumed everything was clear. But nope! I still traveled all the way to the office, went through every round like a champ, and then, surprise surprise, I got rejected because my salary expectations were 'too high.'

Did I miss something, or was the whole 'let’s discuss your expectations' bit just for show? I mean, am I the problem here? 🤔 Apparently, asking for a decent paycheck is still a bold move in 2024

Overall, the interview process was pretty easy. I wasn't really assessed on my previous roles or responsibilities, nor was I given any assignments. I just hope they ended up hiring someone with the right experience and that they truly appreciate the efforts of a deserving candidate.

Top trending discussions

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Career Growth
1w
a senior executive
From ₹6K to ₹65K: Am I on the Right Career Path?
I started my career in e-commerce with a product listing and stock management, earning ₹6K per month. After a year, I transitioned into organic social media marketing, managing daily content for brands for over two years (₹20K per month). Then came my leap into paid media, where I spent 3+ years honing my skills. I worked my way up from: 🔹 Executive – ₹28K/month (Joined) 🔹 Assistant Manager – ₹43K/month 🔹 Manager – ₹53K/month (Left) Recently, I took on a new challenge as a Senior Executive in a different organization, now earning ₹65K/month. Looking back at my 5-6 years of experience, I see a journey of continuous learning and growth. But as I move forward, I wonder if I am on the right path am I earning the right money?
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Interview questions from similar companies

Client Servicing Executive Interview Questions & Answers

Accentiv' India user image Anonymous

posted on 15 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why yu want to Intern here and what are my major subjects
    • Add your answer
  • Q2. What is my knowledge about loyalty industry
    • Add your answer
Round 3 - Assignment 

On loyalty industry trend and the competition in retail sectro

Interview Preparation Tips

Interview preparation tips for other job seekers - Do study about the company before joining and work hard during internship

Senior Client Servicing Executive Interview Questions & Answers

3 Minds Digital user image Anonymous

posted on 5 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Video Call 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Where did you work previously and experience there?
    • Add your answer
Round 3 - Video Call 

(1 Question)

  • Q1. Why do you want to join 3 Minds Digital?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work, very friendly and approachable team.

Client Servicing Executive Interview Questions & Answers

Accentiv' India user image Anonymous

posted on 15 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why yu want to Intern here and what are my major subjects
    • Add your answer
  • Q2. What is my knowledge about loyalty industry
    • Add your answer
Round 3 - Assignment 

On loyalty industry trend and the competition in retail sectro

Interview Preparation Tips

Interview preparation tips for other job seekers - Do study about the company before joining and work hard during internship

Account Manager Client Servicing Interview Questions & Answers

Z1 Tech user image Anonymous

posted on 22 Nov 2021

I applied via LinkedIn and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is the work experience I hold
    • Add your answer

Interview Preparation Tips

What is your professional and academic background?At the time of the interview, I had 5 - 10 years of experience.Z1 Media interview Rounds:Round 1
Round type - General conversation about the profile
Round duration - 15 mins
Round description -
Conversation on the type of clients I have handled
Z1 Media interview Preparation:What tips would you give to other job seekers? - Be familiar with the profile they’re applying forWhat was the final outcome of your interview?Not Selected
More about working at Cog Culture

Cog Culture Interview FAQs

How many rounds are there in Cog Culture Client Servicing Executive interview?
Cog Culture interview process usually has 1 rounds. The most common rounds in the Cog Culture interview process are One-on-one Round.
How to prepare for Cog Culture Client Servicing Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cog Culture. The most common topics and skills that interviewers at Cog Culture expect are client servicing, Campaign Management, Account Planning, Ad Agency and Client Account Management.

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Cog Culture Client Servicing Executive Interview Process

based on 1 interview

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Cog Culture Client Servicing Executive Reviews and Ratings

based on 2 reviews

2.9/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

2.9

Salary

2.9

Job security

2.9

Company culture

2.9

Promotions

2.9

Work satisfaction

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