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BGRS

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BGRS Customer Support Executive Interview Questions and Answers

Updated 7 Sep 2023

BGRS Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 7 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Assignment about how to treat and handle end customers

Round 3 - HR 

(2 Questions)

  • Q1. Why should we hire you
    • Add your answer
  • Q2. What's your previous salary
    • Add your answer

Top trending discussions

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Interview Tips & Stories
1w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Shipco Transport user image Anonymous

posted on 11 May 2022

I applied via Company Website and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Logical and reasoning

Round 2 - Typing Test 

(1 Question)

  • Q1. Above 30wpm required
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary and personal details
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. About work and capabilities checking
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be too honest. Check company profile first

Customer Care Executive Interview Questions & Answers

FedEx Express user image S999l

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me what you know about fedex
    • Add your answer

Customer Service Representative Interview Questions & Answers

DP World user image Anonymous

posted on 19 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What you know about DPWorld ABout logistics
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

Yusen Logistics user image Anonymous

posted on 12 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer related and pickup and delivery follow
  • Ans. I have arrange proper time delivery and pickup
    • Answered Anonymously
    Add your answer
  • Q2. Customer any material damage related
  • Ans. I have prompt response for customer
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Yusen Logistics Senior Customer Service Executive interview:
  • Customer Handling
  • Communication Skills
  • Project Management
  • customer support
  • MS Office
  • Accounting
  • Javascript
  • Finance
Interview preparation tips for other job seekers - well known group in Maharashtra & Gujarat .which offer single source solution to manage the express cargo movement and logistic requirements to our customers that includes movement by road, rail, and air & warehousing distribution.

Customer Service Executive Interview Questions & Answers

Trackon Courier user image Anonymous

posted on 28 Oct 2022

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self ,why u chose trackon and courier field .......................................
    • Add your answer
  • Q2. .fcbncvnvhfgkh..........................................
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While interview be confidentfghgfghjgfjkghjnhm,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Customer Care Executive Interview Questions & Answers

Maersk user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Asked about previous job
    • Add your answer

Customer Service Executive Interview Questions & Answers

Shipco Transport user image Anonymous

posted on 29 Dec 2022

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Written MCQ paper was given for solving.
On the basis of the marks, you are shortlisted.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself. Tell us about your previous experience.
    • Add your answer
  • Q2. Personal info Skills acquired Information about previous job experiences
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Domain knowledge questions Info about logistics Microsoft related questions
    • Add your answer
  • Q2. Information about the company. Categorisation of company in respective field. Domain knowledge Attitude checking
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well. Don't go unprepared. Company is great with respect to culture, work pattern, future settlement etc.

Customer Service Representative Interview Questions & Answers

FedEx Express user image nabeeha

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

    FedEx is a global courier delivery services company founded in 1971.

    • Founded in 1971 by Frederick W. Smith

    • Originally named Federal Express

    • Revolutionized the industry with overnight delivery services

    • Expanded globally through acquisitions like TNT Express

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

Trackon Courier user image Radha Krishna

posted on 5 Feb 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Actually I was a fresher so not much questions asked during interview .
    • Add your answer
  • Q2. Why do you want to work with us ?
    • Add your answer
  • Q3. What can you do for customer care?
  • Ans. 

    I can provide excellent customer care by actively listening, resolving issues promptly, and ensuring customer satisfaction.

    • Actively listen to customers' concerns and empathize with their frustrations.

    • Resolve customer issues promptly and efficiently.

    • Provide accurate and helpful information to customers.

    • Ensure customer satisfaction by going above and beyond to meet their needs.

    • Maintain a positive and professional attitud...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard, Party hard , Stay rocking always by your work with passion.
You can shut other colleagues mouth by your dedication through smart work .
More about working at BGRS

BGRS Interview FAQs

How many rounds are there in BGRS Customer Support Executive interview?
BGRS interview process usually has 3 rounds. The most common rounds in the BGRS interview process are Resume Shortlist, Assignment and HR.

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