Chellitech Interview Questions and Answers

Any thing related to ISP MANAGEMENT

Q1. What wold i suite best in improving myself and ur customers both internal and external
Ans. 
Continuous learning and customer feedback are key to improving both myself and our customers.
• Invest in ongoing professional development to enhance skills and knowledge

• Regularly seek feedback from customers to understand their needs and preferences

• Implement processes for continuous improvement based on feedback received

• Stay updated on industry trends and best practices to better serve customers
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Q2. Key skill areas
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Q3. IQ in Global role in Dc and DR solutions and cable routing across for stability and uptime
Ans. 
Experience in managing global data center and disaster recovery solutions, including cable routing for stability and uptime.
• Experience in designing and implementing global data center solutions

• Knowledge of disaster recovery best practices

• Understanding of cable routing for optimal stability and uptime

• Ability to ensure high availability and reliability of IT infrastructure

• Experience in working with cross-functional teams
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Q1. Whats the best router and servers for storage and communications
Ans. 
The best router for storage and communications is Cisco ISR 4000 series, and the best servers are Dell PowerEdge R740.
• Cisco ISR 4000 series routers are known for their high performance, security features, and scalability.

• Dell PowerEdge R740 servers offer excellent storage capacity, processing power, and reliability.

• Consider factors like bandwidth requirements, security features, and scalability when choosing routers an
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Q2. How many Isps you have alinged and worked with customers for System integrations
Ans. 
I have aligned and worked with 5 ISPs for system integrations.
• Aligned and collaborated with 5 ISPs for seamless system integrations

• Ensured smooth communication and coordination between ISPs and customers

• Implemented integration strategies to optimize system performance

• Resolved any integration issues promptly and effectively
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Q3. Total years of experience in customers handling and escalation
Ans. 
I have 15 years of experience in handling customer escalations in various industries.
• 15 years of experience in customer handling and escalation

• Managed customer service teams in retail, telecommunications, and hospitality sectors

• Implemented strategies to reduce customer escalations and improve customer satisfaction

• Trained staff on effective communication and conflict resolution techniques
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Q1. What has your experience been like growing within the organization?
Ans. 
My journey within the organization has been transformative, marked by growth, learning, and impactful contributions.
• Started as a junior analyst, where I learned the fundamentals of our operations and built strong relationships with colleagues.

• Promoted to team lead after successfully managing a critical project that improved efficiency by 20%.

• Participated in leadership training programs, which enhanced my strategic thin...read more
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Q2. What are your ambitions for the next five years?
Ans. 
In the next five years, I aim to drive innovation, enhance team performance, and expand market presence for sustainable growth.
• Lead initiatives to adopt cutting-edge technologies, such as AI and data analytics, to improve operational efficiency.

• Foster a culture of continuous learning and development within the team, ensuring everyone is equipped with the latest skills.

• Expand our market presence by exploring new geograp...read more
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Q1. How can you ensure that you are a good fit for positions involving different types of servers and routers?
Ans. 
I ensure a good fit for server and router roles through continuous learning, hands-on experience, and strong problem-solving skills.
• Continuous Learning: I stay updated with the latest technologies and trends in networking, such as SDN and cloud computing.

• Hands-on Experience: I have worked with various server types (Linux, Windows) and routers (Cisco, Juniper), allowing me to adapt quickly.

• Certifications: I hold relevan...read more
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Q2. How flexible are you with travel?
Ans. 
I am highly flexible with travel, understanding its importance for business growth and team collaboration.
• I have previously traveled internationally for conferences, ensuring our company stays ahead in industry trends.

• I am willing to adjust my schedule to accommodate client meetings, even if it requires last-minute travel.

• In my last role, I frequently traveled to different regions to oversee project implementations and...read more
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Q1. What is your experience with working on various devices?
Ans. 
I have extensive experience managing projects across various devices, ensuring seamless integration and user experience.
• Led a team to develop a mobile app compatible with both iOS and Android, enhancing user engagement by 30%.

• Implemented responsive web design principles to ensure optimal performance on desktops, tablets, and smartphones.

• Collaborated with hardware teams to integrate software solutions for IoT devices, i...read more
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Q2. Servers, laptops and mobile
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Q3. How proficient are you in LAN and WAN infrastructure, and how do you ensure that you deliver results by gaining knowledge independently?
Ans. 
I possess extensive knowledge in LAN and WAN infrastructure, focusing on independent learning to drive results.
• Proficient in configuring and managing LAN/WAN devices like routers and switches.

• Experience with network protocols such as TCP/IP, DHCP, and DNS.

• Utilized online courses and certifications (e.g., CCNA) to enhance my skills.

• Implemented a network monitoring system that improved uptime by 20%.

• Regularly read indust...read more
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Q1. Projects done so far
Ans. 
I have successfully managed and completed various projects in different industries.
• Led a team to launch a new product in the consumer goods industry

• Implemented a cost-saving initiative in the manufacturing sector

• Executed a marketing campaign for a tech startup

• Managed a construction project from start to finish
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Q2. Total work experience
Ans. 
Over 15 years of experience in various industries including finance, marketing, and operations.
• 15+ years of work experience

• Experience in finance, marketing, and operations

• Proven track record of leadership and strategic decision-making

• Strong understanding of industry trends and market dynamics
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Q3. Do u have a laptop and bike
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Q4. What’s the best salary expected
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Q5. Have you worked on-site abroad
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Q6. Yes I have traveled across the Floy
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On knowledge of math and language

Projects done so far I. The past