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Barclays Customer Service Advisor Interview Questions and Answers for Freshers

Updated 10 Aug 2024

Barclays Customer Service Advisor Interview Experiences for Freshers

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

Online logical abd arithmetic test

Round 2 - One-on-one 

(1 Question)

  • Q1. Learn Barclays values RISES
Round 3 - HR 

(1 Question)

  • Q1. Salary expectations

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Very easy to do hardly would anyone fail as it is based on your personality type

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you think about policy and procedures
  • Ans. 

    I believe policies and procedures are essential for maintaining consistency and efficiency in customer service.

    • Policies and procedures provide guidelines for handling customer inquiries and issues.

    • They help ensure that all customers are treated fairly and consistently.

    • Following policies and procedures can help prevent errors and misunderstandings.

    • Examples: having a policy for escalating customer complaints, following a

  • Answered by AI
  • Q3. Why have you chosen the bank

I was interviewed before Feb 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell me one of the best projects you think you have worked on?
  • Ans. 

    One of the best projects I worked on was developing a mobile app for a non-profit organization.

    • The app was designed to help the organization's volunteers easily track their hours and tasks.

    • I worked closely with the non-profit to understand their needs and create a user-friendly interface.

    • The app was well-received by the volunteers and helped the organization better manage their resources.

    • I also implemented a feature th...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Test was conducted by AMCAT at Madras School of Economics. Test was an adaptive test. Accuracy matters along with the speed. Do focus on all the sections. Questions were easy to moderate.
Tips: Prepare well before the test. HSBC was the second company to conduct test. DO NOT IGNORE RETAIL BANKING.

Preparation Material: Arun Sharma
Duration: 55 minutes
Total Questions: 50

Round: Technical + HR Interview
Experience: HSBC had skype interview at MSE. I was waiting from 11am in the morning. And it was already 6pm in the evening. One girl before me took around 45 minutes. As i entered, they were in hurry. They wanted to finish soon. As i started interview, they directly told me that they are getting late so they would finish things quickly. I was not asked even to introduce myself.

They asked me one project i have worked on and which i think was the best. I told them a project on Credit Risk Modelling. Luckily interviewer was also from the Credit Risk Team at HSBC. He started grilling over all the concepts. Why i used the particular model? What is ROC? What was the delinquency period and why ? I had done that project too seriously. I made him clear all the concepts. They focus more on your concepts and understanding. They also asked my few basic questions on Statistics which were related to my project.

I told them everything in just 10 minutes. And right after that the interviewer told me that it would be the last question they will ask me. I started thinking i won't get selected as no one finished in just 10 minutes. Then interview went on for 5 more minutes. I was given a case study on decreasing sales of a particular departmental store's division.

At last there were some HR questions. At last interviewer was really impressed by me. Guys a

College Name: Madras School of Economics

I applied via Company Website and was interviewed in Mar 2018. There were 4 interview rounds.

Interview Preparation Tips

General Tips: I am mohd zaffer with three year computer diploma three year work experience in computer center lam interested for this bank job sir you gave me opportunity for this job
Skills: Computer Networking

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Pitch a Stock
  • Ans. 

    Pitch a Stock

    • Invest in XYZ stock as it has shown consistent growth over the past few years.

    • XYZ stock has a strong market position and a solid track record of profitability.

    • The company's innovative products and strong management team make it a promising investment.

    • XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.

    • With a low price-to-earnings ratio, XYZ stock is undervalued an

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

Interview Questionnaire 

1 Question

  • Q1. About banks in Indian market About kotak Savings accounts Current accounts Rate of interest NII NIV

Interview Preparation Tips

Round: Resume Shortlist
Experience: Hi..
It is magical movment for me when i got call from the HR of HDFC bank. I am just uploading my resume on the banks carrier & after a month or 2 months they called me for the interview.
Tips: Many of us upload their resume on all job sites in addition to that also upload your resume on the respective companies carrier site, if they found your resume as suitable then they definitely contact you.

I was interviewed before Mar 2016.

Interview Questionnaire 

2 Questions

  • Q1. Some technical questions were asked
  • Q2. They spring hibernate MVC flow and core java and Oracle connectivity questions

Interview Preparation Tips

Round: Technical + HR Interview
Experience: There was a Team manager and his junior for the interview

I was interviewed before May 2016.

Interview Preparation Tips

Round: Resume Shortlist
Tips: Short and concise

Round: Test
Tips: Basic concept must be cleared
Total Questions: 50

Round: HR Interview
Tips: Fundamental and your goals towards ur life.. should be clear.

I applied via Recruitment Consultant and was interviewed in Mar 2018. There were 2 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: SR EXECUTIVE

General Tips: THE WORD OF INTRVIEW RFERS TO A ONE ON ONE CONVERSATION WITH OPEN PERSION.INTRVIEW USUALLY TAKE PLACE FACE TO FACE IN PERSION .I GOT SKILL MY INTERVIEW MORE KNOLEDGE.
Duration: <1 week

Barclays Interview FAQs

How many rounds are there in Barclays Customer Service Advisor interview for freshers?
Barclays interview process for freshers usually has 3 rounds. The most common rounds in the Barclays interview process for freshers are Aptitude Test, One-on-one Round and HR.

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Barclays Customer Service Advisor Interview Process for Freshers

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