Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by BioGenex Life Sciences Team. If you also belong to the team, you can get access from here

BioGenex Life Sciences Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

BioGenex Life Sciences Customer Support Executive Interview Questions and Answers

Updated 4 Jul 2024

BioGenex Life Sciences Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about previous Experience.
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Provided excellent customer service and maintained high customer satisfaction

    • Collaborated with other departments to address customer concerns

    • Trained new team members on customer support proce

  • Answered by AI
  • Q2. How do you reach here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Why do we hire you?
  • Q2. Why you wish to change?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI
  • Q2. Any hard situation and how you handled it
  • Ans. 

    Handled a difficult client by actively listening, addressing concerns, and finding a mutually beneficial solution.

    • Client was unhappy with product performance

    • Listened to client's concerns without interrupting

    • Offered solutions and alternatives to address issues

    • Negotiated a resolution that satisfied both parties

  • Answered by AI

Sales Executive Interview Questions & Answers

Abbott user image shashwat chaurasia

posted on 24 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. With manger about profile
  • Q2. Personal introduction
Round 3 - Aptitude Test 

Online test with maths and English

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Asked about previous job.
  • Q2. Asked about previous job
  • Q3. Given some case and asked how you will deal with it.
  • Q4. Asked about my personal life
Round 3 - HR 

(1 Question)

  • Q1. Asked about salary

I applied via Naukri.com and was interviewed in Jul 2021. There were 2 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Company Name, role and dealing with
  • Q2. Working in Agilent technologies India pvt, ltd. as customer support coordinator/Customer Service Executive, Working in SAP since past 4years, expert in resolving queries related to SAP. handling Vendors t...
  • Q3. Requested from recruiters.

Interview Preparation Tips

Interview preparation tips for other job seekers - schedule a meeting to know better.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Whats your background ?
  • Q2. What are the areas you have worked in
Round 3 - Technical 

(8 Questions)

  • Q1. What are the areas are you looking after
  • Q2. Boilers, Cooling towers, Steam condensate, Boiler efficiency
  • Q3. Situation based like if some breakdown happens, how will you resolve it
  • Q4. Energy saving projects and works done.
  • Ans. 

    Implemented energy-saving projects resulting in significant cost reduction.

    • Conducted energy audits to identify areas of improvement

    • Installed LED lighting and motion sensors to reduce electricity consumption

    • Implemented a building automation system to optimize HVAC usage

    • Switched to renewable energy sources such as solar panels

    • Resulted in a 20% reduction in energy costs

    • Continuously monitored and evaluated energy usage to

  • Answered by AI
  • Q5. Achievements and projects that you have done
  • Q6. Why do you want to join Abbott
  • Q7. Why do you want to leave current company
  • Q8. How safely work is done
  • Ans. 

    Safety is ensured through proper training, equipment, protocols, and a culture of accountability.

    • Training programs for employees to ensure they are aware of safety protocols and procedures

    • Providing appropriate safety equipment and ensuring it is used properly

    • Establishing clear safety protocols and procedures for all tasks

    • Encouraging a culture of accountability where employees are responsible for their own safety and th...

  • Answered by AI
Round 4 - Technical 

(4 Questions)

  • Q1. Questions regarding Production area machineries
  • Q2. Blow molder working and energy saving projects
  • Q3. Power saving projects and detailed calculations
  • Q4. Cooling tower working and efficiencies
  • Ans. 

    Cooling towers are used to remove heat from a building or industrial process.

    • Cooling towers work by evaporating water to remove heat from a building or industrial process.

    • Efficiency of a cooling tower depends on factors such as the design, size, and operating conditions.

    • Factors that can affect the efficiency of a cooling tower include the temperature and humidity of the air, the flow rate of water, and the type of cool...

  • Answered by AI
Round 5 - HR 

(5 Questions)

  • Q1. Background and normal questions
  • Q2. Safety culture developments and its impact
  • Ans. 

    Safety culture developments have a significant impact on workplace safety and employee well-being.

    • Developing a strong safety culture involves creating a shared understanding of safety goals and expectations among all employees.

    • Effective safety culture development requires leadership commitment, employee involvement, and ongoing training and communication.

    • A positive safety culture can lead to reduced workplace accidents...

  • Answered by AI
  • Q3. Psychological questions for reportees
  • Q4. How will you deal grievances
  • Ans. 

    I will address grievances promptly and fairly to ensure employee satisfaction and maintain a positive work environment.

    • Listen actively to the employee's concerns and empathize with their situation

    • Investigate the issue thoroughly and gather all relevant information

    • Communicate clearly and transparently with the employee about the steps being taken to address the grievance

    • Take appropriate action to resolve the issue and p...

