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BioGenex Life Sciences Customer Support Executive Interview Questions and Answers

Updated 4 Jul 2024

BioGenex Life Sciences Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about previous Experience.
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Provided excellent customer service and maintained high customer satisfaction

    • Collaborated with other departments to address customer concerns

    • Trained new team members on customer support proce

  • Answered by AI
  • Q2. How do you reach here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What about to you.
  • Q2. I brief me and my family

Interview Preparation Tips

Interview preparation tips for other job seekers - Best
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How do you prioritize your work while managing Accounts Receivable inventory?
  • Ans. 

    I prioritize work in Accounts Receivable by assessing urgency, impact, and aligning with strategic goals.

    • Assess overdue accounts: Focus on accounts that are significantly overdue to minimize cash flow impact.

    • Segment customers: Prioritize high-value customers or those with larger outstanding balances for follow-up.

    • Utilize technology: Implement automated reminders for payment due dates to streamline collections.

    • Regular r...

  • Answered by AI
  • Q2. How do you handle coding denials?
  • Q3. What can you explain about authorization denial?
  • Ans. 

    Authorization denial occurs when access to a resource is refused due to insufficient permissions or invalid credentials.

    • Authorization denial can happen due to incorrect user roles, e.g., a guest trying to access admin features.

    • It may occur when credentials are expired, such as a user attempting to log in with an outdated password.

    • Network issues can lead to authorization denial, like a user being unable to connect to a ...

  • Answered by AI

I applied via Campus Placement and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Give me Your introduction?
  • Q2. Read some Paragraphs or lines of English language in magazine and translate in hindi.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic and give interviews with complete confidence

I applied via Naukri.com and was interviewed in Jul 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Here they have work basically based on windows. So better to have c# and windows related stuff. Like win32, mfc, .net, c# . Here in my case I did not have experience in windows to ki made them clear about ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Two technical rounds were there and one more technical round with US panel were there. They were very cooperative.

I appeared for an interview before Sep 2021.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Reference from whom ?
  • Q2. How much experience do you have ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go with the flow with your experience and never add on the work which you don’t know
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Simple case study regarding logistics and supply chain

Round 2 - Group Discussion 

Basic questions about the case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Get more domain knowledge for the company you are applying for
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Pradeep and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Only pradeep and sarath told 

(2 Questions)

  • Q1. Why you are accepting refrence people got a job this organisation....they are no skilled....nikhila is a skilled employee but she's replaced person Surya is very low power skill...bcz of sarath Chandra rou...
  • Q2. Prakash Kumar sahoo is very skilled person but why pradeep reference her old colleague Karthik and jeeva ,,,,then etc people from Wipro company....bcz pradeep thinking is (already I left from this golden e...

Interview Preparation Tips

Topics to prepare for SMC Corporation Senior Engineer interview:
  • Reference from Sarath and pradee
Interview preparation tips for other job seekers - Please if you come to work together with SMC corporation India private limited .. please asking to sarath Chandra rout and pradeep
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. How do you find the code performance issue in the code deployed in production?
  • Ans. 

    To find code performance issues in production, use monitoring tools and profiling techniques.

    • Use monitoring tools like New Relic, AppDynamics, or Datadog to track performance metrics and identify bottlenecks.

    • Use profiling techniques like CPU profiling, memory profiling, and network profiling to pinpoint specific areas of the code that are causing performance issues.

    • Analyze logs and error messages to identify patterns a...

  • Answered by AI
  • Q2. What is asynchronous programming
  • Ans. 

    Asynchronous programming is a programming paradigm that allows multiple tasks to run concurrently without blocking each other.

    • Asynchronous programming is used to improve the performance of applications that require a lot of I/O operations.

    • It involves the use of callbacks, promises, and async/await keywords in JavaScript.

    • Asynchronous programming can be used in both front-end and back-end development.

    • Examples of asynchro...

  • Answered by AI
  • Q3. Write a program to change background after every 0.5 sec interval to orange,white,green on button click in Angular?
  • Ans. 

    Program to change background color on button click in Angular

    • Create a button in Angular template

    • Add click event listener to the button

    • Use setInterval() function to change background color after every 0.5 sec

    • Use ngStyle directive to change background color dynamically

  • Answered by AI
  • Q4. How to load a component only after 3 of my services are loaded?
  • Ans. 

    Use Angular's 'resolve' property to load component after services are loaded.

    • Create a resolver service that waits for all three services to complete before resolving.

    • Add the resolver service to the 'resolve' property of the component's route.

    • Access the resolved data in the component using the ActivatedRoute service.

    • Example: { path: 'my-component', component: MyComponent, resolve: { data: MyResolverService } }

  • Answered by AI
  • Q5. What is difference between iquerable and ienumrable
  • Ans. 

    IQueryable is for querying data from a source that implements IQueryable interface while IEnumerable is for iterating over a collection of data.

    • IQueryable is used for deferred execution while IEnumerable is used for immediate execution.

    • IQueryable is used for querying data from a remote data source while IEnumerable is used for querying data from an in-memory collection.

    • IQueryable is more efficient for large datasets as...

  • Answered by AI
  • Q6. When you go with entity framework and ado.net
  • Ans. 

    Entity Framework is an ORM while ADO.NET is a data access technology.

    • Entity Framework is easier to use and provides more abstraction than ADO.NET.

    • ADO.NET is faster and more flexible than Entity Framework.

    • Use Entity Framework for simple CRUD operations and ADO.NET for complex queries and performance-critical applications.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared on skills from your resume. Prepare more on Angular,Design patterns. Should have knowledge on Azure.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Family Status and previous work experience
Round 3 - Technical 

(1 Question)

  • Q1. Work knowledge about your previous job

BioGenex Life Sciences Interview FAQs

How many rounds are there in BioGenex Life Sciences Customer Support Executive interview?
BioGenex Life Sciences interview process usually has 1 rounds. The most common rounds in the BioGenex Life Sciences interview process are One-on-one Round.
How to prepare for BioGenex Life Sciences Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BioGenex Life Sciences. The most common topics and skills that interviewers at BioGenex Life Sciences expect are CRM, Communication Skills, Customer Handling, Customer Management and Customer Relationship.

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BioGenex Life Sciences Customer Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
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