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ZingHR Customer Success Executive Interview Questions and Answers for Experienced
Updated
23 Sep 2024
ZingHR Customer Success Executive Interview Experiences for Experienced
1 interview found
Anonymous
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about yourself
- Ans.
Experienced Customer Success Executive with a proven track record of driving customer satisfaction and retention.
Over 5 years of experience in customer success roles
Strong communication and problem-solving skills
Implemented strategies that increased customer retention by 20%
Led a team that achieved a 95% customer satisfaction rating
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Top trending discussions
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Salary Discussions, Hike & Promotions
2w
a senior consultant
Retention offer
Hello,
Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus
Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L)
I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance.
The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte.
Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too
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ZingHR Interview FAQs
How many rounds are there in ZingHR Customer Success Executive interview for experienced candidates?
ZingHR interview process for experienced candidates usually has 1 rounds. The most common rounds in the ZingHR interview process for experienced candidates are One-on-one Round.
How to prepare for ZingHR Customer Success Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ZingHR. The most common topics and skills that interviewers at ZingHR expect are HRMS, SAAS, customer support, Communication Skills and Customer Engagement.
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16%
less
than the average Customer Success Executive Salary in India
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ZingHR Customer Success Executive Reviews and Ratings
based on 4 reviews
Rating in categories
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Implementation Consultant
42
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|  ₹2.8 L/yr - ₹8.5 L/yr |
|
Project Manager
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salaries
| ₹8 L/yr - ₹30 L/yr |
|
Team Lead
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salaries
| ₹4 L/yr - ₹12 L/yr |
|
Assistant Manager
22
salaries
| ₹5.3 L/yr - ₹17 L/yr |
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