CARS24 Quality Associate Interview Questions and Answers for Experienced

Q1. Introduce yourself
Ans. 
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for data analysis.
• Background in marketing

• Passion for data analysis

• Highly motivated and detail-oriented
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Q2. Why did you choose BPO
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I chose BPO because of the opportunity to work with diverse clients, develop strong communication skills, and gain valuable experience in a fast-paced environment.
• Opportunity to work with diverse clients

• Develop strong communication skills

• Gain valuable experience in a fast-paced environment
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Q1. Introduce yourself
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I am a highly motivated and detail-oriented individual with a background in marketing and a passion for project management.
• Background in marketing

• Passion for project management

• Detail-oriented

• Highly motivated
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Q2. What is sales and how to talk with customer
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Sales is the process of selling products or services to customers by understanding their needs and providing solutions.
• Build rapport with the customer by actively listening and asking questions to understand their needs

• Highlight the benefits of the product or service that meet the customer's needs

• Handle objections by addressing concerns and providing additional information or alternatives

• Close the sale by asking for th...read more
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Q1. They ask about over self and about family
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Q2. And common question about customer service and skill and responsibilities
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Q1. What is your Dream job ?
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Q1. Tell something about yourself
Ans. 
I am a dedicated and hardworking individual with a passion for learning and growth.
• I have a Bachelor's degree in Business Administration

• I have 3 years of experience in marketing and sales

• I am fluent in English, Spanish, and French
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Q2. Previous job experience
Ans. 
I have 5 years of experience working in marketing and sales roles at a Fortune 500 company.
• Managed marketing campaigns and strategies to increase brand awareness

• Developed sales tactics to drive revenue growth

• Collaborated with cross-functional teams to achieve business objectives
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Q1. What was your job role in previous company?
Ans. 
I was responsible for managing the marketing campaigns and social media presence of the company.
• Managed marketing campaigns to increase brand awareness

• Handled social media accounts to engage with customers

• Analyzed data to measure the effectiveness of marketing strategies
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Q2. How you handle the customer on calls?
Ans. 
I handle customer calls by actively listening, empathizing with their concerns, and providing solutions in a professional and friendly manner.
• Active listening to understand the customer's issue

• Empathizing with the customer's concerns to show understanding

• Providing solutions or assistance in a professional and friendly manner

• Ensuring clear communication and follow-up if needed
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Q1. Why you left the previous job?
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for career advancement

• Seeking new challenges

• Opportunity for professional growth

• Company restructuring

• Relocation
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Q2. Anything you would like to ask?
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Aptitude test in customer service ans support

Q1. What about Indian mart
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Q2. How indian mart in user in people
Ans. 
Indian mart is used by people for purchasing a variety of Indian products such as spices, clothing, jewelry, and home decor items.
• Indian mart offers a wide range of products including traditional Indian spices, clothing, jewelry, and home decor items.

• People use Indian mart to purchase authentic Indian products that may not be easily available in regular stores.

• Indian mart provides a convenient platform for people to ex...read more
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Q3. So mone people using in Indian mart y
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Q4. Indian mart how to download in play store
Ans. 
To download Indian mart in Play Store, search for the app in the Play Store search bar and click on the 'Install' button.
• Open the Play Store app on your device

• Search for 'Indian mart' in the search bar

• Click on the app icon and then click on the 'Install' button

• Wait for the app to download and install on your device
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Q5. Indian mart fake or real
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I got 95 percentage

Q1. According to software and calling process
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Q1. Way to call buyers
Ans. 
To call buyers, research their contact information and use a professional tone to introduce yourself and your product/service.
• Research the buyer's contact information through their company website or LinkedIn

• Introduce yourself and your product/service in a professional tone

• Ask if they have time to discuss further or schedule a call

• Be prepared to answer any questions they may have

• Follow up with an email or thank you not
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