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CMS IT Services

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based on 2.7k Reviews

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CMS IT Services Customer Service Engineer Interview Questions and Answers

Updated 12 Sep 2022

CMS IT Services Customer Service Engineer Interview Experiences

1 interview found

Customer Service Engineer Interview Questions & Answers

user image Anonymous

posted on 12 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Hardware , network, software
    • Add your answer
Round 2 - Troubleshooting 

(2 Questions)

  • Q1. Hardware problem issue
  • Ans. 

    Hardware problems can range from simple issues like loose connections to complex ones like component failure.

    • Identify the specific hardware component causing the issue

    • Check for loose connections or damaged cables

    • Run diagnostic tests to pinpoint the problem

    • Replace or repair the faulty hardware component

    • Ensure proper installation and configuration of the hardware

    • Answered by AI
    Add your answer
  • Q2. Network problem issue
  • Ans. 

    When encountering a network problem issue, it is important to troubleshoot and identify the root cause.

    • Check network connectivity

    • Verify IP addresses and DNS settings

    • Ensure firewall and antivirus settings are not blocking network traffic

    • Check for any hardware failures or malfunctions

    • Review network logs for any errors or anomalies

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best Information Technology Job required.

Skills evaluated in this interview

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
kirayagami1
Verified Icon
·
works at
TCS
Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
0%
Option 2
0%
115 participants . poll closed
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Interview questions from similar companies

Senior Engineer Interview Questions & Answers

Newgen Software Technologies user image Anonymous

posted on 19 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Oops concept, spring boot components, agile, garbage collector, exception
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic technical questions and previous projects
    • Add your answer

Senior Engineer Interview Questions & Answers

Altimetrik user image Anonymous

posted on 11 Sep 2021

Interview Questionnaire 

1 Question

  • Q1. Closure,array destructuring,arrow function,rest parameter,bind,call and apply. Lazy loading, react context,usecallback,lifecycle method using hooks.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your basics clear. Questions based on HTML5,CSS3,Vanila JS,ES6,React JS.

Senior Engineer Interview Questions & Answers

Altimetrik user image Anonymous

posted on 13 Mar 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Approached by Company and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 1.polyfill map, currying vs closure, reduce method, explain this?, 2.what is lazyload and suspense, single thread vs multi thread, Event loop(task queue & microtask queue)?
    • Add your answer
  • Q2. Explain redux? Redux vs context api? ES6 features? Rest vs Spread? null vs undefined?
  • Ans. 

    Redux is a predictable state container for JavaScript apps.

    • Redux is a state management library for JavaScript applications.

    • It helps in managing the state of an application in a predictable way.

    • Redux follows a unidirectional data flow pattern.

    • Context API is a built-in feature of React that can be used for state management, but it is not as powerful as Redux.

    • ES6 features include arrow functions, template literals, destru...

    • Answered by AI
    Add your answer
Round 3 - Coding Test 

Output based question regarding shallow and deepcopy related to object.
write a program for i/p: "This is the JS guide, developer!" o/p: "sihT si eht SJ ,ediug !repoleved"
react timer based output start, stop and reset.

Interview Preparation Tips

Interview preparation tips for other job seekers - I cleared all rounds and holded one offer in this process. This whole interview process took around 2 months. BGV itself 1 month (very very slow). Got letter of intent alike Offer letter. By trusting this LOI I withdraw my other offer. HR named irfana from chennai (worst person) and Meghna who is superior to her. Both of them didnt even respond for status which i have been asking for two week continuously. No response, Literally altimetrik wasted my time and efforts.

Skills evaluated in this interview

Senior Engineer Interview Questions & Answers

Altimetrik user image Anonymous

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Apr 2023. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Previous projects, Basic React Questions and Node js questions.
    • Add your answer
Round 2 - Coding Test 

Fetching data from api, DSA question (Queue implementation)

Round 3 - HR 

(1 Question)

  • Q1. Salary and package discussion
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Managerial round - just project explanation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn DSA concepts.

Senior Engineer Interview Questions & Answers

CitiusTech user image Anonymous

posted on 23 Dec 2020

I applied via Naukri.com and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Everything on java spring sql
    • Add your answer
  • Q2. Don’t waste your time as i did
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not waste your precious time because they will not give you offer more than your current ctc.

Senior Engineer Interview Questions & Answers

Altimetrik user image Anonymous

posted on 5 Sep 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Oops concepts, lots of java
    • Add your answer
  • Q2. In depth about Microservices
    • Add your answer
  • Q3. About why I want to join
    • Add your answer

Senior Engineer Interview Questions & Answers

Altimetrik user image Anonymous

posted on 19 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Wat is singleton class, difference bw hashmap and concurrent hashmap
  • Ans. 

    Singleton class is a class that can only have one instance, while HashMap is not thread-safe but ConcurrentHashMap is.

    • Singleton class restricts instantiation to one object, ensuring a single instance throughout the application.

    • HashMap allows multiple threads to access and modify it concurrently, which can lead to data corruption in a multi-threaded environment.

    • ConcurrentHashMap is thread-safe and allows multiple thread...

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Had questions related to data structures
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Related to work culture and salary related details
    • Add your answer

Interview Preparation Tips

Topics to prepare for Altimetrik Senior Engineer interview:
  • Data Structures
  • Algorithms
  • Java 8
  • Spring Boot

Skills evaluated in this interview

Senior Engineer Interview Questions & Answers

Altimetrik user image Anonymous

posted on 17 Feb 2022

Round 1 - Technical 

(1 Question)

  • Q1. Asked about Java,spring MVC,code snippets asked foroutput
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. About rest template angular spring boot
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. This round is withmanager about technical
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Salary discussion with hr policies
    • Add your answer
Round 5 - Technical 

(1 Question)

  • Q1. No round was happened
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be strong on technical and work what you done previously

Senior Engineer Interview Questions & Answers

CitiusTech user image Anonymous

posted on 10 May 2022

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About resume and experience
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Questions based in on experience
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion and joining details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions based on your resume and experience
More about working at CMS IT Services

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Customer Service Engineer interview?
CMS IT Services interview process usually has 2 rounds. The most common rounds in the CMS IT Services interview process are Technical.
What are the top questions asked in CMS IT Services Customer Service Engineer interview?

Some of the top questions asked at the CMS IT Services Customer Service Engineer interview -

  1. Hardware problem is...read more
  2. Network problem is...read more
  3. Hardware , network, softw...read more

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CMS IT Services Customer Service Engineer Salary
based on 16 salaries
₹1.4 L/yr - ₹2.8 L/yr
56% less than the average Customer Service Engineer Salary in India
View more details

CMS IT Services Customer Service Engineer Reviews and Ratings

based on 8 reviews

3.3/5

Rating in categories

3.1

Skill development

2.4

Work-life balance

3.1

Salary

2.8

Job security

3.1

Company culture

3.1

Promotions

3.1

Work satisfaction

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