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Chhatrapati Shivaji International Airport Customer Service Executive Interview Questions and Answers

Updated 6 Jan 2023

Chhatrapati Shivaji International Airport Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

The company for seeing confidence, patience and team work in discussing a topic

Round 3 - HR 

(1 Question)

  • Q1. Background check was done in this round and few general questions were asked
Round 4 - HR 

(1 Question)

  • Q1. Why do you need this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, n clear with what you have to say, put forth your points dont be scared

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What is CSE
  • Ans. 

    CSE stands for Customer Service Executive, who is responsible for providing assistance and support to customers.

    • CSEs are the first point of contact for customers who have queries or complaints.

    • They are responsible for resolving customer issues and ensuring customer satisfaction.

    • CSEs must have excellent communication and problem-solving skills.

    • They may work in various industries such as retail, hospitality, and healthca...

  • Answered by AI

I applied via Approached by company and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is your current job experience?
  • Q2. Are you getting bed time in your job duration , if yes how managed those?
  • Q3. And other some site finishing related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - keep try to get entry in godrej
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Introduce myself
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Strong strategic planning and decision-making skills

    • Proven ability to drive revenue growth and increase profitability

    • Effective communicator and team leader

    • Previous roles include CEO of a Fortune 500 company

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Sequence of finishing work
  • Ans. 

    The sequence of finishing work involves prioritizing tasks, setting deadlines, delegating responsibilities, and reviewing the completed work.

    • Prioritize tasks based on importance and deadlines

    • Set deadlines for each task to ensure timely completion

    • Delegate responsibilities to team members based on their strengths and expertise

    • Review the completed work to ensure quality and accuracy

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Why you are leaving your last employer?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Looking for new challenges

    • Seeking opportunities for professional growth

    • Company restructuring led to changes in role

  • Answered by AI
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Reinforcement detailing and execution
  • Q2. What you will do give best out put and over come the challenges

I applied via Newspaper Ad and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Regarding personal details, experience
Round 2 - Technical 

(1 Question)

  • Q1. Work experience, regarding works related questions
Round 3 - Salary 

(1 Question)

  • Q1. Salary related, pervious company salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep all documents perfect, be cool, share the previous company work experience, salary and work experience
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Checking of deap technical knowledge of each and every activity, with sequence of work.
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Dec 2023. There were 4 interview rounds.

Round 1 - Debate 

(2 Questions)

  • Q1. Talk about the company
  • Ans. 

    Our company is a leading provider of innovative solutions in the tech industry.

    • Founded in 2005 by a group of tech enthusiasts

    • Specializes in developing cutting-edge software and hardware products

    • Has a strong focus on research and development

    • Known for its commitment to customer satisfaction and quality

  • Answered by AI
  • Q2. How did Liberalization, Globalization and Privatisation revolutionize real estate sector in India
  • Ans. 

    Liberalization, Globalization, and Privatization transformed the real estate sector in India by attracting foreign investments, increasing competition, and improving infrastructure.

    • Foreign investments poured into the real estate sector, leading to the development of modern infrastructure and amenities.

    • Increased competition among developers resulted in better quality construction and innovative designs.

    • Privatization of ...

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. Job Description
  • Q2. Will you be available to work on all days?
  • Ans. 

    Yes, I am available to work on all days including weekends and holidays.

    • I am committed to the role and understand the importance of being available at all times.

    • I am willing to adjust my schedule as needed to meet the demands of the job.

    • I have previous experience working on weekends and holidays in my current role.

    • I understand that senior executive positions often require flexibility in working hours.

  • Answered by AI
  • Q3. Likes and Dislikes
Round 3 - One-on-one 

(3 Questions)

  • Q1. Why do you want to enter into Real Estate?
  • Ans. 

    I am passionate about helping people find their dream homes and enjoy the process of buying and selling properties.

    • Passion for helping people find their dream homes

    • Enjoy the process of buying and selling properties

    • Excitement about the dynamic nature of the real estate market

  • Answered by AI
  • Q2. Explain me about your interests and what are you passionate about?
  • Ans. 

    I am passionate about technology, innovation, and continuous learning.

    • I have a keen interest in exploring new technologies and how they can be applied in different industries.

    • I enjoy staying updated on the latest trends in the tech world through reading articles and attending conferences.

    • I am passionate about continuous learning and always seek opportunities to enhance my skills and knowledge.

    • For example, I recently co...

  • Answered by AI
  • Q3. Why don't you wish to join the industry in which your parents are into?
  • Ans. 

    I believe in pursuing my own passions and interests rather than following in my parents' footsteps.

    • I have different career goals and aspirations that align better with a different industry

    • I want to carve out my own path and make my own mark in a different field

    • I believe in exploring new opportunities and challenging myself outside of my family's industry

  • Answered by AI
Round 4 - Interview with HOD 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Successfully implemented strategic initiatives to increase revenue by 30%

    • Strong communication and negotiation skills

    • Led cross-functional teams to achieve company goals

  • Answered by AI
  • Q2. How do you feel motivated to handle things in this profile
  • Ans. 

    I feel motivated to handle things in this profile by setting clear goals, seeking challenges, and celebrating achievements.

    • Setting clear goals helps me stay focused and motivated

    • Seeking challenges keeps me engaged and interested in my work

    • Celebrating achievements boosts my morale and encourages me to continue performing well

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - As a fresher, try to be yourself. Do not blabber anything. Be logical and confident. Do not stress-up immediately. Take your time to answer questions.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Work responsibility
  • Q2. Up date.Daily basis material inward & material issue in system .
  • Ans. 

    Updating material inward and issue in system on a daily basis is crucial for inventory management and tracking.

    • Ensure all material received is accurately recorded in the system

    • Track material issued to different departments or projects

    • Maintain accurate inventory levels to avoid stockouts or overstocking

    • Regularly reconcile physical inventory with system records

    • Use barcode scanning or RFID technology for efficient trackin

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I try my best to work with our organisation.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself and other questions
Round 2 - Technical 

(1 Question)

  • Q1. What are your technical skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare according to your resume
Answer only to the point
Don't give unnecessary answer which are irrelevant

Chhatrapati Shivaji International Airport Interview FAQs

How many rounds are there in Chhatrapati Shivaji International Airport Customer Service Executive interview?
Chhatrapati Shivaji International Airport interview process usually has 4 rounds. The most common rounds in the Chhatrapati Shivaji International Airport interview process are HR, Resume Shortlist and Group Discussion.
How to prepare for Chhatrapati Shivaji International Airport Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Chhatrapati Shivaji International Airport. The most common topics and skills that interviewers at Chhatrapati Shivaji International Airport expect are Asset Management, Customer Relationship, Customer Service, Helpdesk and Vendor Management.

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Chhatrapati Shivaji International Airport Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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10% less than the average Customer Service Executive Salary in India
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Chhatrapati Shivaji International Airport Customer Service Executive Reviews and Ratings

based on 8 reviews

4.9/5

Rating in categories

4.9

Skill development

4.7

Work-life balance

4.9

Salary

4.9

Job security

4.8

Company culture

4.2

Promotions

4.2

Work satisfaction

Explore 8 Reviews and Ratings
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