BYJU'S Customer Success Executive Interview Questions and Answers

Q1. EXPERIENCE AND SALES PITCH
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Q1. Give your brief introduction?
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Q2. How can you sell a pen ?
Ans. 
To sell a pen, highlight its unique features and benefits to the customer.
• Ask the customer about their writing needs and preferences

• Highlight the pen's smooth ink flow and comfortable grip

• Emphasize the pen's durability and long-lasting ink

• Offer a special promotion or discount to incentivize the purchase

• Demonstrate the pen's quality by writing with it in front of the customer
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Q3. What is your experience?
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Q4. How many languages do you know?
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Q1. Tell me something about yourself
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Impacts of mobile, Internet is good or bad

Q1. Tell me about yourself?
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Q2. Any company internship?
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Q1. Sales related questions
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Q1. What do you understand by sale
Ans. 
Sales is the process of persuading a potential customer to purchase a product or service.
• Sales involves identifying potential customers and their needs

• It requires building relationships with customers to gain their trust

• Sales also involves presenting the product or service in a compelling way

• Closing the sale by overcoming objections and finalizing the transaction is a key part of sales

• Follow-up after the sale to ensure...read more
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Q2. What qualities you have to be selected as a sale person here.
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