  • Answered by AI
  • Q5. Salary expectations and career growth

Interview Preparation Tips

Topics to prepare for Abbott Senior Executive interview:
  • Technical Skills
  • Communication Skills
  • Straight forward
  • Analytical skills
  • Energy Management
  • Operational Excellence
Interview preparation tips for other job seekers - Be confident, trust yourself and only talk about what you have done adn what you know and what you are capable of doing. Talk about your achievements, Initiatives, Ideas, Energy saving projects and your roadmap to excellence.

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Questions were purely based on technical know-how and job description and profile
  • Ans. Answer the questions point to point and eloborate them with technical data.
  • Answered Anonymously
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical round with plant head
  • Ans. Answer the questions with all the facts and also submit your achievements and improvements .
  • Answered Anonymously
Round 4 - HR 

(1 Question)

  • Q1. Everything related to plant, behaviour and safety.
  • Ans. You need to be real and answer to the facts and everything u need to say about yourself and for betterment of your colleagues and reportees.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Abbott Senior Executive interview:
  • Plant Maintenance
  • Safety
  • Technical Skills
  • Effective Communication Skills
  • Business Management
Interview preparation tips for other job seekers - The best thing is to express yourself and be technical and straight to the point. If you don't know anything that's fine and no one is perfect but you must be aware and capable of your basic requirements for the job profile. Rest everything can be learnt later. All you need is to express whatever you know and what best things you have done for the current company and what you le future goals are. All the best

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Related to QMS part and manufacturing
  • Q2. Technical points in manufacturing related to machine .
  • Q3. Guidelines regarding fda MHRA
Round 3 - HR 

(1 Question)

  • Q1. Related company environment

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical knowledge about machine is more important

Analyst Interview Questions & Answers

Sysmex user image Abhishek Loiwal

posted on 30 Aug 2015

Interview Questionnaire 

4 Questions

  • Q1. Why healthcare?
  • Q2. Why Sysmex?
  • Q3. Tell us something about yourself and your interests, both technical as well as non-technical
  • Q4. Do you see yourself working in Japan?
  • Ans. 

    Yes, I am open to working in Japan.

    • I am fascinated by Japanese culture and would love to experience it firsthand.

    • I have researched the job market in Japan and believe there are opportunities that align with my skills and interests.

    • I am willing to learn the language and adapt to the work culture in Japan.

    • I believe working in Japan would broaden my perspective and enhance my professional development.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Shortlisted. CPI did not matter as much as the projects and research experience, along with previous internsips
Tips: Resume skills must match the profile of the Internship to be shortlisted. In my case, the candidate finally selected had pursued an internship in Healthcare. (Sysmex being a company in the health-care sector)

Round: HR Interview
Experience: Short 10 minute interview conducted by an Indian and a Japanese recruiter. Basic HR questions. And discussing some resume points.
Tips: Be sure to mention something about Japan, and how you could see yourself working there in future. Important for Japanese companies in general.

Round: Technical Interview
Experience: Few basic questions about the projects mentioned in the resume. Skype interview with an official from Kobe, Japan. Some HR questions again as mentioned in the HR interview section.
Tips: Explain your resume points well.

General Tips: Be cool. Know your resume well. Praise Japan and show a willingness to work there.
Skill Tips: Project in healthcare a big plus point.
Skills: Data analysis, Research experience ,
College Name: IIT Bombay
Motivation: Big name, internship profile of my choice.

BioGenex Life Sciences Interview FAQs

How many rounds are there in BioGenex Life Sciences Customer Support Executive interview?
BioGenex Life Sciences interview process usually has 1 rounds. The most common rounds in the BioGenex Life Sciences interview process are One-on-one Round.
How to prepare for BioGenex Life Sciences Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BioGenex Life Sciences. The most common topics and skills that interviewers at BioGenex Life Sciences expect are CRM, Communication Skills, Customer Handling, Customer Management and Customer Relationship.

Tell us how to improve this page.

BioGenex Life Sciences Customer Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

Interview Questions from Similar Companies

Abbott Interview Questions
4.1
 • 146 Interviews
SMC Corporation Interview Questions
3.7
 • 27 Interviews
View all
Design Engineer
7 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Scientist
6 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Research Scientist
6 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Regional Sales Manager
5 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Software Engineer
5 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare BioGenex Life Sciences with

Roche Diagnostics

3.8
Compare

Thermo Fisher Scientific

3.9
Compare

Abbott

4.1
Compare

Siemens Healthineers

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview