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Chhatrapati Shivaji International Airport

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4.0

based on 164 Reviews

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Chhatrapati Shivaji International Airport Customer Service Executive Interview Questions and Answers

Updated 6 Jan 2023

Chhatrapati Shivaji International Airport Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 6 Jan 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

The company for seeing confidence, patience and team work in discussing a topic

Round 2 - HR 

(1 Question)

  • Q1. Background check was done in this round and few general questions were asked
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Why do you need this job?
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, n clear with what you have to say, put forth your points dont be scared

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Godrej Properties user image Anonymous

posted on 30 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. What is CSE
  • Ans. 

    CSE stands for Customer Service Executive, who is responsible for providing assistance and support to customers.

    • CSEs are the first point of contact for customers who have queries or complaints.

    • They are responsible for resolving customer issues and ensuring customer satisfaction.

    • CSEs must have excellent communication and problem-solving skills.

    • They may work in various industries such as retail, hospitality, and healthca...

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

Godrej Properties user image Anonymous

posted on 30 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. What is CSE
  • Ans. 

    CSE stands for Customer Service Executive, who is responsible for providing assistance and support to customers.

    • CSEs are the first point of contact for customers who have queries or complaints.

    • They are responsible for resolving customer issues and ensuring customer satisfaction.

    • CSEs must have excellent communication and problem-solving skills.

    • They may work in various industries such as retail, hospitality, and healthca...

    • Answered by AI
    Add your answer
More about working at Chhatrapati Shivaji International Airport

Chhatrapati Shivaji International Airport Interview FAQs

How many rounds are there in Chhatrapati Shivaji International Airport Customer Service Executive interview?
Chhatrapati Shivaji International Airport interview process usually has 4 rounds. The most common rounds in the Chhatrapati Shivaji International Airport interview process are HR, Resume Shortlist and Group Discussion.
How to prepare for Chhatrapati Shivaji International Airport Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Chhatrapati Shivaji International Airport. The most common topics and skills that interviewers at Chhatrapati Shivaji International Airport expect are Asset Management, Customer Relationship, Customer Service, Helpdesk and Vendor Management.

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Interview Questions for Popular Designations

People are getting interviews through

based on 1 Chhatrapati Shivaji International Airport interview
Campus Placement
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Chhatrapati Shivaji International Airport Customer Service Executive Salary
based on 32 salaries
₹2 L/yr - ₹4 L/yr
5% less than the average Customer Service Executive Salary in India
View more details

Chhatrapati Shivaji International Airport Customer Service Executive Reviews and Ratings

based on 7 reviews

4.9/5

Rating in categories

4.9

Skill development

4.3

Work-Life balance

4.9

Salary & Benefits

5.0

Job Security

4.6

Company culture

2.8

Promotions/Appraisal

3.0

Work Satisfaction

Explore 7 Reviews and Ratings
Chhatrapati Shivaji International Airport Salaries in India
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Customer Service Executive
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