CANTABIL RETAIL INDIA Assistant Manager Interview Questions and Answers

Q1. Tell about KPI & KRA
Ans. 
KPI stands for Key Performance Indicators and KRA stands for Key Result Areas. They are used to measure and evaluate the success of an individual or team.
• KPIs are specific, measurable metrics that track performance towards organizational goals.

• KRAs are the main areas of responsibility for an individual or team, outlining what needs to be achieved.

• KPIs are often linked to KRAs to ensure alignment between individual perf...read more
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Q2. What is SOP ?
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SOP stands for Standard Operating Procedure, which is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations.
• SOPs are used to ensure consistency and quality in the performance of tasks.

• They outline the procedures, responsibilities, and expectations for employees.

• Examples of SOPs include guidelines for handling customer complaints, operating machinery, and conducting
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Q3. What is Team management
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Q1. Normal Discussion
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Q1. What is the store seeling space
Ans. 
The store selling space refers to the total area within the store where products are displayed and sold to customers.
• The selling space includes aisles, shelves, display racks, and checkout counters.

• It does not include areas like storage rooms, offices, or employee break rooms.

• Optimizing selling space can lead to increased sales and improved customer experience.
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Q2. Which idea in a growth level
Ans. 
Implementing a new customer loyalty program to increase repeat business and attract new customers.
• Developing a customer loyalty program to reward repeat customers

• Implementing a referral program to attract new customers

• Analyzing customer data to personalize promotions and offers

• Training staff to provide excellent customer service to enhance customer experience
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Q1. How many Experience in retail
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Q2. What is the retail
Ans. 
Retail refers to the sale of goods or services to consumers for their personal use.
• Retail involves selling products directly to consumers

• Retailers purchase goods from wholesalers or manufacturers and sell them at a markup

• Retail can take place in physical stores, online, or through other channels like mobile apps

• Examples of retail stores include Walmart, Target, and Amazon
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Q3. 9 years retail experience
Ans. 
Yes, I have 9 years of retail experience.
• Started as a sales associate and worked my way up to assistant manager

• Managed inventory, trained new employees, and handled customer complaints

• Implemented successful sales strategies that increased revenue by 15%
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Q1. Knowledge of financials
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Q2. Knowledge of ratings
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Q1. Reason for move from current
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Q2. Career ambitions in the domain
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Q1. General information round
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Q2. General information and past experience
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Company case study and competition

Group discussion and work about