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Bharat Bijlee Customer Service Manager Interview Questions and Answers

Updated 14 Dec 2021

Bharat Bijlee Customer Service Manager Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Motor and Types, Working principal, Operation,Service Management, Work load management, Training principal, Escalation matrix, Product development, New Initiative

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real , be punctual, Reply in confidence

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Managememt trainee sales /marketing

Interview Preparation Tips

Interview preparation tips for other job seekers - Good ..interview differs with different job location based on branch heads

I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Discussion about subject 

(1 Question)

  • Q1. Only about your subjects and market knowledge?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just need to increase your subject knowledge

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were based on past work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Just focus on basic and be confident of what you are doing in your current position.

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
  • Ans. 

    My family background is diverse and has shaped me into a well-rounded individual.

    • My parents come from different cultural backgrounds, which has exposed me to different traditions and perspectives.

    • I have siblings who have pursued various career paths, which has taught me the value of individuality and following one's passion.

    • My extended family is spread across different countries, allowing me to appreciate different cul...

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and benefits offered.

    • I am flexible and open to negotiation.

    • I am looking for a fair and competitive salary.

    • I would like to be compensated based on my experience and qualifications.

    • I am interested in discussing the overall compensation package, including benefits and bonuses.

    • I am confident that we can come to a mutually beneficial agreement.

  • Answered by AI
  • Q3. Why should we hire you?
  • Ans. 

    You should hire me because of my strong leadership skills, experience in managing teams, and ability to drive results.

    • I have a proven track record of successfully leading teams and achieving targets.

    • I have excellent communication and interpersonal skills, which allows me to effectively collaborate with team members and stakeholders.

    • I am highly organized and detail-oriented, ensuring that tasks are completed efficiently...

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    I am looking for a change to further develop my skills and take on new challenges.

    • Seeking growth opportunities

    • Wanting to expand skillset

    • Desire for new challenges

    • Looking for a more supportive work environment

  • Answered by AI
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong leadership skills, excellent communication abilities, and a knack for problem-solving. My weaknesses include a tendency to be overly critical of myself and a desire for perfection.

    • Strength: Strong leadership skills

    • Strength: Excellent communication abilities

    • Strength: Knack for problem-solving

    • Weakness: Overly critical of myself

    • Weakness: Desire for perfection

  • Answered by AI
  • Q6. Tell me about yourself.
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in management and leadership.

    • I have over 5 years of experience in the retail industry, working my way up from a sales associate to a supervisor.

    • I have a proven track record of successfully managing teams and exceeding sales targets.

    • I am skilled in problem-solving, decision-making, and conflict resolution.

    • I have excellent communication and int...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's okay to working,
Iam working in fan division there was a heavy pressure,
Stock always not available

I applied via Approached by Company and was interviewed before Mar 2018. There was 1 interview round.

Interview Preparation Tips

General Tips: Interviewer is very sound in technical so he was asking about total application wise and technical questions related to electrical.
Skills: Communication, Body Language, Decision Making Skills
Duration: >3 Months

I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me Brief about your current role
  • Ans. 

    I am currently working as a Team Lead in a retail store, responsible for managing daily operations and supervising staff.

    • Manage and oversee the store's daily operations

    • Supervise and train staff members

    • Ensure excellent customer service

    • Monitor inventory levels and order supplies

    • Handle customer complaints and resolve issues

    • Create work schedules and assign tasks

    • Conduct performance evaluations

    • Collaborate with other departme

  • Answered by AI
  • Q2. What is your Contribution to company
  • Ans. 

    I have contributed to the company by implementing efficient processes, improving team performance, and driving revenue growth.

    • Implemented a new inventory management system that reduced stockouts by 50%

    • Developed and executed a training program that improved employee productivity by 20%

    • Introduced a customer loyalty program that increased repeat sales by 30%

    • Led a cross-functional team to successfully launch a new product

  • Answered by AI
  • Q3. Achievements

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself.
Go through your basic job Role.
Your Answers should be Crystal Clear.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Cost sheet , accounting , sap Co fi module
  • Q2. Be thorough with above topics

Interview Preparation Tips

Interview preparation tips for other job seekers - Costing concepts
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Working profile and personal interview

Round 2 - Group Discussion 

Ask area coverage and how much retailer catter.

Round 3 - HR 

(1 Question)

  • Q1. Discuss about package and required package.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all about roi and channel structure.

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How many years of experience in electricals sigment
  • Ans. 

    I have 5 years of experience in electricals segment.

    • I have worked as an electrical engineer for 5 years.

    • During this time, I have gained experience in designing and implementing electrical systems.

    • I have also worked on troubleshooting and maintenance of electrical equipment.

    • I have experience in working with different types of electrical systems such as power distribution, lighting, and control systems.

    • I have kept myself...

  • Answered by AI
  • Q2. Wat is turn over u will handle
  • Ans. 

    I will handle turnover by implementing effective retention strategies and creating a positive work culture.

    • I will analyze the reasons for turnover and address them accordingly

    • I will create a supportive work environment that encourages employee engagement and growth

    • I will provide opportunities for professional development and career advancement

    • I will offer competitive compensation and benefits packages

    • I will conduct reg...

  • Answered by AI
  • Q3. How many On Roll Employees handling & how many Distributor handling wat is Geographycal area.

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a around 1 hour with GM his testing our knowledge of Electricals product, Wire ets

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