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Baroda Global Shared Services Interview Questions and Answers
33 Interview questions
Discussing current and expected CTC is crucial for aligning compensation with market standards and personal expectations.
Current CTC: This is your existing compensation package, including salary, bonuses, and benefits.
Expected CTC: This should reflect your market value, skills, and the responsibilities of the new role.
Research industry standards: Use platforms like Glassdoor or Payscale to gauge appropriate salary...
Golden accounts typically refer to premium banking services with exclusive benefits for high-net-worth individuals.
1. Wealth Management Accounts: Tailored for clients with significant assets, offering personalized financial advice.
2. Private Banking Accounts: Provide dedicated relationship managers and bespoke financial solutions.
3. Investment Accounts: Focus on investment opportunities with lower fees and higher ...
The golden account rule emphasizes prioritizing high-value clients for effective collections management.
Identify high-value clients based on their payment history and outstanding balances.
Focus collection efforts on these accounts to maximize recovery rates.
Example: A client with a history of large orders but delayed payments should be prioritized.
Maintain strong relationships with golden accounts to encourage tim...
Field executives manage on-ground operations, ensuring effective communication and execution of strategies in various sectors.
Conduct regular field visits to assess market conditions and gather data.
Engage with customers to understand their needs and feedback.
Coordinate with sales and marketing teams to implement strategies.
Monitor competitor activities and report findings to management.
Utilize technology for data...
Yes, I have 3 years of experience in collections for a financial institution.
Managed a portfolio of delinquent accounts
Negotiated payment plans with customers
Utilized skip tracing techniques to locate debtors
To improve the environment, we can focus on reducing waste, conserving energy, promoting sustainable practices, and planting trees.
Reduce waste by recycling and composting
Conserve energy by using energy-efficient appliances and turning off lights when not in use
Promote sustainable practices such as using reusable bags and water bottles
Plant trees to improve air quality and provide habitat for wildlife
I am a dedicated sales professional with a proven track record in driving revenue and building strong client relationships.
Experience in B2B sales, successfully closing deals with major clients, such as Company X, resulting in a 30% revenue increase.
Skilled in customer relationship management, maintaining a 95% client retention rate through regular follow-ups and personalized service.
Proficient in using CRM tools ...
I'm open to discussing a competitive salary based on my skills and the industry standards for this role.
Research industry standards: For example, Sales Officers in my region typically earn between $50,000 and $70,000 annually.
Consider my experience: With over 5 years in sales, I believe a salary on the higher end of the scale is justified.
Emphasize flexibility: I'm open to negotiation and would like to understand ...
I have over 15 years of experience in executive leadership, driving strategic initiatives and fostering team growth in diverse industries.
Led a team of 50+ in a tech company, achieving a 30% increase in productivity through innovative project management techniques.
Implemented a company-wide change management strategy that improved employee engagement scores by 25%.
Spearheaded a successful merger that expanded mark...
I hold an MBA, extensive leadership experience, and a proven track record in strategic planning and operational excellence.
MBA from a top-tier university, focusing on strategic management.
Over 15 years of experience in executive roles across various industries.
Led a team that increased revenue by 30% in one fiscal year through innovative marketing strategies.
Implemented operational improvements that reduced costs ...
Baroda Global Shared Services Interview Experiences
106 interviews found
Anonymous
(2 Questions)
- Q1. Risk management
- Q2. Credit analysis
Interview Preparation Tips
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. Can you provide a self-introduction?
- Ans.
Dynamic Services Executive with a passion for customer satisfaction and a proven track record in enhancing service delivery.
Background: Over 5 years of experience in customer service roles, focusing on improving client relationships.
Skills: Proficient in conflict resolution, demonstrated by successfully handling customer complaints and turning them into positive experiences.
Achievements: Increased customer satisfaction...
- Q2. Currentky working releated about
- Q3. Currently CTC and overall experenice
- Ans.
I have a CTC of $X and overall experience of Y years in the services industry, focusing on customer satisfaction and operational efficiency.
Current CTC: $X, reflecting my skills and contributions to the organization.
Overall experience: Y years, with a strong background in customer service and support.
Previous roles included managing client accounts and improving service delivery.
Achievements include a 20% increase in c...
