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Caretel Infotech

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3.6

based on 196 Reviews

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Caretel Infotech Senior Customer Service Executive Interview Questions and Answers

Updated 15 Feb 2022

Caretel Infotech Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 15 Feb 2022

I applied via Walk-in and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction,abt experience of per office and salary details
    • Add your answer
Round 3 - HR 

(6 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Share details of your previous job.
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. Resume details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's is very gud company and join in this...

Top trending discussions

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Interview Tips & Stories
3d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

AGS Health user image Anonymous

posted on 14 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(5 Questions)

  • Q1. Self introduction
  • Ans. Purushothaman v i have completed deploma in computer science. Fast 5 years working with MNC company share marketing.im recently married
    • Answered by fertilepineberry
    Add your answer
  • Q2. Purushothaman v
    • Add your answer
  • Q3. I have completed deploma in computer science
    • Add your answer
  • Q4. Fast 5 years old one company working
    • Add your answer
  • Q5. I'm recently married wife not working
    • Add your answer

Customer Care Executive Interview Questions & Answers

Access Healthcare user image Anonymous

posted on 27 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction and explain your hobbies
    • Add your answer
  • Q2. They will check your communication level
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction with aptitude questions
    • Add your answer
  • Q2. They will check communication
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 19 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General questions
    • Add your answer
Round 3 - Aptitude Test 

Simple mathematics questions

Round 4 - One-on-one 

(4 Questions)

  • Q1. Experience related questions
    • Add your answer
  • Q2. What was the work all about
    • Add your answer
  • Q3. What was your role
    • Add your answer
  • Q4. Why did you leave
    • Add your answer

Senior Executive Interview Questions & Answers

Nielsen user image Anonymous

posted on 25 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Maths questions and english test

Round 2 - One-on-one 

(1 Question)

  • Q1. One on one round with manager on tableau, sql and projects in your resume.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic questions and salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on what skills and projects are written in your cv.

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 29 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About myself, my work experience and all
    • Add your answer
  • Q2. Asked about famliy background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skill must be good.

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 24 Jun 2022

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just screening about our job details
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. About previous job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz don’t join the organisation they can layoff at anytime

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 11 Mar 2020

I applied via Recruitment Consultant and was interviewed in Feb 2020. There were 8 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questions related to your educational background.
    • View 2 more answers
  • Q2. Some questions that required common sense.
    • Add your answer
  • Q3. Any thing related to your previous job.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self belief, confidence and never say die attitude,don't get desperate,u will get it.

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 21 Jul 2021

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Based on resume
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Associate Interview Questions & Answers

EXL Service user image Kaustubh Joshi

posted on 6 Nov 2019

Interview Questionnaire 

1 Question

  • Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.
More about working at Caretel Infotech

Caretel Infotech Interview FAQs

How many rounds are there in Caretel Infotech Senior Customer Service Executive interview?
Caretel Infotech interview process usually has 4 rounds. The most common rounds in the Caretel Infotech interview process are Resume Shortlist, One-on-one Round and HR.

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Caretel Infotech Senior Customer Service Executive Salary
based on 4 salaries
₹1.5 L/yr - ₹3 L/yr
41% less than the average Senior Customer Service Executive Salary in India
View more details

Caretel Infotech Senior Customer Service Executive Reviews and Ratings

based on 1 review

5.0/5

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4.0

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5.0

Work-life balance

5.0

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4.0

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4.0

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4.0

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