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Ceat Tyres Assistant Customer Quality Manager Interview Questions and Answers

Updated 9 Mar 2024

Ceat Tyres Assistant Customer Quality Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is difference between claim & compalain
  • Ans. 

    A claim is a demand for compensation or reimbursement, while a complaint is an expression of dissatisfaction or criticism.

    • A claim is a formal request for payment or compensation for damages or losses.

    • A complaint is an expression of dissatisfaction or criticism about a product or service.

    • Claims are typically related to financial compensation, while complaints are more about expressing dissatisfaction.

    • Examples: A custome...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English , maths , aptitude

Round 3 - Technical 

(4 Questions)

  • Q1. About previous work , if fresh will ask about study and work
  • Q2. How to control warranty
  • Ans. 

    Warranty can be controlled by setting clear terms and conditions, tracking expiration dates, and providing excellent customer service.

    • Establish clear terms and conditions for warranty coverage

    • Track expiration dates to ensure timely service

    • Provide excellent customer service to address warranty claims efficiently

    • Implement a system for managing warranty claims and repairs

    • Regularly review and update warranty policies to me

  • Answered by AI
  • Q3. Do to provide better claim settlement within less time
  • Ans. 

    To provide better claim settlement within less time, we can streamline the claims process, automate repetitive tasks, and improve communication with customers.

    • Streamline the claims process by implementing efficient workflows and reducing manual intervention

    • Automate repetitive tasks such as data entry and document processing to speed up claim settlement

    • Improve communication with customers by providing regular updates on...

  • Answered by AI
  • Q4. Who to manage manpower
Round 4 - Group Discussion 

Work discussion with top management

Round 5 - HR 

(1 Question)

  • Q1. HR round for salary

Interview Questionnaire 

1 Question

  • Q1. Alignment angles, vehicle type , moment of inertia

I applied via Recruitment Consultant and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About Company
  • Q2. Previous work related questions
  • Q3. Why candidate intrested in job

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answers confidently and clear

Ceat Tyres Interview FAQs

How many rounds are there in Ceat Tyres Assistant Customer Quality Manager interview?
Ceat Tyres interview process usually has 1 rounds. The most common rounds in the Ceat Tyres interview process are Technical.

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Ceat Tyres Assistant Customer Quality Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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