- Q4. What are your strengths and weaknesses?
- Ans.
I excel in communication and problem-solving, but I sometimes struggle with delegating tasks effectively.
Strength: Excellent communication skills - I can convey complex information clearly, as demonstrated in my previous role where I led team meetings.
Strength: Strong problem-solving abilities - I successfully resolved a customer issue that had been escalated, improving satisfaction ratings.
Weakness: Difficulty in dele...
- Q5. What experience do you have with shared services?
- Ans.
I have extensive experience in managing shared services across various departments to enhance efficiency and reduce costs.
Implemented a shared services model in finance, resulting in a 20% reduction in operational costs.
Led a cross-functional team to streamline HR processes, improving employee onboarding time by 30%.
Developed a centralized IT support system that improved response times and user satisfaction scores.
Faci...
Interview Preparation Tips
(2 Questions)
- Q1. What's your gole in this organisation
- Ans.
My goal in this organization is to streamline operations, improve efficiency, and drive growth through strategic planning and execution.
Develop and implement operational strategies to optimize processes
Identify areas for improvement and implement solutions
Collaborate with cross-functional teams to achieve organizational goals
Drive performance and productivity through effective leadership and management
Ensure compliance...
- Q2. What is your expectations from our company
- Ans.
I expect a supportive work environment, opportunities for growth, and a clear vision for the company's future.
Supportive work environment with open communication
Opportunities for professional growth and development
Clear vision and goals for the company's future
Competitive compensation and benefits package
(2 Questions)
- Q1. WHER YOU ARE WORKING CURRENTLY
- Ans.
I am currently working at XYZ Corporation as the Operations Manager.
Responsible for overseeing daily operations
Implementing process improvements
Managing a team of employees
Collaborating with other departments
Analyzing data to make strategic decisions
- Q2. WHAY DO YOU LEAVE CURRENTLY ORGANISATION
- Ans.
Seeking new challenges and opportunities for growth.
Looking for new challenges and opportunities for growth
Desire for career advancement
Seeking a more dynamic work environment
Want to broaden skill set and experience
Company restructuring or changes in leadership
Interview Preparation Tips
1. *Boosts Productivity*: Time management helps prioritize tasks, focus on high-priority activities, and minimize distractions, leading to increased productivity.
2. *Reduces Stress*: By prioritizing tasks and managing time effectively, individuals can reduce stress and anxiety caused by procrastination, missed deadlines, or overwhelming workloads.
3. *Improves Work-Life Balance*: Effective time management enables individuals to balance work, personal life, and leisure activities, leading to a more fulfilling and enjoyable life.
4. *Enhances Goal Achievement*: Time management helps individuals set realistic goals, break them down into manageable tasks, and allocate sufficient time for completion, increasing the likelihood of achieving goals.
5. *Increases Efficiency*: By streamlining tasks, eliminating time-wasting activities, and leveraging tools and technology, individuals can optimize their workflow and increase efficiency.
6. *Supports Career Advancement*: Effective time management demonstrates professionalism, responsibility, and a strong work ethic, which are essential for career advancement and professional growth.
7. *Fosters Better Decision Making*: Time management allows individuals to reflect on their priorities, values, and goals, leading to more informed decision-making and a clearer sense of direction.
Aaru parmar1803
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. About banking questions!
- Q2. Computer knowledge questions excel, formulas etc.
- Q3. Reason of boss joining
- Ans.
Understanding the reasons behind a boss's joining can reveal insights into company culture and leadership goals.
Leadership Vision: A new boss may join to implement a fresh vision for the team, such as improving productivity.
Cultural Fit: They might align with the company's values, aiming to enhance team dynamics and morale.
Experience: A boss with relevant experience can bring innovative strategies, like adopting new te...
Selected
I applied via Team lease and was interviewed in Dec 2024. There were 5 interview rounds.
Good training on kyc. Many unknown facts are known from this discussion.
Very good test. Come to know about many unknown factors
Nice assignment . I come to know about many unknown facts
Very good. Come to know about many unknown factors
(2 Questions)
- Q1. How to improve our skill
- Ans.
To improve our skills, we can practice regularly, seek feedback, take courses, learn from others, and set goals.
