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BlackBuck
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.
Customer satisfaction is the measure of how happy and content customers are with a company's products, services, and overall experience.
Customer satisfaction is crucial for retaining customers and building brand loyalty.
It can be measured through surveys, feedback forms, and online reviews.
Improving customer satisfaction can lead to increased customer retention and positive word-of-mouth referrals.
Examples of factors t...
The genuine car refers to an authentic and original vehicle, not a counterfeit or imitation.
A genuine car is one that is produced by the original manufacturer and meets all quality standards.
Counterfeit cars may have fake branding or parts, posing safety risks to consumers.
Examples of genuine car brands include Toyota, Ford, and Honda.
Consumers should be cautious of deals that seem too good to be true, as they may be f
Customer satisfaction is high due to personalized service, quick problem resolution, and positive feedback.
Personalized service tailored to individual needs
Quick resolution of customer problems and issues
Positive feedback and reviews from customers
Regular follow-ups to ensure customer satisfaction
Offering incentives or rewards for loyal customers
The HPY customer refers to a customer who is highly satisfied, loyal, and likely to recommend the company to others.
HPY stands for Highly Satisfied, Loyal, and Likely to Recommend
These customers are key to driving business growth and success
They are more likely to make repeat purchases and act as brand ambassadors
Examples: Customers who consistently give positive feedback, refer friends and family, and have high retent
The best price in car purchase is one that fits within your budget and offers good value for the features and quality of the vehicle.
Consider your budget and financial situation before deciding on a price range
Research the market value of the car you are interested in to ensure you are getting a fair price
Negotiate with the seller to try and get the best deal possible
Look for promotions, discounts, or incentives that c
The condition refers to the state or situation of something, often used to describe the current status or circumstances.
Condition can refer to physical state of something (e.g. the condition of a building)
It can also refer to a situation or circumstance (e.g. the condition of the economy)
In the context of a job interview, the condition may refer to the requirements or expectations for the role
I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.
Creating a market in a competitive market requires identifying unique selling points, targeting specific customer segments, and building a strong brand image.
Identify unique selling points that differentiate your product/service from competitors
Target specific customer segments that are underserved by competitors
Build a strong brand image through effective marketing and advertising
Offer competitive pricing and promotio...
Building a brand requires consistent messaging, quality products/services, and positive customer experiences.
Develop a clear brand identity and message
Ensure all marketing materials align with brand identity
Provide high-quality products/services
Offer exceptional customer service
Encourage positive customer reviews and referrals
Line of business volume refers to the amount of business activity within a specific line of products or services.
Line of business volume can be measured by the number of transactions, revenue generated, or units sold within a particular product or service category.
Analyzing trends in line of business volume can help identify areas of growth or decline within the business.
For example, a branch manager may track the volu...
I applied via LinkedIn and was interviewed before Jan 2024. There were 3 interview rounds.
Reasoning and logical thinking.
Is working from home beneficial or detrimental?
I applied via Walk-in
Easy topic with minimal interference
I applied via LinkedIn and was interviewed in Nov 2022. There were 6 interview rounds.
Experienced sales manager with a proven track record in driving revenue growth and building high-performing teams.
10+ years of experience in sales management
Successfully exceeded sales targets by 20% for three consecutive years
Led a team of 15 sales representatives and consistently coached them to achieve their goals
Implemented effective sales strategies resulting in a 30% increase in customer acquisition
Strong negotia...
Swiggy is an online food ordering and delivery platform that connects customers with local restaurants.
Swiggy charges a commission fee from restaurants for every order placed through their platform.
They offer a wide range of cuisines and have tie-ups with various restaurants.
Swiggy also has its own delivery fleet to ensure timely and efficient delivery.
They have a subscription-based loyalty program called Swiggy Super.
...
Swiggy earns through delivery charges, commission from restaurant partners, advertising, cloud kitchen, and financial institutional partners.
Swiggy charges Rs.20-40 per order as delivery charges.
They earn a commission of 24% - 28% per order from restaurant partners.
Swiggy earns through advertising on their platform.
They have cloud kitchens which help them earn more revenue.
Swiggy has financial institutional partners su...
To onboard a restaurant that doesn't want to join, I would focus on building trust, showcasing the benefits, addressing concerns, and offering incentives.
Build trust by establishing a personal connection and understanding their needs
Highlight the benefits of joining, such as increased visibility, customer reach, and potential revenue growth
Address their concerns and objections by providing solutions and addressing any ...
To convince restaurant partners for advertisement, focus on the benefits of increased exposure and revenue.
Highlight the potential increase in foot traffic and revenue from advertising
Provide examples of successful partnerships with other restaurants
Offer a variety of advertising options to fit their budget and needs
Emphasize the importance of reaching a wider audience through advertising
Provide data on the effectivene
Advertising on Swiggy app can increase visibility, attract new customers, and boost sales.
Increased visibility to millions of Swiggy users
Attract new customers who are looking for food options on the app
Boost sales by offering exclusive deals and discounts to Swiggy users
Access to Swiggy's data analytics to track customer behavior and preferences
Opportunity to showcase menu items and promotions through Swiggy's marketi...
Yes, I am familiar with Vlookup and pivot table.
Vlookup is a function in Excel used to search for a specific value in a table and return a corresponding value from another column.
Pivot table is a tool used to summarize and analyze large amounts of data in Excel.
I have used both Vlookup and pivot table extensively in my previous sales roles to analyze sales data and make informed decisions.
For example, I have used Vlook...
Yes, I am proficient in Excel.
I am able to create and manipulate spreadsheets
I can use formulas and functions to analyze data
I am familiar with creating charts and graphs for data visualization
There is 20 questions you need to answer atleast 12 questions to qualify
I have a proven track record of exceeding sales targets and leading successful sales teams.
I have consistently achieved or surpassed sales targets in my previous roles.
I have successfully managed and motivated sales teams to achieve their goals.
I have strong communication and negotiation skills, which are essential for sales management.
I am highly organized and detail-oriented, ensuring efficient sales processes and cu...
I expect a competitive salary that reflects my experience and the responsibilities of the Sales Manager role.
Research the average salary range for Sales Managers in your industry and location.
Consider your years of experience, skills, and track record of success in sales.
Highlight any additional responsibilities or specialized knowledge that may warrant a higher salary.
Be prepared to negotiate and discuss benefits and ...
I applied via Job Portal
I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.
based on 2 interviews
Interview experience
based on 8 reviews
Rating in categories
Territory Sales Leader
316
salaries
| ₹3 L/yr - ₹7.3 L/yr |
Territory Sales Manager
292
salaries
| ₹3 L/yr - ₹7.5 L/yr |
Team Lead
186
salaries
| ₹2.2 L/yr - ₹7 L/yr |
Customer Relation Officer
152
salaries
| ₹1.6 L/yr - ₹3.3 L/yr |
Area Sales Officer
141
salaries
| ₹1.2 L/yr - ₹5.5 L/yr |
Udaan
Swiggy
CARS24
Ninjacart