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I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.
Inbound refers to receiving calls, while outbound refers to making calls.
Inbound calls are received by the customer care executive, while outbound calls are made by the executive.
Inbound calls are usually from customers seeking assistance or information, while outbound calls are made for sales or follow-ups.
Inbound calls are reactive in nature, while outbound calls are proactive.
Examples: Inbound - customer calling a h...
Resolve customer queries by actively listening, empathizing, providing solutions, and following up.
Listen actively to understand the customer's issue
Empathize with the customer's frustration or concerns
Provide clear and concise solutions or options
Follow up to ensure the issue is resolved to the customer's satisfaction
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posted on 6 Apr 2023
I was interviewed in Mar 2023.
Dealing with customers requires active listening, empathy, and problem-solving skills.
Listen actively to the customer's concerns and needs
Show empathy and understanding towards their situation
Offer solutions and options to resolve their issue
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
Talking friendly with customers requires active listening, positive language, empathy, and a willingness to help.
Use positive language and avoid negative words or phrases
Listen actively to the customer's concerns and show empathy
Be patient and avoid interrupting the customer
Offer solutions or alternatives to the customer's problem
Thank the customer for their business and offer assistance in the future
Use the customer's
The branch of pass out BE refers to the specialization or field of study in which the individual completed their Bachelor of Engineering degree.
The branch of pass out BE can vary depending on the university or institution.
Some common branches of pass out BE include Computer Science, Mechanical Engineering, Electrical Engineering, Civil Engineering, etc.
The branch determines the specific knowledge and skills acquired du...
MCC breaker is a device used in electrical systems to protect motors and other electrical equipment from overcurrents.
MCC breaker stands for Motor Control Center breaker.
It is a type of circuit breaker specifically designed for use in motor control centers.
The main function of an MCC breaker is to protect motors and other electrical equipment from overcurrents.
It automatically trips and interrupts the flow of electrici...
I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
Lapping zone in column refers to the area where the stationary phase and mobile phase meet in chromatography.
The lapping zone is where the sample components interact with the stationary phase and mobile phase.
It is important for separation efficiency and resolution in chromatography.
Examples include the interface between the liquid and solid phases in column chromatography.
IS code of practice for steel structures is a set of guidelines and standards for designing and constructing steel structures.
The IS code for steel structures in India is IS 800:2007.
It covers various aspects such as material properties, design criteria, construction practices, and quality control.
The code provides guidelines for the design of steel structures to ensure safety, efficiency, and durability.
It is importan...
Concrete is a composite material made of cement, water, aggregates, and often admixtures. It has high compressive strength but low tensile strength.
Concrete is a mixture of cement, water, and aggregates like sand and gravel
It has high compressive strength, making it suitable for structural applications
However, it has low tensile strength, which can lead to cracking under tension
Reinforcement like steel bars can be adde...
Total station is a surveying instrument used for measuring angles and distances in surveying and construction.
Total station combines theodolite, electronic distance meter, and software to measure angles and distances accurately.
It is commonly used in construction, civil engineering, and land surveying.
Total station can be used for setting out buildings, roads, and other infrastructure projects.
It provides precise measu...
I applied via Other and was interviewed in Oct 2018. There were 5 interview rounds.
I am seeking new challenges and growth opportunities in my career.
Seeking new challenges and growth opportunities
Looking for a change to broaden my skillset
Interested in working with a new team and learning from their expertise
The fuse rating for a 22 kW motor depends on the starting current and the type of motor.
The starting current of the motor should be considered when selecting the fuse rating.
The type of motor (e.g. induction, synchronous) also affects the fuse rating.
Consult the motor manufacturer's specifications or a qualified electrician for the appropriate fuse rating.
A general rule of thumb is to use a fuse rating of 125% of the m
Star delta starter is used to reduce starting current and torque in induction motors.
Reduces starting current and torque in induction motors
Protects motor windings from damage
Increases motor lifespan
Used for high power motors
Commonly used in industries such as oil and gas, mining, and manufacturing
The unit of vibration is Hertz (Hz).
Vibration is a measure of the frequency of oscillation of a mechanical or electrical system.
Hertz is the unit of frequency, defined as one cycle per second.
Vibration can be measured using instruments such as accelerometers and vibrometers.
Vibration is an important consideration in the design and maintenance of electrical systems.
Examples of electrical systems that may experience vibr...
posted on 4 Feb 2025
I was interviewed before Feb 2024.
Related to a recent issue.
posted on 31 Dec 2022
I was interviewed in Jul 2022.
400 kv hardware detected - need more context to provide answer
What type of hardware is being referred to?
What is the context of the detection?
What are the potential implications of the detection?
What steps need to be taken next?
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