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CAMS Customer Service Manager Interview Questions and Answers
CAMS Customer Service Manager Interview Experiences
2 interviews found
(1 Question)
- Q1. About your self
Interview Preparation Tips
I applied via Company Website and was interviewed before May 2021. There was 1 interview round.
(2 Questions)
- Q1. About ourself and tell about briefness about previous job experience
- Q2. Tell about one topic of customer care
- Ans.
Handling customer complaints
Listen actively and empathize with the customer
Apologize for the inconvenience caused
Offer a solution or compensation
Follow up to ensure customer satisfaction
Train employees to handle complaints effectively
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
HSBC Group
Anonymous
posted on 28 Oct 2024
I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Necessary skills needed for a customer service rep.
- Q2. Why do you want to work at HSBC
Behavioral assessment if it aligns with their value (30min-1hr)
Interview Preparation Tips
Senior Customer Service Executive Interview Questions & Answers
American Express
Anonymous
posted on 21 Oct 2024
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about yourself?
- Q2. Are you experienced or fresher? If experienced, then tell us about your work profile, your responsibilities and years of experience?
Customer Service Associate Interview Questions & Answers
SBI Securities
Anonymous
posted on 15 Feb 2025
I was interviewed in Aug 2024.
(3 Questions)
- Q1. What has been your experience in this field?
- Q2. What are your strengths and weaknesses?
- Q3. What is accept salary
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Muthoot Pappachan Group
Anonymous
posted on 16 May 2024
Selected
I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.
(3 Questions)
- Q1. About your family
- Q2. Are you interested to work here ?
- Q3. Do you know about this company
Interview Preparation Tips
Customer Relationship Officer Interview Questions & Answers
Bajaj Capital
Anonymous
posted on 5 Mar 2024
(1 Question)
- Q1. Why you choose work at Bajaj capital
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
ICICI Securities
Pawan Adhangle
posted on 20 Jun 2024
(2 Questions)
- Q1. Tell me something about this process
- Ans.
The process involves providing assistance and resolving issues for customers through various communication channels.
Customer support executives handle customer inquiries and complaints
They provide information about products or services
They troubleshoot technical issues and escalate complex problems to higher levels
Communication channels include phone, email, chat, and social media
Customer satisfaction and retention are
- Q2. What is your strength
Customer Service Executive Interview Questions & Answers
Aditya Birla Capital
Digital News & Earning Option
posted on 22 May 2023
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.
(3 Questions)
- Q1. Basic about profile previous experience etc
- Q2. Basic about introduction last experience
- Q3. Sales profile products and Marketing in field
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Motilal Oswal Financial Services
Anonymous
posted on 6 Dec 2024
Selected
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Educational details
- Q2. Background experience
(2 Questions)
- Q1. Process related questions
- Q2. Behavioral question
CAMS Interview FAQs
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CAMS Customer Service Manager Interview Process
based on 1 interview
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