CodeGenie Technologies Technical Operations Engineer Interview Questions and Answers

Q1. Tell me about your self ?
Ans. 
I am a Technical Operations Engineer with experience in troubleshooting and maintaining complex systems.
• Experienced in troubleshooting and resolving technical issues

• Proficient in maintaining and optimizing complex systems

• Skilled in analyzing system performance and implementing improvements

• Strong knowledge of networking protocols and infrastructure

• Familiar with scripting languages like Python and Bash

• Excellent problem-s
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Q2. Tell me about your experience in technical support?
Ans. 
I have extensive experience in technical support, troubleshooting various software and hardware issues.
• Provided technical support to customers via phone, email, and chat

• Diagnosed and resolved software and hardware issues

• Assisted customers in setting up and configuring software and hardware

• Escalated complex issues to higher-level support teams

• Created and maintained knowledge base articles and documentation

• Collaborated w...read more
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Q1. What is RESTFUL API?
Ans. 
RESTful API is an architectural style for building web services that use HTTP requests to access and manipulate data.
• REST stands for Representational State Transfer

• It uses HTTP methods like GET, POST, PUT, DELETE to perform operations on resources

• It is stateless and client-server based

• It uses standard data formats like JSON, XML

• Example: Twitter API, Facebook API
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Q2. How do you troubleshoot API HTTP requests?
Ans. 
I troubleshoot API HTTP requests by analyzing logs, checking network connectivity, and testing with different tools.
• Check server logs for error messages

• Verify network connectivity and firewall settings

• Use tools like Postman or cURL to test requests

• Check API documentation for expected responses

• Collaborate with developers to identify and resolve issues
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How do API S COMMUNICATE using http method , example of Google web server.