Practice regularly to enhance proficiency
Seek feedback from peers and supervisors for improvement
Take relevant courses or training programs to acquire new skills
Learn from experienced individuals in the field
Set specific and achievable goals to track progress
- Q2. How to improve the environment
- Ans.
To improve the environment, we can focus on reducing waste, conserving energy, promoting sustainable practices, and planting trees.
Reduce waste by recycling and composting
Conserve energy by using energy-efficient appliances and turning off lights when not in use
Promote sustainable practices such as using reusable bags and water bottles
Plant trees to improve air quality and provide habitat for wildlife
(2 Questions)
- Q1. Resume checking..
- Q2. Current CTC and overall experience
- Ans.
Current CTC is $100,000 and I have 10 years of overall experience.
Current CTC: $100,000
Overall experience: 10 years
(2 Questions)
- Q1. Self introduction
- Q2. Currently working releted about
(2 Questions)
- Q1. Typing speed checking..
- Q2. NA
Interview Preparation Tips
I applied via Effective communicator and was interviewed in Nov 2024. There were 5 interview rounds.
Don't know about this
Way of speaking, kind
(2 Questions)
- Q1. Dont have any questions
- Q2. No questions
(2 Questions)
- Q1. Don't have questions
- Q2. Don't have questions
Don't know about this
daya Sharma
Selected
I applied via Walk-in and was interviewed in Nov 2024. There were 5 interview rounds.
Work aptitude test good experience
Good experience working with this company
(2 Questions)
Hr interview for good knowledge
- Q1. No discussion any more
- Q2. Good knowledge of sales marketing experience
Good knowledge of home loan products
Good company baroda global shared services
Interview Preparation Tips
Work profile suggestions
Closed business deal
How to close customers
Customer needs understanding
(2 Questions)
- Q1. How do business in mkt
- Ans.
Businesses in the market operate by providing goods or services to consumers in exchange for payment.
Businesses identify market needs and develop products or services to meet those needs.
They conduct market research to understand consumer preferences and trends.
Businesses use marketing strategies to promote their products or services and attract customers.
They set prices based on market demand and competition.
Businesse...
- Q2. How to slove the customer needs
- Ans.
To solve customer needs, it is important to actively listen, understand their requirements, provide timely solutions, and follow up for feedback.
Actively listen to the customer to understand their needs
Ask clarifying questions to ensure you fully understand the requirements
Provide timely and effective solutions to meet customer needs
Follow up with the customer to ensure their needs were met and gather feedback for impr...
(1 Question)
- Q1. Close the customers needs as per there needs
Selected
I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Previous work experiences
- Q2. Based on your own answer
(2 Questions)
- Q1. Related previous work and salary
- Q2. Based on your own answer
Interview Preparation Tips
(2 Questions)
- Q1. Roles and responsibilities at Previous Job
- Ans.
Managed team, handled customer complaints, created reports, trained new employees
Managed a team of 10 employees
Handled customer complaints and resolved issues in a timely manner
Created weekly reports on sales performance and customer feedback
Trained new employees on company policies and procedures
- Q2. Won't give you any hike even after working for 2-3 years. you will be at the same package.
Interview Preparation Tips
advice to management: stop playing politics and be fair to all employees.
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Baroda Global Shared Services Interview FAQs
Some of the top questions asked at the Baroda Global Shared Services interview -
The duration of Baroda Global Shared Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Baroda Global Shared Services Interviews By Designations
- Baroda Global Shared Services Executive Interview Questions
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Interview Questions for Popular Designations
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Overall Interview Experience Rating
based on 214 interview experiences
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Baroda Global Shared Services Reviews and Ratings
based on 1.1k reviews
Rating in categories
|
Executive
379
salaries
|  ₹1.5 L/yr - ₹3.8 L/yr |
|
Senior Executive
374
salaries
| ₹2.2 L/yr - ₹4.6 L/yr |
|
Assistant Manager
252
salaries
| ₹2.5 L/yr - ₹6.1 L/yr |
|
Deputy Manager
164
salaries
| ₹3.9 L/yr - ₹8.2 L/yr |
|
Back Office Executive
71
salaries
| ₹1.6 L/yr - ₹3.2 L/yr |
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