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BYJU'S Customer Success Associate Interview Questions and Answers for Experienced

Updated 27 Mar 2024

BYJU'S Customer Success Associate Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Customer Success Behaviour Questions

Interview questions from similar companies

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - very easy process..2 rounds only
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Case Study 

Case study on lesson planning

Round 2 - One-on-one 

(1 Question)

  • Q1. Manager round either over zoom or face to face
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic questions
  • Q2. Details about your day to day work
  • Ans. 

    As a Senior Associate, my day to day work involves managing client relationships, overseeing project timelines, and providing strategic guidance.

    • Managing client relationships by regularly communicating with clients to understand their needs and address any concerns

    • Overseeing project timelines by creating and updating project plans, tracking progress, and ensuring deadlines are met

    • Providing strategic guidance by analyzi...

  • Answered by AI
Round 3 - Case Study 

Situation based questions

Round 4 - HR 

(1 Question)

  • Q1. Details on joining
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Learning about your background and experience. Questions related to work culture scenarios.
Round 2 - One-on-one 

(1 Question)

  • Q1. Behavorial and situation based questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Normal introduction
  • Q2. Tell me about ur self job profile responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. About knowledge of software verbally then test will be held on computer
  • Q2. Drawing figures, images using Corel Draw, Typing test in both languages i.e., Hindi, English and uses of Math type, MS office, Adobe etc
  • Q3. Expertise in math type
  • Ans. 

    I have a strong expertise in math, with a focus on statistics and data analysis.

    • Extensive experience in statistical analysis and modeling

    • Proficient in using mathematical software such as R, Python, and Excel

    • Strong background in probability theory and hypothesis testing

    • Experience in interpreting and presenting data in a clear and concise manner

  • Answered by AI
  • Q4. Efficient in Adobe package
  • Ans. 

    Proficient in Adobe Creative Suite for efficient design work

    • Extensive experience using Adobe Photoshop, Illustrator, and InDesign

    • Ability to create high-quality graphics, layouts, and visual content

    • Familiarity with Adobe Premiere Pro for video editing

    • Strong understanding of typography, color theory, and design principles

    • Experience in creating digital assets for web and print materials

  • Answered by AI
  • Q5. Flawlessly drawing figures in Corel Draw

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly if you have experience in the filed of DTP then you can easily pass the interview. So take the experience of 2-3 years in any institution and then you can.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me About self
  • Q2. Provide previous best work
Round 3 - Technical 

(1 Question)

  • Q1. Previous work related query
Round 4 - Technical 

(1 Question)

  • Q1. About PW intro details
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion and previous company details
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. TELL ME ABOUT YOUR SELF
  • Q2. WHY DO YOU WANT JOIN PHYSICS WALLAH
Round 3 - HR 

(1 Question)

  • Q1. SITUATION HANDLING QUES.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Case Study 

University share calculations and gst accounting entries

Round 2 - One-on-one 

(1 Question)

  • Q1. Prior work experience

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Customer Success Associate interview for experienced candidates?
BYJU'S interview process for experienced candidates usually has 1 rounds. The most common rounds in the BYJU'S interview process for experienced candidates are One-on-one Round.

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BYJU'S Customer Success Associate Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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BYJU'S Customer Success Associate Salary
based on 10 salaries
₹4.1 L/yr - ₹6.2 L/yr
18% less than the average Customer Success Associate Salary in India
View more details

BYJU'S Customer Success Associate Reviews and Ratings

based on 3 reviews

4.0/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

4.0

Salary

4.3

Job security

4.4

Company culture

4.1

Promotions

3.4

Work satisfaction

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