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Chhatrapati Shivaji International Airport Customer Service Executive Interview Questions and Answers

Updated 6 Jan 2023

Chhatrapati Shivaji International Airport Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

The company for seeing confidence, patience and team work in discussing a topic

Round 2 - HR 

(1 Question)

  • Q1. Background check was done in this round and few general questions were asked
Round 3 - HR 

(1 Question)

  • Q1. Why do you need this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, n clear with what you have to say, put forth your points dont be scared

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What is CSE
  • Ans. 

    CSE stands for Customer Service Executive, who is responsible for providing assistance and support to customers.

    • CSEs are the first point of contact for customers who have queries or complaints.

    • They are responsible for resolving customer issues and ensuring customer satisfaction.

    • CSEs must have excellent communication and problem-solving skills.

    • They may work in various industries such as retail, hospitality, and healthca...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. What is CSE
  • Ans. 

    CSE stands for Customer Service Executive, who is responsible for providing assistance and support to customers.

    • CSEs are the first point of contact for customers who have queries or complaints.

    • They are responsible for resolving customer issues and ensuring customer satisfaction.

    • CSEs must have excellent communication and problem-solving skills.

    • They may work in various industries such as retail, hospitality, and healthca...

  • Answered by AI

Chhatrapati Shivaji International Airport Interview FAQs

How many rounds are there in Chhatrapati Shivaji International Airport Customer Service Executive interview?
Chhatrapati Shivaji International Airport interview process usually has 4 rounds. The most common rounds in the Chhatrapati Shivaji International Airport interview process are HR, Resume Shortlist and Group Discussion.
How to prepare for Chhatrapati Shivaji International Airport Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Chhatrapati Shivaji International Airport. The most common topics and skills that interviewers at Chhatrapati Shivaji International Airport expect are Asset Management, Customer Relationship, Customer Service, Helpdesk and Vendor Management.

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Chhatrapati Shivaji International Airport Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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5% less than the average Customer Service Executive Salary in India
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Chhatrapati Shivaji International Airport Customer Service Executive Reviews and Ratings

based on 8 reviews

4.9/5

Rating in categories

4.9

Skill development

4.7

Work-life balance

4.9

Salary

4.9

Job security

4.8

Company culture

4.2

Promotions

4.2

Work satisfaction

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