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CAMS
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I applied via Company Website and was interviewed before May 2021. There was 1 interview round.
Handling customer complaints
Listen actively and empathize with the customer
Apologize for the inconvenience caused
Offer a solution or compensation
Follow up to ensure customer satisfaction
Train employees to handle complaints effectively
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posted on 23 Mar 2023
I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.
posted on 2 Feb 2023
I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.
I have over 5 years of experience in the customer service industry.
I am skilled in handling customer inquiries, resolving complaints, and providing product information.
I have a proven track record of maintaining high customer satisfaction ratings.
I am proficient in using customer service software an...
I left my last company due to limited growth opportunities and a desire for a new challenge.
Limited growth opportunities
Desire for a new challenge
posted on 14 May 2024
posted on 10 Dec 2024
I was interviewed in Nov 2024.
My greatest weakness is that I tend to be overly critical of my own work.
I have a tendency to spend too much time perfecting tasks
I can be too hard on myself when things don't go as planned
I am working on finding a balance between striving for excellence and being too self-critical
My greatest strength is my ability to empathize with customers and provide personalized solutions to their problems.
Strong communication skills to effectively understand and address customer needs
Empathy to connect with customers on a personal level and make them feel heard
Problem-solving skills to come up with tailored solutions for each customer
Ability to remain calm and patient in challenging situations
posted on 16 Mar 2022
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There was 1 interview round.
posted on 1 Jan 2023
I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.
posted on 6 Aug 2023
I applied via Referral and was interviewed in Jul 2023. There were 5 interview rounds.
based on 1 interview
Interview experience
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