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Customers are happy when their needs are met, expectations are exceeded, and they feel valued and appreciated.
Meeting customer needs and expectations
Exceeding customer expectations by providing exceptional service
Making customers feel valued and appreciated
Resolving issues promptly and effectively
Personalizing interactions with customers
Offering incentives or rewards for loyalty
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posted on 1 Oct 2022
I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.
I would manage inventory by implementing a robust inventory management system.
Conduct regular audits to ensure accuracy of inventory levels
Set up reorder points to avoid stockouts
Track inventory turnover rate to identify slow-moving items
Implement a first-in, first-out (FIFO) system to prevent spoilage or expiration
Utilize technology such as barcode scanners and inventory management software
Collaborate with suppliers t
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
Discussion regarding routine activity of stores and getting solution for one topic related to storage of material in safe manner.
Material can be segregated based on various factors such as type, size, quality, and usage.
Segregate material based on its type, such as separating clothing from electronics.
Consider segregating material by size, for example, separating small items from large ones.
Quality can be a factor for segregation, like separating damaged or defective items.
Segregate material based on its usage, such as separating items for sale
I applied via Job Portal and was interviewed in Mar 2021. There was 1 interview round.
I applied via Approached by Company and was interviewed in Jul 2020. There were 3 interview rounds.
All kip descartion Arm and senior management
I applied via LinkedIn and was interviewed before Sep 2021. There were 3 interview rounds.
The interviewer asks about technical round taken by State Business Head/Area Manager or group panel regarding inventory, KPI/KRA, store losses, sales, P&L, and staff management.
Explain the importance of inventory management and how it affects the store's profitability.
Discuss the key performance indicators (KPIs) and key result areas (KRAs) that are relevant to the store's success.
Provide examples of strategies to redu...
Controllable expenses can be managed by monitoring and optimizing costs.
Regularly review expenses and identify areas where costs can be reduced without affecting quality or service.
Negotiate with suppliers to get better deals and discounts.
Train employees to be mindful of expenses and encourage them to suggest cost-saving measures.
Implement energy-efficient practices to reduce utility bills.
Track expenses and adjust bu...
Creating a store walk-in involves strategic planning and execution to attract customers and increase foot traffic.
Ensure the store is visually appealing and well-maintained
Offer promotions and discounts to entice customers
Host events or workshops to draw in potential customers
Utilize social media and advertising to increase awareness
Train staff to provide excellent customer service and create a welcoming atmosphere
I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.
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